Buffet

Reviews of Golf Valley Hotel

4 out of 5
Golf Valley Hotel
94 Bui Thi Xuan, Da Lat

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 60 reviews" "
Rating 8 - Good. 16 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff Nice room Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

NHU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staffs, cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness, amenities
OK
Stayed 2 nights in Apr 2024

2/10 Terrible

Phong

Stayed 1 night in Feb 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay there and you got everything you need right by.
Stayed 2 nights in Dec 2023

10/10 Excellent

Phung

Liked: Cleanliness, staff & service, property conditions & facilities
A very helpul front desk male staff, we stay on 3rd floor, room is spacious and extremely clean, furnitures as new, very comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Thanh Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

dia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is ok. They shut off AC for the winter season even though it was still warm, 76F/24C. Inside of the room was also reading 24C and getting warmer. I called maintenance, they said they switched to heating only now then brought a fan to use. When we requested to move to another hotel, manager approved to switch to AC for whole floor.
Stayed 2 nights in Nov 2023

8/10 Good

thanh

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Quang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the shower room has no door so that the bathroom floor got wet when we taking shower.
Stayed 2 nights in Nov 2023

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Only few minutes walk to the market place.
Stayed 2 nights in Oct 2023

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Crew on the morning Front desk were great. Ms Chi & Ms Hang are excellent workers. They were the best.
Stayed 2 nights in Oct 2023

10/10 Excellent

hien gia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will back again
Stayed 3 nights in Jun 2023

8/10 Good

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel friendly staff lots of restaurant near by .
Stayed 2 nights in May 2023

8/10 Good

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and always try to help . Closed to shop and lots of restaurants around hotel
Stayed 2 nights in May 2023

8/10 Good

Chau

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff! Great location. Breakfast buffet was ok and many different food options and drinks.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Minh

Stayed 1 night in Dec 2022

10/10 Excellent

hien gia

10/10 Excellent

Mai Thao, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, convenient location, friendly staff. Highly recommend this !!!!
Stayed 2 nights in Nov 2022
Response from BichPhuong on 26 Nov 2022
Dear Mai Thao,Thank you for taking your time to share and review your recent experience at Golf Valley Da Lat . We very much appreciate your feedback as it continually allows us the opportunity to review and improve our services as well as facilities.At the same time, we are happy to have met your expectations. Receiving such positive feedback from guest like yourself motivates us to further improve our commitment to delivery good services.Thank you so much and we look forward to serving you again.Sincerely yours,GVL Management

8/10 Good

AN

Liked: Cleanliness, property conditions & facilities
No information advance regarding Covid-testing on site minus 1 point There's no ironing so we have to use ironing service which is time consuming Management team is ok
Stayed 2 nights in Dec 2021

6/10 Okay

Timothy

Travelled with family
Liked: Room comfort
Covid fears
Buffet breakfast the selection ok problem was I saw people touch food then put back
Stayed 1 night in Feb 2021

10/10 Excellent

Viva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast
Clean, tidy, good breakfast and nice rooms in a modern building
Stayed 1 night in Nov 2020

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unreasonable documentation policy.
Great hotel with a fantastic service from the Spa. Nice rooms and satisfactory restaurant but deeply disappointed by their action of shortening my stay due to Visa issues. Unable to fly back due to Covid, I like every other tourist had to apply for Visa extensions. I showed them my Visa Extension Application receipt and all other paperwork but they refused to accommodate me beyond the original Visa date effectively throwing me out on the street.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
It was all very average. The staff were nice enough but their English wasn’t great which made things difficult. The property was clean and tidy but nothing that overly impressed.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property it clean and service also friendly I will give it a 4.5*
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Need to improve room sound proof
The hotel itself is very nice and clean, however our room located on 3rd floor still experiencing the live band's music for whole night and ppl running, walking, shouting at the corridor. And worst thing is me and my friend's room also experience stranger knocking your door at midnight.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not cleaned up very nicely , unfortunately. They just changed the towels, they definitely not cleaned the shower room, toilet or floor or anyting in the bathroom. And live bar downstairs was quite noisy :(
Stayed 2 nights in Oct 2019

10/10 Excellent

Siew Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
We are very impressed by the excellent services the staffs rendered to us during our eight days stay at this property. The staffs were always very keen to help,and make our stay comfortable and memorable. Even the manager, Mr Minh was there to help whenever he could.
Stayed 8 nights in Sep 2019

10/10 Excellent

Nguyen Khoi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Amazing stay at Golf Valley Hotel: diversed breakfast, cleaniness, friendly staff, supportive to have early check in. High recommendation!!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staffs were very, very helpful. From the hotel, it is easy to travel around the city to many famous tourist spots
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulous at the hotel, especially Ms. Hang and their two male managers (did not get their names). The hotel was pretty full, but they spent quality time with us at checkin (showed us options & moved us to another room when ours was too small for a family of 4). The gym facilities were good, breakfast had a good array of Asian and Western items, and the juicer is a nice touch!
Stayed 2 nights in Jun 2019
Response from Yos on 10 Jun 2019
Dear Mr/Mrs, Warmest greeting from Golf Valley Hotel Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again thank you for your kind words and we look forward to serve you again in near future. Sincerely, Golf Valley Hotel Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cool. No air conditioner but they have central air that is still good too. Breakfast was good. Tv entertainment good. TV is a smart tv so they have YouTube. Staff very nice, kind and helpfull.
Stayed 1 night in May 2019
Response from Yos on 5 Jun 2019
Dear Sir/ Madam, Warmest greeting from Golf Valley Hotel, Thanks for leaving us such a wonderful review. We are glad that you loved our services and our property. Our dedicated staff will be pleased to learn of your high praise. Actually our hotel provided Air Conditioner in every guest room, different with others hotel in Dalat that mostly just using fan. Thank you, once again, for your kind words and looking forward to serve you again in near future. Sincerely, Golf Valley Hotel Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Yos on 5 Jun 2019
Dear David, Warmest greeting from Golf Valley Hotel Thanks for your wonderful review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to hotel email address with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel and looking forward to serve you in near future Sincerely, Golf Valley Hotel Team

10/10 Excellent

Quan Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Tania on 14 Mar 2019
Dear our guest of honor, Thanks for kindly choosing to stay at Golf Valley Hotel, and many thanks for taking your time to feedback. I'm glad to read that Golf Valley team have done a good job during your stay. I am sure this score will be a huge encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope Golf Valley Hotel still your first choice any time you travel to Dalat. Sincerely, Tania (Ms.) Sales and Marketing Manager

6/10 Okay

Hyekyung

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
숙박시설이 노후되어 욕실에 물때가 많이 끼고 벌레가 많이 나왔습니다. 직원들은 친절했고 아침 조식도 먹을만했습니다.
Stayed 5 nights in Jan 2024

8/10 Good

YEONGJIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요. 다음에도 방문할래요.
근처 콜린에서 가끔 묵었는데 이 호텰이 더 나은 것 같아요. 조식이 더 좋고 거기보다 엘베가 괘척합니다. 근처 식당,마사지,이동등이 괜찮습니다. 다만 방이 조금 더 작아보입니다.
Stayed 3 nights in Oct 2023

10/10 Excellent

Il Hwan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JAE YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 현대적인 시설의 호텔, 조식도 매우 훌륭!! 직원들 모두 친절하셨구요
Stayed 4 nights in Aug 2023

8/10 Good

DUC THONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
khách sạn ok
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
●良かった点 立地はよい。 スタッフが親切。 朝ごはんのメニューが豊富。 ●改善して欲しい点 部屋の掃除がとにかく雑。髪の毛が落ちている。 立地がよいが故に夜煩い。 壁が薄い中、ホテルの他の部屋の声も煩い。 ホテルの部屋数に対して、朝食会場が狭く、時間帯によっては座る席がない。
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Lanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Simon Vu on 8 Jul 2020
Dear Ms. Lanh, Warm greetings from Golf Valley Hotel Dalat. We really appriciate your feedback regarding your previous stay. For further improvement, can you share with us some points which can make your stay better to email dor@golfvalleyhotel.com. Thank you and have a nice day, Simon Vu (Mr.) Director of Room

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2020
Response from Simon Vu on 8 Jul 2020
Dear Maria. Warm greetings from Golf Valley Hotel Dalat. Thank you for choosing our hotel as your destination in Dalat. We really appriciate your feedback and we are looking forward to welcoming you in the near future. Best regards, Simon Vu (Mr.) Director of Room

10/10 Excellent

Jung woong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새로지어진 조식부페가 준수한 호텔
달랏 중심가에 있는 새로지어진 호텔 객실수가 생각보다 많으나 서비스 친절했구요. 조식부페가 생각보다 괜찮았습니다. 빵류가 조금 맛이 떨어졌지만 실속있는 메뉴로 준비해둬서 3일간 만족스럽게 먹었습니다. 내부도 넓직하고 깔끔해요. 화장실도 깔끔. 추천합니다.
Stayed 3 nights in Apr 2020

8/10 Good

Shun Chuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網站上圖片介紹豪華客房與實際房間有差別。早餐選擇多,中西式及越南的食物。離大叻街市要步行十分鐘左右。
Stayed 3 nights in Mar 2020

6/10 Okay

BAT DAT

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
洗手間應該2日才清潔。
Stayed 3 nights in Mar 2020