Hi LaKecha! We are incredibly sorry to hear about the awful experience you had at our hotel, reflected in your 2 out of 5 rating. A smelly room with burn marks on the sheets, a rusted tub and sink, and a cancelled reservation you weren't informed about are all unacceptable, especially after being told it was an upgrade. We sincerely apologize for the frustration and disappointment this caused you.We're taking immediate action to address these issues. We'll be thoroughly investigating how this room ended up in such a condition and ensure all rooms go through a rigorous cleaning and inspection process before assigning them to guests. Additionally, we'll be reviewing our guest communication protocols regarding cancellations due to missed calls. A one-minute window is unreasonable, and we'll implement a more considerate cancellation policy with clear communication channels.We understand this experience may prevent you from ever considering our hotel again. However, your feedback is crucial in helping us take significant action to improve hygiene standards, communication practices, and overall guest experiences.We value your business and hope to regain your trust.

Hi Jerry! A perfect 5-star rating and hearing you've had a consistently good experience across multiple stays is truly delightful! We strive to provide a comfortable and welcoming environment for all our guests, so knowing we've achieved that for you is very rewarding.Thank you for choosing our hotel again and again! We look forward to seeing you on your next visit for another enjoyable stay.

Hello Jennifer, We are sorry to hear about your experience at our hotel. We take all feedback seriously and will address these issues promptly. For any further assistance or feedback, please feel free to contact our management directly.

Hi Maritza! A perfect 5-star rating is always a pleasure to hear, especially when you mention multiple aspects we value: a nice staff, clean rooms, and a quiet atmosphere. This feedback lets us know we're delivering on creating a relaxing and comfortable guest experience.Thank you for choosing our hotel, and we hope to see you again soon for another stay with a friendly staff, sparkling clean rooms, and a peaceful atmosphere!

Hello Tunji, We appreciate your feedback and regret that your stay was not up to your expectations. Your comments help us improve our services for future guests. If you have any further details to share, please feel free to reach out to our management team directly.

Hi Alondra! We recognize that a 2 out of 10 rating indicates significant disappointment with your stay. We sincerely apologize that we fell short of your expectations. We are committed to providing a comfortable and enjoyable experience for all our guests, and your feedback helps us identify areas for improvement. Thank you for letting us know about your concerns.

Hi Jerry! Thank you for your continued loyalty and for taking the time to leave us a positive review. It's great to hear that your repeated visits to our property reflect your satisfaction with our service and facilities. Your ongoing choice to stay with us is indeed one of the best compliments we can receive.We always look forward to your visits and are eager to ensure each stay is comfortable and enjoyable. If there's anything we can do to make your next stay even more pleasant, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon!

Hello robert, We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to contact us with any specific concerns you'd like to share. Your comfort is our top priority.

Hi Sheila! We apologize for the disruptions and issues you experienced during your stay. It’s clear we missed several marks on providing a comfortable and welcoming environment. We take your concerns seriously and will look into each issue you've raised, especially regarding the noise levels and room amenities. We're also reviewing our breakfast offerings to ensure they meet our guests' expectations. Thank you for your feedback; it is crucial for our improvement. We hope to have the chance to provide a much better experience in the future.

Hi Jerry! Thank you for the great review! We're thrilled to hear you found our location convenient and appreciated the tranquility and cleanliness of our property. We aim to provide a fantastic value to our guests, and it sounds like we hit the mark for you. Looking forward to welcoming you back soon!

Hi Ronnie,We're delighted to hear that Broderick's expertise and professionalism left such a positive impression on your stay. Our team takes pride in providing exceptional service, and it's fantastic to know that Broderick exemplified this during your visit. We'll be sure to pass along your kind words to him. Should you find yourself back in the area, we hope to welcome you again for another enjoyable experience at our hotel.

Hi Brenda! Thank you for your review! We're glad to hear that you appreciated our hotel's location. Your satisfaction is important to us, and we're pleased that our convenient location met your needs during your stay. If there are any specific aspects of our location or services that you think we could improve to earn that extra star next time, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better experience in the future!

Hi Tyanna! Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the cleanliness of your room and the limited breakfast options. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. We will address your concerns with our housekeeping team to ensure that our standards are consistently met in the future. Additionally, we appreciate your suggestions for updating our rooms and diversifying our breakfast offerings. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

Hi Teodoro! Thank you for your feedback. We apologize if the service for cleaning your room did not meet your expectations during your stay. We take cleanliness and guest satisfaction seriously, and we will address this issue with our housekeeping team to ensure that such lapses do not occur in the future. Your feedback helps us improve, and we appreciate your input. If there's anything else we can assist you with, please feel free to let us know.

Hello Martha, We appreciate your feedback regarding your recent stay with us. We regret to hear about your experience with breakfast, room cleanliness, and disturbances during your stay. Please note that your concerns have been duly noted and will be shared with the relevant team for further review. We value your insights to enhance our guest experience.

Hi Mariana! Thank you for sharing your feedback and for rating your stay with us as 4 out of 5. We're glad to see that you had a positive experience overall. Your comments are valuable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

Hi Jimmy! Thank you for sharing your feedback with us. We're sorry to hear that you experienced difficulties with parking during your stay. We understand that convenient parking is important for our guests, and we apologize for any inconvenience caused by the lack of available parking near your room. Your comments are valuable to us, and we will take them into consideration as we strive to improve and enhance our guests' experience, including parking availability. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Jared! We're deeply sorry to hear about your extremely disappointing experience during your stay. It's completely unacceptable for our guests to encounter cleanliness and hygiene issues such as these. We apologize for the unsatisfactory conditions you encountered with the couch, bed covers, and the presence of small cockroaches in your room. Maintaining a clean and pest-free environment is a top priority for us, and we regret that we failed to meet these standards during your visit. Your feedback is incredibly concerning, and we will address this issue immediately with our housekeeping and pest control teams to ensure that such incidents do not occur in the future. We understand the severity of the situation, and we apologize for any discomfort or inconvenience caused. We would appreciate the opportunity to make things right and regain your trust. If you would be willing to give us another chance, please don't hesitate to reach out to us directly, and we will do our utmost to ensure a much-improved experience for you. Again, we apologize for the inconvenience, and we thank you for bringing this matter to our attention.

Hi Cary! Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent stay. We're delighted that you found your room to be clean and that our staff was friendly. Providing a clean and comfortable environment for our guests, along with friendly and helpful service, are top priorities for us, so it's wonderful to know that we succeeded in meeting your expectations. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hi Jerry! Thank you for choosing to stay with us and for sharing your feedback! We're thrilled to hear that you had an excellent experience during your recent stay. Providing outstanding service and accommodations for our guests is our top priority, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We appreciate your kind words, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hello Zack,We're sorry to hear about your experience. Guest feedback is valuable for our improvement. We encourage you to reach out to management directly to discuss further.

Hello JAMES,We are glad to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

Hello Jerry,We are delighted to hear that you enjoyed a quick and seamless check-in process during your stay with us. We strive to provide efficient and friendly service to all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.

Dear valued guest, thank you for your feedback. We're regret to hear that your experience was satisfactory. We strive to provide all of our guests with an exceptional stay, and we apologize if we fell short of meeting your expectations during your visit. If there's anything specific that we can improve upon to make your next stay more enjoyable, please don't hesitate to let us know. Your feedback is valuable to us, and we'll use it to work towards enhancing the experience for all of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more memorable stay. Thank you for choosing to stay with us.

Hi Jerry! Thank you for your positive feedback! We're delighted to hear that you had an easy check-in experience, quick service, and enjoyed the quiet environment during your stay. Providing efficient and hassle-free service is important to us, and we're glad that we succeeded in meeting your expectations in this regard. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future!

Hi Josefina! We're grateful for your 8 out of 10 rating and for choosing to stay with us! Your feedback is essential in our continuous efforts to enhance our guests' experiences. We're thrilled that you enjoyed your time at Quality Inn at Arlington Highlands, and we're committed to making every stay even more memorable. We hope to welcome you back soon for another fantastic experience.

Hi Julio! We truly appreciate your perfect rating of 5 out of 5! It's fantastic to know that you enjoyed every aspect of your stay at Quality Inn at Arlington Highlands. Providing exceptional service and comfort to our guests is what we strive for, and we're thrilled that we succeeded during your visit. Thank you for choosing us, and we can't wait to host you again.

Hi Shunquia! Thank you so much for choosing to stay with us and for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay and that our check-in process was smooth and hassle-free for you. We're especially delighted to hear that our staff demonstrated trustworthiness by promptly retrieving and preparing your forgotten items for pickup. Providing excellent service and ensuring the comfort and satisfaction of our guests are our top priorities, so it's incredibly rewarding to receive such positive feedback. We truly appreciate your kind words and the trust you've placed in us. It would be our pleasure to welcome you back for another fantastic stay at Quality Inn at Arlington Highlands in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for your wonderful review, and we look forward to seeing you again soon!

Hello Celest,We are thrilled to hear that you had a relaxing and peaceful stay with us for the second time. Your continued patronage is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience.

Dear valued guest, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be clean with comfy beds and super soft pillows. We apologize for any inconvenience or surprise caused by the additional fee for paying with a card. We understand that additional fees can be unexpected, especially if they are not clearly communicated upfront. Your feedback is valuable to us, and we will review our policies to ensure that they are clearly communicated to our guests during the booking process. We're pleased to know that our hotel's proximity to the highlands provided you with plenty of dining and entertainment options. Ensuring a convenient and enjoyable stay for our guests is important to us, and we're glad that our location met your needs in this regard. If there's anything else you would like to share or if there's anything we can do to enhance your experience during your next stay, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for another great stay!

Hi Kimberly! We're genuinely sorry to learn about your disappointing experience during your recent stay. Please accept our sincerest apologies for the poor customer service you received and for any inconvenience caused by the condition of your room. Providing exceptional customer service is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback regarding the condition of your room is also concerning, as we strive to maintain high standards of comfort and cleanliness throughout our property. Rest assured, we take your feedback seriously and will address these issues with our team to ensure that necessary improvements are made promptly. We appreciate you bringing these matters to our attention as it helps us to identify areas where we can enhance our guests' experience. If there's anything else you would like to share or if there's anything we can do to make amends, please don't hesitate to reach out to our management team. We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

Hello Sarah,We're pleased to hear you found our hotel to be affordable and accessible. We strive to provide a convenient and budget-friendly option for all our guests' needs. Your feedback is valuable to us as we continue to enhance our services. Thank you for choosing to stay with us.

Hi Ashferd! Thank you immensely for choosing Quality Inn at Arlington Highlands for your recent stay and for awarding us a perfect 10 out of 10 rating! We are thrilled to receive such outstanding feedback from you. Your satisfaction is our utmost priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Arlington, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

Hi Alan! We're truly sorry to hear that your experience fell short of expectations. Your feedback is essential to us, and we'd appreciate any specific details you can provide about what went wrong during your stay. Our aim is always to ensure our guests have a comfortable and enjoyable experience, and we regret that we didn't meet that standard in your case. If there's anything we can do to address the issues you encountered, please let us know.

Hello Deborah, We appreciate you choosing to stay with us at our hotel. If you have any feedback you would like to share about your experience, please feel free to reach out to us directly. We value your input and hope to welcome you back in the future to exceed your expectations.

Hi Jordan! We are deeply concerned to learn about the experience you had during your stay, especially regarding the presence of roaches in your room. This is not indicative of the high standards we strive to maintain for our guests. Please accept our sincerest apologies for any inconvenience this may have caused. We take issues of cleanliness and pest control very seriously, and we assure you that we are taking immediate steps to address this matter with our housekeeping and maintenance teams. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If there is anything further that we can do to assist you or if you would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. We are committed to ensuring that all of our guests have a comfortable and pleasant stay, and we hope to have the opportunity to restore your faith in our hotel in the future.

Hello Deborah, We are sorry to hear that your stay was not exceptional. Please feel free to contact us with any feedback you may have so we can address any issues.

Hi Dj! We're sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any discrepancies between the advertisement and the actual condition of the room. Your feedback regarding the appearance of the room and the presence of dark patches on the bathroom ceiling is concerning, and we take it seriously. Maintaining the comfort and satisfaction of our guests is our utmost priority, and we regret that we fell short in this instance. Please rest assured that we will investigate the issues you've mentioned with our housekeeping and maintenance teams to address them promptly. If there's anything else we can do to assist you or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We value your feedback and appreciate the opportunity to improve our services. We hope to have the chance to welcome you back in the future and provide you with the exceptional experience you deserve.

Hi Shamron! Thank you for choosing Quality Inn at Arlington Highlands for your recent stay and for providing us with a rating of 8 out of 10. We appreciate your feedback and are glad to hear that you had a positive experience overall. Your feedback is important to us as we continually strive to improve our services and exceed the expectations of our guests. If there are any areas where you believe we can enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to Quality Inn at Arlington Highlands for another enjoyable stay. If there's anything we can do to make your next visit even better, please feel free to reach out to us.

Hi Norma! Thank you for choosing to stay at Quality Inn at Arlington Highlands and for taking the time to provide us with your feedback. We appreciate your honest rating of 3 out of 5 and for sharing your experience with us. We regret to learn that your stay did not fully meet your expectations, and for any inconvenience or shortcomings you encountered. Please accept our sincere apologies for any areas where we may have fallen short. Your feedback is crucial to us as we continuously strive to improve our services and enhance the guest experience. If you could kindly provide us with more details about your stay and areas where we can make improvements, it would be greatly appreciated. We are committed to addressing any concerns you may have and to ensuring that your next visit with us exceeds your expectations. Thank you for bringing your feedback to our attention.

Hi Jeffrey! We are deeply disappointed to learn that your recent experience with us fell short of your expectations due to cleanliness issues. Please accept our sincere apologies for the inconvenience and disappointment this has caused you. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and it's disheartening to hear that we failed to meet this standard during your stay. We take your feedback very seriously, and immediate steps will be taken to address the cleanliness issues you encountered. Our housekeeping team will conduct a thorough inspection of the premises to identify and rectify any areas that may have been overlooked. Additionally, we will reinforce our cleaning procedures and provide additional training to our staff to prevent similar incidents in the future. We understand the impact that this had on your stay, and we sincerely apologize for any inconvenience or discomfort it caused. Your satisfaction is our top priority, and we are committed to taking all necessary measures to ensure that your next visit exceeds your expectations. If there is anything further we can do to address your concerns or if you would like to discuss your experience in more detail, please do not hesitate to contact our management team directly. We value your feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience.

Hi Jeffrey! We are sincerely sorry to hear about the multiple issues you encountered during your recent stay. It is deeply concerning to learn that you experienced subpar room service, cleanliness concerns, and encountered bed bugs. Please accept our most heartfelt apologies for the discomfort and inconvenience you endured as a result. Such lapses in service and cleanliness do not reflect the standards we strive to uphold, and we are truly disappointed to have failed to meet your expectations. Rest assured, we take your feedback seriously, and immediate action will be taken to address each of these issues. Our housekeeping and maintenance teams will conduct a thorough inspection of the room to address cleanliness concerns and to ensure any pest-related issues are promptly resolved. Additionally, we will review our room service protocols to identify areas for improvement and to prevent similar incidents from occurring in the future. We understand the severity of these issues and the impact they had on your stay. Your comfort and satisfaction are of the utmost importance to us, and we are committed to taking all necessary measures to regain your trust. Once again, we apologize for the inconvenience and disappointment you experienced. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact our management team directly. We sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Hi Jeffrey! We're deeply sorry to hear about the issues you encountered during your recent stay. It's unacceptable for you to experience bugs in your room and to not receive housekeeping service as expected. Please accept our sincere apologies for the inconvenience and discomfort this caused you. We take cleanliness and guest comfort very seriously, and we're truly disappointed to have let you down in this regard. Rest assured, we're taking immediate action to address these concerns and prevent similar incidents from occurring in the future. Our housekeeping team has been notified, and they will conduct a thorough inspection and treatment of the room to ensure it meets our high standards of cleanliness. Additionally, we'll be reviewing our housekeeping procedures to identify any areas for improvement and ensure that all rooms receive the attention they require. We understand the impact that these issues had on your stay, and we appreciate your patience and understanding as we work to resolve them. Your feedback is invaluable to us, and we're committed to learning from this experience to provide better service to our guests. Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to contact us directly.

Hi Brenda! We are truly sorry to hear about the distressing experience you and your son encountered during your stay with us. It is deeply concerning to learn that you encountered roaches in your room, especially during such a challenging time. Please accept our sincerest apologies for the inconvenience, discomfort, and disappointment this situation caused. The presence of roaches is completely unacceptable and does not align with the standards of cleanliness and comfort we strive to provide for our guests. We understand the gravity of the situation, especially considering your son's recent surgery, and we deeply regret that we failed to meet your needs and expectations. Your feedback is invaluable to us, and we take it very seriously. Immediate action will be taken to address the pest issue in the room, including a thorough inspection and treatment by our professional pest control team. Additionally, we will conduct a comprehensive review of our procedures to prevent similar incidents from occurring in the future. We apologize for the lack of responsiveness and empathy from our staff when you reported the issue. This is not reflective of the level of service and care we aim to provide, and we will address this with our team to ensure that all guest concerns are handled promptly and with the utmost professionalism. We understand that words cannot fully alleviate the distress you experienced, but please know that we are committed to making things right. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact our management team directly. Again, we apologize for the inconvenience and disappointment you experienced. We sincerely hope to have the opportunity to regain your trust and welcome you back in the future for a much-improved experience.

Hi Afishetu! Thank you for choosing Quality Inn at Arlington Highlands for your recent stay, and for sharing your feedback with us. We appreciate your rating of 6 out of 10 and your insights into your experience. We are sorry to learn that we fell short of meeting your expectations during your stay. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have encountered. Your feedback is essential to us, and we would be grateful if you could provide us with more details about your experience so that we can address any areas for improvement promptly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying stay.

Hi Tiffany! We're deeply sorry to hear about your disappointing experience with the cleanliness of your room. Your comfort and satisfaction are our utmost priorities, and we regret that we fell short of meeting your expectations in this regard. Please accept our sincerest apologies for the condition of your room. We take your feedback seriously, and we will immediately address this issue with our housekeeping team to ensure that our cleanliness standards are consistently met. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We hope you might consider giving us another chance in the future to provide you with the positive experience you deserve.

Hi Sukhdev! We are overjoyed to receive your perfect rating of 10 out of 10 for your recent stay at Quality Inn at Arlington Highlands! Thank you sincerely for choosing our hotel and for taking the time to share your feedback. Your satisfaction is our utmost priority, and we are thrilled to learn that we were successful in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Quality Inn at Arlington Highlands, we would be honored to host you once again for another delightful stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

Hello Monica,We appreciate your feedback on your recent stay. We're glad to hear that you found the room clean and that the AC unit worked well. We apologize for any inconvenience caused by the appearance of the walls and bathroom door. We strive to provide a comfortable experience for all our guests and we appreciate your understanding that our rates reflect the value we offer.

Hi Danny! We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. The issues you encountered with the early check-in request and the key card malfunctions are not reflective of our usual standards, and we deeply regret any inconvenience caused. Rest assured that we will be addressing these matters internally to ensure improvements are made. We apologize for falling short of your expectations, and we understand the importance of delivering a seamless experience for our guests. Your feedback is taken seriously, and we will use it to make necessary improvements. If there's anything more you'd like to share or if you have further concerns, please feel free to reach out to our management directly. We hope you might consider giving us another chance in the future to provide you with the positive stay you deserve.

Hello Derek,We are thrilled to hear that you had a great experience during your stay with us! We strive to provide exceptional service and it's wonderful to see that we succeeded in meeting your expectations. We appreciate your choice in staying with us and hope to have the pleasure of welcoming you back in the future.