Indoor pool

Reviews of Hyatt Place DFW

3 out of 5
Hyatt Place DFW
2350 Global Drive, DFW Airport, Dallas, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1379 out of 1778 reviews" "
Rating 8 - Good. 290 out of 1778 reviews" "
Rating 6 - Okay. 54 out of 1778 reviews" "
Rating 4 - Poor. 22 out of 1778 reviews" "
Rating 2 - Terrible. 33 out of 1778 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay at prior to flying for vacation.
Stayed 1 night in May 2024
Response from Angela S on 20 May 2024
Hello Rhonda,Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled that you had a great experience at our hotel and that it met all your needs.We are looking forward to your next visit.Best regards,Angela

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Had to lay over unexpectantly due to a delay and the staff and hotel were a bright spot in a frustrating travel day. Everyone from desk to shuttle were wonderful and kind. The hotel was clean and comfortable. The shuttle ride back to hotel was a great perk.
Stayed 1 night in May 2024
Response from Angela S on 19 May 2024
Hello Dana,Thank you for your feedback and for choosing to stay with us. We are delighted that our staff was the "bright spot" on a frustrating day for you and that you enjoyed the hotel's cleanliness and shuttle offered. We look forward to welcoming you back.Best regards,Angela

10/10 Excellent

Nicoletta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca on 16 May 2024
Hello Nicoletta,Thank you for your feedback and recent stay at Hyatt Place DFW. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

10/10 Excellent

Mitja

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , nice suites
Stayed 1 night in May 2024
Response from Ana on 14 May 2024
Dear Mitja,We appreciate your feedback. We're thrilled to hear you enjoyed our hotel. We hope to see you again the next time you visit DFW Airport.

10/10 Excellent

Debbie

Travelled with family
This property is amazing. I think the evening bar restaurant area could use some help on Sunday evenings,
Stayed 1 night in May 2024
Response from Christi on 13 May 2024
Hello Debbie, thank you for taking time to share feedback on your recent stay at Hyatt Place DFW Airport. I am so glad that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best Regards, Christi

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good spot near the airport. Free shuttle, can't beat it for business travel purposes.
Stayed 1 night in May 2024
Response from Candace on 11 May 2024
Dear Nicholas,Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay with our convenient location to the airport & free shuttle. We look forward to welcoming you back to Hyatt Place DFW Airport.Warm regards,Candace

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Laura on 12 May 2024
Dear William, Thank you for being our guest at Hyatt Place DFW Airport. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy and fast pick up shuttle. Property was beautiful and clean. Staff went above and beyond for my family. We would stay here again and again!!!!
Stayed 1 night in May 2024
Response from John on 14 May 2024
Hello Keri,Thank you for adding this review for our Hyatt Place DFW. I am happy you liked our staff, shuttle, and cleanliness of our property I hope to see you here again soon.Best Regards,John

10/10 Excellent

Arrah

Liked: Cleanliness, property conditions & facilities
Love this hotel!!
Stayed 2 nights in May 2024
Response from Laura on 6 May 2024
Dear Arrah,Thank you for taking the time to provide your rating. We are happy to hear that your stay with us was enjoyable. We appreciate the love and hope to welcome you back as our guest soon. Best regards,

10/10 Excellent

vickie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service!!!!
Stayed 2 nights in May 2024
Response from Laura on 6 May 2024
Dear Vickie,Thank you so much for your patronage and for the wonderful review. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 1 night in May 2024
Response from Lindsey on 5 May 2024
Dear Jean,Thank you for your review. We are happy to see that you enjoyed your stay. We would love to welcome you back in the future. Warm Wishes,

10/10 Excellent

Trish

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca on 7 May 2024
Greetings Trish,Thank you for choosing Hyatt Place DFW for your recent stay. It was our pleasure to welcome you. We hope to welcome you back again.Warm regards,Rebecca

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
near airport, easy parking
Stayed 1 night in Apr 2024
Response from Melinda on 2 May 2024
Dear David,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and found parking easy. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Veronica on 1 May 2024
Hello Beth! Thank you for providing a great star rating! We are happy that you enjoyed your stay with us at Hyatt Place DFW and hope to have the opportunity to welcome you again in the future. Please feel free to contact us if we can be of any assistance. Thank you for choosing Hyatt for your stay and for being our guest!

6/10 Okay

Agnes

Stayed 1 night in Apr 2024

8/10 Good

Deborah, guatemala

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 27 Apr 2024
Dear Deborah,Thank you for taking the time to rate your experience at our Hyatt Place DFW. We are pleased to know that overall, you had a good stay. We hope the next time you are in our area we will have the pleasure of welcoming you back.Warm regards

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, amenities
I loved the cleanliness and the service in this hotel. Great location just outside of the DFW Airport
Stayed 3 nights in Apr 2024
Response from Laura on 22 Apr 2024
Dear Alejandro,Thank you so much for the 5-star rating. We are happy to hear that you were pleased with the cleanliness and service at our Hyatt Place DFW Airport. We hope to have the opportunity to host you again soon. Best regards,

6/10 Okay

Paul, QUERETARO

It was convenient to stay there but the room was dated and had no safe. The bathroom was from the 20th Century.
Stayed 1 night in Apr 2024
Response from Candace on 19 Apr 2024
Dear Paul,Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that you enjoyed the convenience of our location, and we are remorseful that you didn't enjoy your guestroom. We hope to welcome you back again at Hyatt Place DFW Airport.Warm regards,Candace

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel with pool and gym, good breakfast
Stayed 1 night in Apr 2024
Response from Dacia on 15 Apr 2024
Hi Marina,Thank you so much for your review and stay feedback. It is so thrilling to learn that you enjoyed the pool, gym, and breakfast. We look forward to welcoming you back to Hyatt Place DFW again.Warm regards,

10/10 Excellent

Jaydin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. The hotel is very clean and well kept. Location to DFW is extremely convenient. If you have the luxury of having Helen help you at any point during your stay, you are very lucky. She was beyond kind and friendly. Would definitely stay again.
Stayed 4 nights in Apr 2024
Response from Jamison on 11 Apr 2024
Hello Jaydin, I want to thank you for being a guest of our hotel and for taking the time to share your expierence. We are overjoyed to hear your positive feedback of our hotel, and staff. We are even more thrilled that our hotel's location and convenience impacted your stay positively. We look forward to providing another wonderful experience and welcoming you again at Hyatt Place DFW! Best regards, Jamison

10/10 Excellent

Raiford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was Top notch by Debra, Yamen and Keith they deserve a raise…
Stayed 1 night in Apr 2024
Response from Melinda on 10 Apr 2024
Dear Railford,Thank you for taking the time to review our property. We are so glad to hear you received top notch service during your stay. Debra, Yamen, and Keith will appreciate your kind words. We hope to welcome you back to Hyatt Place DFW Airport again soon!Warm regards,Melinda

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Close to the airport
Stayed 1 night in Mar 2024
Response from Melinda on 5 Apr 2024
Dear Rodney,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

JEREMY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jamie on 7 Apr 2024
Dear Jeremy,Thank you for your great 5/5 rating for our Hyatt Place DFW! It was such a pleasure to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest in the future!Warm regards,Jamie

10/10 Excellent

Caroline M., El Paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from front desk. Breakfast was good and was nice having a bar that still served food after hours.
Stayed 2 nights in Mar 2024
Response from Melinda on 5 Apr 2024
Dear Caroline,Thank you for taking the time to review our property. We are so glad to hear you received great service at the front desk and that you enjoyed the breakfast. We are also glad to hear you found it so nice to have a bar open after hours that served food. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Shuttle was great to and from the airport. We just had an over night plane delay so the hotel was very convenient.
Stayed 1 night in Apr 2024
Response from Rebecca on 5 Apr 2024
Hello Carmen,Thank you for your feedback and recent stay at Hyatt Place DFW. Happy you enjoyed our convenient location and amazing team. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities
Near the airport
Stayed 3 nights in Feb 2024
Response from Michaela on 3 Apr 2024
Hello Francis. I want to thank you for your patronage to us here at Hyatt Place DFW. I am pleased our location near the airport served you well and truly appreciate your time and review. I hope to welcome you back as our Guest in the future. Have a great day!

10/10 Excellent

mary

Liked: Cleanliness, property conditions & facilities
Rooms were updated and very clean. Shuttle service was very prompt and even ran early early. The staff kindly put out some take and go breakfast items for those of us with an early flight who will miss the breakfast. There was some airport noise, but I guess that’s to be expected.
Stayed 1 night in Apr 2024
Response from Jamie on 3 Apr 2024
Dear Mary,Thank you for your excellent review of our Hyatt Place DFW! It was such a delight to read that you enjoyed your stay with us. It was also great to hear that you found our shuttle convenient and found your rooms cleanliness to your satisfaction. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best stay in recent months!! Room was immaculate, people are super friendly. Made everything easy and even told us about a parking plan we could make use of so we didnt have to drive into the airport and find parking!! This will be our definite goto from now on!!
Stayed 1 night in Apr 2024
Response from Michelle on 2 Apr 2024
Hi Dennis, Thank you for your feedback 5-star review. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that overall, you had a great stay with us. Love that the staff was super friendly and help you with information about parking. Hope that you will come and stay again soon! Warm Regards,

10/10 Excellent

Kellyn, GRayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness is always a make or break for us. It was clean and we are so grateful! Kind staff, and quiet dining area (monday night/tuesday AM). We loved our stay!
Stayed 1 night in Apr 2024
Response from Michelle on 2 Apr 2024
Hi Kellyn, Thank you for your 5-star rating. Happy that you enjoyed the hotel being cleaned, and also that our staff was kind to you. Hope that we can welcome you back soon. Warm Regards,

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel the only thing is that y’all need to change breakfast options we stayed Saturday and Sunday same choices !! But still we love it !!
Stayed 2 nights in Mar 2024
Response from Melissa on 2 Apr 2024
Hi Maria,I am so happy to hear that you love our hotel! Thank you for your feedback regarding the breakfast options that were available during your stay. Food options at breakfast is important and we appreciate this feedback to help us improve in the areas needed to make our guest stay even more enjoyable. I hope that you are able to come back and stay with us very soon! Thank you,

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick stay between flights, good staff and helpful with airport shuttles!
Stayed 1 night in Mar 2024
Response from Melissa on 2 Apr 2024
Hi Devan,I am very pleased to hear that your stay with us at Hyatt Place DFW went well and that our staff made your stay comfortable and helped you with the airport shuttle. We strive to offer the best customer service to our guest and I am happy to hear we were successful.Thank you for this feedback and we hope to welcome you back very soon for another stay!Best regards,

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an early flight so we needed somewhere convenient to stay. Not only was the location perfect as it was right next to the rental car return, but it was such a nice place. Comfortable and clean, and check in was quick and easy.
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Meagan,Thank you for your 5 out of 5 rating as well as your review. We are so pleased that you enjoyed your stay with us and found our hotel to be convenient, comfortable, clean, with an easy check in process. We look forward to welcoming you back to Hyatt Place DFW.Best Wishes,

10/10 Excellent

Maurie, BARRANQUITAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty cleansless. Love this hotel! 💖
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Maurie,Thank you for your 5 out of 5 rating as well as your review. We are pleased to know that you loved our cleanliness. We hope we will have the pleasure of welcoming you back to Hyatt Place DFW Airport in the future.Best Wishes,

10/10 Excellent

Terry, Spokane, Valley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for a long layover. Friendly staff. Good free breakfast.
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Terry,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you enjoyed the convenience of our hotel as well as our friendly staff and our complimentary breakfast. We look forward to welcoming you back to Hyatt Place DFW Airport in the future.Best Wishes,

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient shuttle- good, hot food still available to purchase at 10:30pm- free breakfast- kind and helpful staff
Stayed 1 night in Mar 2024
Response from Dacia on 1 Apr 2024
Hello Kelli,Thank you so much for sharing your stay feedback. It is so nice to learn that you enjoyed our accommodations. We hope for chance to welcome you to Hyatt Place DFW again.Kind regards,

10/10 Excellent

Eldon

Travelled with family and small children
Very close to the airport and yet it was quiet and relaxing
Stayed 1 night in Mar 2024
Response from Melinda on 29 Mar 2024
Dear Eldon,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient and had a quiet and relaxing stay with us. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Melinda on 28 Mar 2024
Dear Matthew,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got delayed overnight at DFW. Shuttle picked us and took us back to airport. Staff super friendly. Great breakfast included. Forgot my Kindle in the room and they drove it to the airport to give it to me before my flight left. Highly recommend!
Stayed 1 night in Mar 2024
Response from John on 25 Mar 2024
Hello Allison,Thank you for adding this review of our Hyatt Place DFW including mentioning our staff, breakfast, and shuttle. I am so happy to see our staff was able to get your Kindle to you before you left. I hope you can stay with us again.Best Regards,John

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on 25 Mar 2024
Hello Juvenal,Thank you for giving our Hyatt Place DFW a 5 star review. I am happy to see you enjoyed your time there. I hope you can visit again. Best Regards,John

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hot breakfast was very nice and had great gluten free options for my family members that needed it.
Stayed 1 night in Mar 2024
Response from Larissa on 23 Mar 2024
Dear Kevin,Thank you for your awesome rating and review. We are happy to hear that you enjoyed your stay with us, and the different dining options provided for breakfast. We hope to have the pleasure of welcoming you again the next time you are in the area. All the best,

6/10 Okay

Randy

Stayed 2 nights in Mar 2024
Response from Jamie on 7 Apr 2024
Dear Randy,Thank you for taking the time to leave a rating for our Hyatt Place DFW. We sincerely appreciate your business and hope to have the opportunity to welcome you back as our guest for an even better stay experience in the future.Warm regards,Jamie

10/10 Excellent

Dan, Hamlin

Stayed 1 night in Mar 2024
Response from Jamie on 6 Apr 2024
Dear Dan,Thank you for your great 5/5 review of our Hyatt Place DFW! We're delighted to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest on your future visits to the area!Warm regards,Jamie

10/10 Excellent

John, Ft Worth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsey on 17 Mar 2024
Dear John,Thank you for the rating. We are happy you enjoyed your stay with us and hope to welcome you back as our guest again soon!!Warm Wishes,

10/10 Excellent

christina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Nice and clean. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Ana on 12 Mar 2024
Dear Christina, Thank you for your feedback. It was a pleasure having you as our guest. We are pleased that you enjoyed the cleanliness of our hotel and the service provided by our staff. We hope to see you again!

8/10 Good

Lucky

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jan 2024
Response from Lindsey on 12 Mar 2024
Dear Lucky,Thank you for your rating. We hope to welcome you as our guest again soon!!Best Wishes

10/10 Excellent

estefania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was incredible.
Stayed 1 night in Mar 2024
Response from Laura on 4 Mar 2024
Dear Estefania,Thank you so much for the 5-star rating. We love hearing that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Mar 2024
Response from Melinda on 6 Mar 2024
Dear Maggie,Thank you for taking the time to review our property. We are so glad you found our location convenient and enjoyed your stay with us. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

oliver

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Melinda on 2 Mar 2024
Dear oliver,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Betsy on 2 Mar 2024
Hello Carrie,Thank you for your 5/5 feedback and rating. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you as our guest again soon.Warm Regards,

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Janet on 29 Feb 2024
Dear Alicia,Thank you for the great rating and allowing us the privilege of being your host. We are happy to see by your rating you had an overall great experience. We hope to have the pleasure of welcoming you back to our Hyatt Place DFW Airport soon.Warm regards,