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Aparthotel

Parc Royale Suites Hotel

3.5 star property

Choose dates to view prices

Gran Colombia Suites welcomes travelers to Downtown Cuenca with thoughtful amenities. Guests can shop on-site, connect via in-room WiFi, and get help planning local excursions from multilingual staff. The property also offers dry cleaning and express check-out services.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
  • Room service
The current price is RM778
RM941 total
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is Parc Royale Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Parc Royale Suites Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Parc Royale Suites Hotel on 24 May 2026 start from RM778, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Parc Royale Suites Hotel?

Self-parking is free at this property.

What time is check-in at Parc Royale Suites Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Parc Royale Suites Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Parc Royale Suites Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Parc Royale Suites Hotel located?

Located in Downtown Cuenca, this aparthotel is within a 5-minute walk of Calderon Park, Church of Santo Domingo and New Cathedral of Cuenca. Convent of the Assumption and Plaza Rotary Market are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 24 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Quaint, Beautiful, and Comfortable Hotel

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Great Hotel in Cuenca

Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, communication
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
Stayed 20 nights in Sep 2023
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend this property. It is in a great location. Lots of shopping, restaurants, coffee shops, and of course the sights. I want to thank the amazing staff for their help and for making me feel like part of the family. You are were extremely awesome and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
Stayed 28 nights in Aug 2023
Verified

10/10 Excellent

Gina

Liked: Cleanliness, room comfort, communication
The hotel made a great effort to make Christmas Eve a very special moment for our family, we had a very good time. Cuenca was a lovely city.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rosa

Liked: Cleanliness, property conditions & facilities, communication
It is a nice place and friendly staff and also clean
Stayed 15 nights in Feb 2023
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities, communication
The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great, the rooms are very nice Though the breakfast was not good; it took a long time, quality and quantity was bas
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rubi

Liked: Cleanliness, room comfort, communication

Stunning hotel

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Cuenca!

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
Stayed 22 nights in Jul 2018
Verified

10/10 Excellent

Dafina

Liked: Cleanliness, room comfort, communication

Great location

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
The terrace of the panoramic unit.
Stayed 15 nights in Jan 2021
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great team, maritza, christopher , patricia
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

FABIOLA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo impecable y en su puesto. Todos los ambientes llenos de detalles. La atención inmejorable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julieta

Liked: Cleanliness, room comfort, communication
Un hotel boutique muy lindo, las habitaciones son amplias, está remodelado. Muy bien decorado, con muchos detalles que hacen que la estadía sea muy confortable. Todo el personal es muy amable. Lamentablemente solo estuvimos una noche. Sin duda será mi primer opción cuando regrese a Cuenca
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gilmar J

Liked: Cleanliness, room comfort, communication

Cuenca Feliz

Funcionarios bem treinado e qualidade total no atendimento Recomendo !
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort, communication

GREAT PLACE TO STAY

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Stayed 15 nights in Nov 2021
Verified

8/10 Good

Stayed 3 weeks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in the heart of Cuenca but

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and everything works as it should

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.
Verified

10/10 Excellent

Elyaant

Stayed 1 night in Jan 2026
Verified

8/10 Good

Ali

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 15 nights in Dec 2023
Verified

10/10 Excellent

Sandra

Stayed 19 nights in Apr 2023