At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Downtown Cuenca, a neighbourhood in Cuenca, is home to Hotel Boutique Magdalena By Chat Noir. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Cajas National Park and Calderon Park. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Benigno Malo y Juan Jaramillo 9 - 48, Cuenca
What's nearby
New Cathedral of Cuenca
3 min walk - 0.3 km
Calderon Park
3 min walk - 0.3 km
Río Tomebamba & Calle Larga
9 min walk - 0.8 km
University of Cuenca's Orchid Garden
3 min walk - 0.3 km
Alejandro Serrano Aguilar Stadium
12 min walk - 1.0 km
Getting around
14n - Antonio Borrero Station
9 min walk
Gaspar Sangurima Tram Station
14 min walk
Cuenca (CUE-Mariscal Lamar)
12 min drive
Restaurants
Nevius Coffee Rooftop
2 min walk
hostal | bar yakumama
3 min walk
Sunrise Cafe
3 min walk
Ramen Feliz
3 min walk
Bumba
4 min walk
About this property
Hotel Boutique Magdalena By Chat Noir
Hotel located in Downtown Cuenca
At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
An indoor pool
Smoke-free property, a lift and local meal delivery service
A 24-hour front desk, concierge services and luggage storage
Tour/ticket information
Room features
All guest rooms at Hotel Boutique Magdalena By Chat Noir include perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and printers.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Onsite parking options include a garage
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
Things to do
Indoor pool
Family friendly
Indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (150 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Meal delivery service
More
Desk
Heating
Iron/ironing board on request
Laptop workspace
Printer
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 0106037666001.002.2014466
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Hotel Boutique Magdalena By Chat Noir have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Hotel Boutique Magdalena By Chat Noir?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Magdalena By Chat Noir on 8 Mar 2026 start from RM116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Boutique Magdalena By Chat Noir pet-friendly?
Yes, cats and dogs are allowed at this property.
What time is check-in at Hotel Boutique Magdalena By Chat Noir?
Check-in end time: anytime.
What time is check-out at Hotel Boutique Magdalena By Chat Noir?
Checkout is at noon.
Where is Hotel Boutique Magdalena By Chat Noir located?
Located in Downtown Cuenca, this hotel is steps away from Sombrero Museum and San Francisco Plaza Market. Convent of the Assumption and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 24 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Boutique Magdalena By Chat Noir Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement.
Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante.
El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Great staff. Close to Center of the old world. Clean room. Soft bed.
Kim
Stayed 2 nights in Feb 2026
4/10 Poor
Erin
25 Feb 2026
Disliked: Cleanliness, amenities
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca