Exterior
Check availability

Reviews of La Quinta Inn & Suites by Wyndham Lewisville

2.5 out of 5
La Quinta Inn & Suites by Wyndham Lewisville
1657 South Stemmons Fwy, Lewisville, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1000 reviews" "
Rating 8 - Good. 192 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gasalea, Austin

Liked: Cleanliness, property conditions & facilities
The location. The food staff were so pleasant n friendly. The front staff needs to be a little more nicer.
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 1 May 2024
Gasalea - I am terribly sorry that your stay was not a perfect one. That is always our goal here at the La Quinta Lewisville. I appreciate that you took the time out to review us and will use this feedback as an opportunity to grow. Thank you again for allowing us to serve you and hope that you will give us another opportunity to exceed your expectations soon!

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 29 Apr 2024
Kimberly - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.Sincerely,

10/10 Excellent

Laqueshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and again and again! Quiet! Nice clean rooms!
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 29 Apr 2024
Laqueshia - Thank you for the time that you took to provide feedback on your stay! We sincerely appreciate your positive review as it is a great tool to use to continue to motivate our team in remaining vigilant in maintaining a clean and sanitary environment for our valued guests. We will look forward to serving you again in the future!

10/10 Excellent

Naimullah, El Cajon

Liked: Amenities
Nice
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 29 Apr 2024
Naimullah - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Lycianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, the buffet was spectacular. 10/10
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 24 Apr 2024
Lycianna - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.Sincerely,

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great price
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 22 Apr 2024
Thank you so much for taking the time to share your experience. We are appreciative of the positive review and will look forward to serving you again soon!

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Quiet. Very modern and clean.
Stayed 3 nights in Apr 2024
Response from Tim B. General Manager on 20 Apr 2024
Mellisa - We were so pleased to have had you all as our guests. Thank you for the comments regarding the cleanliness, I will share with the team that they will continue to be vigilant. Thank you so much!

10/10 Excellent

Noellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 19 Apr 2024
Noellie - hank you for the positive review! We appreciate the time that you took to rate us and look forward to serving you in the future!

10/10 Excellent

Gasalea, Austin

Liked: Cleanliness, property conditions & facilities
The area was nice and right down from the facility we were attending. The only thing is the staff could be more pleasurable.
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 19 Apr 2024
Gasalea - Thank you so much for your stellar review! I will share with the team that they may continue to exceed expectations. We will look forward to serving you again soon!

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Been to better locations.
Stayed 3 nights in Apr 2024
Response from Tim B. General Manager on 19 Apr 2024
Liz - I am sorry you did not enjoy your stay. Our goal is a 5 -star review and I certainly wish that we had met our mark. We hope you will give us an opportunity to better serve you in the future.

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. A little rough area surrounding it.
Stayed 1 night in Jan 2024
Response from Tim B. General Manager on 12 Apr 2024
Brent - Thank you for the review although I wished that we had met our goal of a perfect 5-star stay. The team works very hard to provide a very clean and sanitary environment and I am pleased that we succeeded in this. Hope to see you again soon.

10/10 Excellent

Tomm

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 12 Apr 2024
Tomm - Thank you for taking the time to provide a positive review. We are pleased that we met our goal of a perfect 5-star stay. We appreciate and value you as a guest and thank you for your business! Look forward to serving you again in the future.

8/10 Good

Karissa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night stay. Really clean, comfortable, pet friendly facility. I will return if needed.
Stayed 1 night in Apr 2024
Response from Tim B. General Manager on 9 Apr 2024
Karrissa - Thank you for the time that you took to provide feedback on your stay! We sincerely appreciate your positive review as it is a great tool to use to continue to motivate our team in remaining vigilant in maintaining a clean and sanitary environment for our valued guests. We will look forward to serving you again in the future!

10/10 Excellent

DONNELL

Stayed 4 nights in Apr 2024
Response from Tim B. General Manager on 29 Apr 2024
Donnell - Thank you so much for taking the time to share your experience. We are appreciative of the positive review and will look forward to serving you again soon!

10/10 Excellent

Lynne, Towson

Stayed 3 nights in Apr 2024
Response from Tim B. General Manager on 29 Apr 2024
Lynne - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.Sincerely,

10/10 Excellent

Stacie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a great breakfast with lots of seating and great choices. The swimming pool was clean and nice indoor pool.
Stayed 2 nights in Apr 2024
Response from Tim B. General Manager on 8 Apr 2024
Stacie - Thank you for the time that you took to provide feedback on your stay! We sincerely appreciate your positive review as it is a great tool to use to continue to motivate our team in remaining vigilant in maintaining a clean and sanitary environment for our valued guests. We will look forward to serving you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tim B. General Manager on 2 Apr 2024
Michael - We truly thank you for the positive review! Hope to serve you again very soon. Until then –

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff and fantastic breakfast but the water pressure was ridiculously low in the shower! It was agonizing to shower both mornings! Will not stay here again solely for that readon
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 2 Apr 2024
Dana - We appreciate the time that you took to leave a review. We hope you will give us an opportunity to better serve you in the future.

10/10 Excellent

Latrisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Tim B. General Manager on 2 Apr 2024
Latrisha - Thank you for the positive review! We appreciate the time that you took to rate us and look forward to serving you in the future!

10/10 Excellent

Gregg, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer La Quinta so modern finish Ings in room and lobby area. First one of this chain to have a lobby bar that was great. Breakfast as usual very good and staff worked very hard to ensure for your food promptly and restocking coffee, toast etc. definitely recommend staying here if in Dallas/Lewsiville area as also close to freeway, restaurants but not noisy in rooms.
Stayed 5 nights in Mar 2024
Response from Tim B. General Manager on 29 Mar 2024
Gregg - We were so pleased to have you as our guest and appreciate the time you took to leave such an awesome review! We will look forward to serving you again on your next visit.

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 26 Mar 2024
John - I am sorry you did not enjoy your stay. Our goal is a 5 -star review and I certainly wish that we had met our mark. We hope you will give us an opportunity to better serve you in the future.

10/10 Excellent

Delaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, breakfast was good, rooms were nice. Great location easy access to the highway, shopping, and dining area. Only thing the parking is limited. But it’s a 10/10 great experience. Will be staying again very soon.
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 25 Mar 2024
Delaney - Thank you so much for your stellar review! I will share with the team that they may continue to exceed expectations. We will look forward to serving you again soon!

10/10 Excellent

Renato fco.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Tim B. General Manager on 25 Mar 2024
Renato - I am always pleased to share 5-star reviews with my staff. They truly work tirelessly to provide a clean and sanitary environment with excellent and friendly service. Thank you for allowing us the opportunity to serve you.

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Tim B. General Manager on 25 Mar 2024
I am saddened that you did not fully enjoy your stay. I hope you will give us an opportunity to better serve you in the future.

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tim B. General Manager on 24 Mar 2024
Shaneka - Thank you for taking the time to provide a positive review. We are pleased that we met our goal of a perfect 5-star stay. We appreciate and value you as a guest and thank you for your business! Look forward to serving you again in the future.

10/10 Excellent

Jazmin

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Clean, room looked like pictures on the website! Breakfast was good, I was really impressed.
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 22 Mar 2024
Jazmin - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Efia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always A pleasure staying here.
Stayed 1 night in Mar 2024
Response from Tim B. General Manager on 22 Mar 2024
Efia - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Richard

Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 6 Apr 2024
Richard - Thank you for taking the time to provide a positive review. We are pleased that we met our goal of a perfect 5-star stay. We appreciate and value you as a guest and thank you for your business! Look forward to serving you again in the future.

10/10 Excellent

Latrisha

Stayed 7 nights in Mar 2024
Response from Tim B. General Manager on 18 Mar 2024
Latricia - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Mr.Tr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool spot to chill and relax.
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 13 Mar 2024
Mr. Tr - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.Sincerely,

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tim B. General Manager on 12 Mar 2024
Alejandro - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Candace

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 9 Mar 2024
Candace - perfect 10! We appreciate your business and look forward to serving you again. Safe Travels –We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

10/10 Excellent

Nayram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond what I expected!! Will definitely stay again
Stayed 1 night in Mar 2024
Response from Tim B. General Manager on 9 Mar 2024
Nayram - Thank you for the time that you took to provide feedback on your stay! We sincerely appreciate your positive review as it is a great tool to use to continue to motivate our team in remaining vigilant in maintaining a clean and sanitary environment for our valued guests. We will look forward to serving you again in the future!

10/10 Excellent

Controversy

Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 26 Mar 2024
Controversy - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.

10/10 Excellent

Mary

It was clean and beds are comfortable
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 6 Mar 2024
I am always pleased to share 5-star reviews with my staff. They truly work tirelessly to provide a clean and sanitary environment with excellent and friendly service. Thank you for allowing us the opportunity to serve you.

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Amenities
Check in was easy and quick. Stay was great and comfortable.
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 6 Mar 2024
Valerie - Thank you so much for your stellar review! I will share with the team that they may continue to exceed expectations. We will look forward to serving you again soon!

8/10 Good

Kyungtae

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The door is not quite fit with frame, thin wall. Able to hear every noise from other room and hallway. But the facility is clean and new. The staffs were nice.
Stayed 2 nights in Feb 2024
Response from Tim B. General Manager on 24 Feb 2024
Kyungtae - I am sorry you did not enjoy your stay. Our goal is a 5 -star review and I certainly wish that we had met our mark. We hope you will give us an opportunity to better serve you in the future.

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Awesome place
Stayed 7 nights in Feb 2024
Response from Tim B. General Manager on 22 Feb 2024
Justin - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.

4/10 Poor

Micah

Disliked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024
Response from Tim B. General Manager on 24 Feb 2024
Micah - We appreciate the time that you took to leave a review. We hope you will give us an opportunity to better serve you in the future.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024
Response from Tim B. General Manager on 22 Feb 2024
Kayla - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.

10/10 Excellent

Misti

Travelled with family
Such a cute property and the indoor pool was a plus! Will be back to this location again! Everything was amazing- especially the hot (served) breakfast!
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 20 Feb 2024
Misti - Thank you so much for taking the time to share your experience. We are appreciative of the positive review and will look forward to serving you again soon!

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was very friendly and welcoming. Place was very clean and so pretty. Room was amazing. Very happy with my overall experience
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 20 Feb 2024
Liliana - Thank you for the 5 star review. That is our goal with each guest and I am pleased that we exceeded expectations and provided a perfect stay! We will look forward to serving you again in the future.Sincerely,

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean and felt safe.
Stayed 2 nights in Jan 2024
Response from Tim B. General Manager on 15 Feb 2024
Amalia - Thank you for the time that you took to provide feedback on your stay! We sincerely appreciate your positive review as it is a great tool to use to continue to motivate our team in remaining vigilant in maintaining a clean and sanitary environment for our valued guests. We will look forward to serving you again in the future!

10/10 Excellent

JIN

Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 22 Mar 2024
Jin - We appreciate the time that you took to provide feedback and are pleased that we met our goal of a 5 star stay and review. Thank you for being a valued guest and we hope you will choose us again should your travels bring you this way.Sincerely,

8/10 Good

HYUNGJIN, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tim B. General Manager on 7 Feb 2024
Hyungjin - We appreciate the time that you took to leave a review. We hope you will give us an opportunity to better serve you in the future.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2024
Response from Tim B. General Manager on 5 Feb 2024
Richard - Thank you for the review although I wished that we had met our goal of a perfect 5-star stay. The team works very hard to provide a very clean and sanitary environment and I am pleased that we succeeded in this. Hope to see you again soon.

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 20 Mar 2024
Sarah - I am always pleased to share 5-star reviews with my staff. They truly work tirelessly to provide a clean and sanitary environment with excellent and friendly service. Thank you for allowing us the opportunity to serve you.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim B. General Manager on 4 Feb 2024
John - I am sorry you did not enjoy your stay. Our goal is a 5 -star review and I certainly wish that we had met our mark. We hope you will give us an opportunity to better serve you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived Up to the Positive Reviews
Was not the typical motel set up. Appeared to be relatively new. Room doors were inside rather than accessed outside. Did appear as if there were people staying there longer term, ie extended stay, which im not crazy abt but it wasnt an issue.
Stayed 1 night in Jan 2024
Response from Tim B. General Manager on 1 Feb 2024
We always strive for a perfect 10 for each guest on every stay. I apologize that we missed our mark and hope you will give us an opportunity to better serve you in the future.

8/10 Good

Jo Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were friendly.
Stayed 2 nights in Jan 2024
Response from Tim B. General Manager on 30 Jan 2024
Jo Anne - Thank you for the review although I wished that we had met our goal of a perfect 5-star stay. The team works very hard to provide a friendly environment and I am pleased that we succeeded in this. Hope to see you again soon.