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Reviews of Candlewood Suites Dallas NW - Farmers Branch, an IHG Hotel

2.5 out of 5
Candlewood Suites Dallas NW - Farmers Branch, an IHG Hotel
1561 Mira Lago Blvd, Farmers Branch, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 291 reviews" "
Rating 8 - Good. 68 out of 291 reviews" "
Rating 6 - Okay. 26 out of 291 reviews" "
Rating 4 - Poor. 10 out of 291 reviews" "
Rating 2 - Terrible. 17 out of 291 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tereza Itzsel Cazuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and any questions I had were answered.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was extremely clean and organized.
Stayed 2 nights in Apr 2024

6/10 Okay

Tammi, Rapid City

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very dated property. Everything looked old and well used. We had to stay because of flight issues. But I do not think I would ever purposely stay at a Candlewood Suites again.
Stayed 1 night in Apr 2024

4/10 Poor

Cherise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice but we didn't care for the room. Furniture was ripped. We cancelled our reservation and stayed elsewhere.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties is a clean and new
Stayed 2 nights in Apr 2024

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t notice that the property was bare bones (intentionally) in terms of service. So my bad. Staff friendly what there was of them.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time. The place was clean and the staff was very friendly and helpful. Would definitely recommend it
Stayed 4 nights in Apr 2024

10/10 Excellent

guzman's

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and clean place
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean.
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is nice, but on this occasion there was parties on both nights and the staff was unable to get them to be quiet until the early hours.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Loved our accommodations--spacious room. Access to laundry.
Stayed 2 nights in Mar 2024
Response from Mark T on 29 Mar 2024
Kim,We're glad you enjoyed your stay with us!Best Regards!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfy clean and convenient to our event. With pleanty of places to eat..
Stayed 1 night in Mar 2024
Response from Mark T on 29 Mar 2024
Amanda,Thank you for your positive feedback. We hope to see you again soon!

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Mar 2024
Response from Mark T on 29 Mar 2024
Thank you for the positive Review

2/10 Terrible

Jaehoon, Bartlesville

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No bar soap, out-dated interior, Noisy room
Stayed 1 night in Mar 2024
Response from Mark T. on 29 Mar 2024
Dear Jaehoon,Thank you for bringing this to our attention. We want to assure you that we provide liquid Dove soap products in our rooms for our guests to enjoy.We are here to ensure your comfort and satisfaction throughout your time with us.Best Regards

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The full kitchen was nice. The hotel had extra kitchen items to check out for free. Enjoyable stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Emily Grace

Business traveller
Liked: Amenities
I love that there is a full kitchen! It was very clean & super nice. I would definitely stay here again!
Stayed 3 nights in Feb 2024

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

KOMAL

Stayed 1 night in Feb 2024
Response from Mark T on 29 Mar 2024
Thank you for your positive review Komal

10/10 Excellent

Jeramy

Stayed 1 night in Feb 2024
Response from Mark T on 29 Mar 2024
Thank you for your positive feedback Jeramy. Best Regards!

10/10 Excellent

Yomayra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Lonnie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel entrance directly on street - no covered entry - Staff was friendly and helpful. No dining in the general vicinity. bathtub/shower is very slippery while showering - odd to find a bathtub in a hotel. Expensive for the provided services. No breakfast service, no close-by restaurants
Stayed 2 nights in Jan 2024

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I've stayed in a long time and I travel a lot and its not expensive.
Stayed 3 nights in Jan 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Love the atmosphere and the surroundings. Will stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Jaleesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and nice. The parking is a little bit confusing because it took me a few minutes to locate it. The room was comfortable and clean and it was close to everything that I needed.
Stayed 1 night in Dec 2023

10/10 Excellent

Breana

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

SAICHAND

Expedia over sold in this hotel
Stayed 1 night in Dec 2023

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, great location, spacious, and met all our needs!!! Will return
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Efrain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed was very worn and a bit hard.
Stayed 1 night in Dec 2023

2/10 Terrible

Erin

Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean & smelled nice upon walking in! Area is close to lots of things!
Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was ok about this
Stayed 3 nights in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Minkyu, Tukwila

Liked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property (my second stay there).
Stayed 2 nights in Nov 2023

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Quiet and Clean
Stayed 1 night in Nov 2023

8/10 Good

Billy

Stayed 1 night in Oct 2023

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the place was awesome. The room was spacious and had everything we needed.
Stayed 3 nights in Oct 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 635 and parking garage was great
Stayed 10 nights in Oct 2023

8/10 Good

Semaj

Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late , property was clean , room clean as spotless and had a nice scent.
Stayed 2 nights in Oct 2023

6/10 Okay

Coral

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing is within walking distance except a gas station and a little ma and pop store. The elevator kept making a weird singing noise which was very annoying, but the room was clean and the hotel was quiet. I would've stayed longer, but they uncharged the room for an additional 2 nights which costed more than the 3 nights I already stayed there. I moved to the Hampton Hotel next door and paid 1/2 the price for a better bed, pool, and hot tub, and a full breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jakkrit

Liked: Cleanliness, staff & service, property conditions & facilities
It almost have everything in the room
Stayed 3 nights in Oct 2023