Hotel Keluarga di Crumlin

"Overall nice experience!"

"Some staff were really helpful and solved problems well. Other younger desk staff made mistakes (got room number wrong for taxi and almost sent driver away, then called a second taxi while driver was still there) or were unhelpful and gave up easily (looked for a lost jacket indifferently). Older desk staff made much more of an effort and found coat easily. Younger staff lacked a willingness to work."

"Spacious, clean room with very comfortable beds and in a quiet location as requested All staff encountered were friendly, welcoming and helpful Dinner was excellent, fresh local ingredients, perfectly cooked and presented Buffet breakfast suffers from common problem; hot food in keep-warm containers for too long was past its best - dried out, overcooked, tough and lacking in flavour. However the fresh fruit and bread selection were very good. Fitness suite is impressive with a good sized pool...

"Highly recommend taking the Free Hotel tour with William, (12 o’clock daley) he is the concierge and gives a very good tour within the hotel, the hotel waz used by Harland and Wolf to build the Titanic. Highly recommend breakfast, a very good buffet style. (the breakfast staff could do with smiling a little more) but that’s not really a complaint because they were all very helpful. We would stay at this hotel again, in fact we have booked to stay again already"

"Perfect location - pleasant staff and great breakfast fare!!"