Hotel di Cwm

"This hotel is the back of beyond and not very pleasant.. restaurant not open for evening meals due to the heat.. no fans in the rooms so broken ones were found but were absolutely filthy .. it appeared that the ground floor of the hotel was let to the local housing team for those in need… cleaning staff were lovely and helpful as were both the front of house team but would not recommend staying here … this should be solely turned over to the local council…"

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"The shower have long red hair and I am a brunette. Is a good place but shower courtneed some TLC."

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Really nice one night break to gt away from it all. Everything was excellent only thing will request next time is a superior double room over the courtyard rather the outside of hotel as we were overlooking staff area and were woken by trolleys at 8am. That was room 225 but must say beautiful room, very comfortable bed and bathroom modern and very clean. The restaurant food is excellent and very good value and friendly helpful staff. One thing for the Bar manager through, he needs to...

"Staff were great, food good and great location would return."

"Lovely room and good breakfast with helpful cheerful staff."

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

"We had a wonderful stay at this b and b which is in a beautiful setting. The hosts Sarah and Paul went out of their way to make sure we enjoyed our stay. The breakfasts were very good with lots of choices and catered well for my gluten free needs."

"Very friendly staff, excellent breakfast."

"Very friendly staff and very good amenities all round ."

"This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

"Staff were very helpful."

"Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

"The room we stayed in was quite small and shower didn’t work very well. However the food for our evening meal and breakfast was excellent."

"A nice big room with ample parking. In a quiet location just outside the town. No staff on site but a key lock to each room. Spoke to staff on the phone who were very helpful to check everything was ok. "

"Such a fantastic location for accessing the beautiful Brecon Beacons. We had a three night stay in an “Executive Suite”. This has plenty of room, a stand-alone shower (though no bath in our particular room) and we didn’t notice any insects. Everything worked (well except the 2nd TV in the living area but we didn’t mind so didn’t report it) even sauna and steam room at the weekend which at other hotels has been an issue. Every member of staff we interacted with was friendly and helpful. Yes, a...

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...