Hotel berdekatan Crystal Grottoes Caverns

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"Just stayed over night good breakfast."

"BIGGER TOWELS PLEASE!!!"

"Clean room, helpful staff"

"clean room no issues really liked the stay "

"all good"

"Very nice large 2 room suite on 3rd floor. Ceiling fans in both rooms large bathroom with tub shower. Small kitchenette . Table and chairs . Great option for traveling families . 2 queen beds and sleep sofa large tv in living area and bedroom. Nice breakfast lobby eating area and small indoor pool."

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"It seemed like a nice place. I could only give a 4 star rating because the bed was terrible. It was so hard, felt like i was sleeping on the floor!"

"Oh. My. The WORST place I've ever stayed. All of this is true: 1. hair in the sink 2. balled up, filthy washcloths shoved into the AC unit 3. stains all over the walls 4. putrid cigarette smell 5. holes in the bathroom door 6. a live-in neighbor who banged on the wall and screamed the second I got in the room 7. a stinkbug infestation in the curtains and under the bedskirt 8. drunk live-in neighbors who chain-smoked I just left at 11:45pm and got another place. This place should be condemned."

"This is not a good hotel. It’s not well maintained and the room needs to be cleaner. Dirt on shower walls when we got there. AC was completely off so the room was hot and took most of the night to cool off. Smallest tv I have seen in a hotel room and I had to use my cell to call for a remote as the phone in the room didn’t work. Not a super quiet hotel either. No working ice machine as well. It wasn’t a terrible experience but not one I want to repeat. Staff was fine."

"Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed."

"Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning. But clean and spacious."

"Efficient checking. Friendly and helpful manager and front desk staff. Good pace. Good self serve breakfast."

"the bed and room were very comfortable"

"Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running."

"The interior was very clean and seemed to be well maintained. The room had recently been updated…the mattress was super comfortable with nice linens. An abundant supply of fluffy white towels in the bathroom was a plus!! The owners need to pay attention to the exterior. The grass has not been mowed and there is trash, wrappers, paper, food containers everywhere. Also rodent traps about every 4 feet along the outside walls….is there a problem there? The motel shares the location with a Hispanic...