Hi Mr Kepha i m surprised to see your coments we provided a heater because the Hotel was empty thats why it was not worth to turn on the central heating for one room ..and you forgot your bag in the lobbey an no body knew about that and after 12 hours we put your bag at safe place next day you called us and told us that you forgot your bag here and after you recieved your bag you claimed that your perfume is not there Sir i was in your room and your room was warm enugh and water was absoloutey fine and you didn tell us about anything when you was here Sir if you dont complain when you was here how can we help you .THanks anyway..

Dear Sharon,Greetings from Dial House Hotel. We hope this message finds you well.First and foremost, we would like to extend our heartfelt appreciation for taking the time to share your feedback with us. Your opinions and insights are essential to us as they help us constantly improve and provide the best possible experience for all our guests.While we are pleased to learn that your overall stay with us was satisfactory, we also acknowledge that there were aspects of your experience that fell short of your expectations, leading to the 6 out of 10 rating. Please allow us to express our sincere apologies for any inconvenience or disappointment you may have encountered during your stay.To better understand the areas where we can enhance our services, we kindly request you to elaborate on the specific aspects that you found lacking or needing improvement. Your detailed feedback will be immensely valuable in guiding our efforts towards making significant improvements.At Dial House Hotel, we strive to create memorable experiences for each guest, and we genuinely regret if we fell short of achieving this goal during your visit. Rest assured, your feedback will be shared with our management and staff, and we will take immediate action to address the issues you have highlighted.As a gesture of our commitment to delivering exceptional service, we would like to extend a special invitation for you to revisit us in the future. Please reach out to us directly, and we will ensure that your next stay is nothing short of exceptional, exceeding your expectations in every way possible.Once again, we sincerely thank you for sharing your thoughts with us. Your feedback plays a crucial role in our continuous improvement process, and we value your patronage.Should you require any further assistance or have additional feedback to share, please do not hesitate to contact us directly. Thank you for being our valued guest, and we hope to welcome you back soon to showcase the improvements we have made.Warm regards,Syed

Dear Mr. Martin,We were delighted to receive your feedback and wanted to personally express our gratitude for the perfect rating you gave us. Your satisfaction is our utmost priority, and we are thrilled to have met and exceeded your expectations.Your positive feedback serves as a tremendous source of motivation for our team. We work tirelessly to deliver exceptional service and products, and it is incredibly rewarding to know that our efforts have made a positive impact on your experience.Your kind words truly encourage us to continue striving for excellence in all aspects of our business. We value your trust and loyalty, and we assure you that we will maintain our commitment to providing top-notch service and quality.If there is anything more we can do to enhance your experience or if you have any further feedback to share, please do not hesitate to reach out. We are always here to listen to your suggestions and ensure that your future interactions with us are equally exceptional.Once again, thank you for your support and for taking the time to provide us with your feedback. We are honored to have you as our valued customer, and we look forward to serving you in the future.Warm regards,Syed

Dear Valued Customer,Thank you so much for your perfect rating and your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with our service.Your satisfaction is our top priority, and it is incredibly rewarding to know that we met your expectations. We strive to provide exceptional products and outstanding customer service, and your feedback is a testament to our commitment.Your support and encouragement mean a lot to us, and we are grateful for your trust in our brand. We will continue to work hard to maintain the high standards that have earned us your perfect rating.If there is anything else we can assist you with, please don't hesitate to reach out to our dedicated customer service team. We are always here to help and ensure that your experience remains exceptional.Once again, thank you for your perfect rating and for choosing our company. We look forward to serving you again in the future.Best regards,

Dear valued guest,Thank you for choosing to stay with us and for taking the time to provide feedback. We appreciate your comments and are glad to hear that you found your room clean and of a good size. We apologize if certain areas of the room and bathroom could have used some TLC, and we assure you that we are constantly working on upgrading our property to enhance the overall guest experience.Regarding the confusion about our restaurant, we apologize for any inconvenience caused. At present we are only offering breakfast. We understand that this information may not have been clearly communicated, and we apologise for any confusion caused. Please note that we are actively considering the addition of evening meals to our services, and we hope to have them available in the near future. In the meantime, our location conveniently places us near the local high street, offering a variety of cafes and restaurants for your dining needs.Once again, we appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Syed

Dear Michelle,We were delighted to receive your feedback and wanted to personally express our gratitude for the perfect rating you gave us. Your satisfaction is our utmost priority, and we are thrilled to have met and exceeded your expectations.Your positive feedback serves as a tremendous source of motivation for our team. We work tirelessly to deliver exceptional service and products, and it is incredibly rewarding to know that our efforts have made a positive impact on your experience.Your kind words truly encourage us to continue striving for excellence in all aspects of our business. We value your trust and loyalty, and we assure you that we will maintain our commitment to providing top-notch service and quality.If there is anything more we can do to enhance your experience or if you have any further feedback to share, please do not hesitate to reach out. We are always here to listen to your suggestions and ensure that your future interactions with us are equally exceptional.Once again, thank you for your support and for taking the time to provide us with your feedback. We are honored to have you as our valued customer, and we look forward to serving you in the future.Warm regards,

Dear Guest,Thank you so much for your kind words and for choosing to stay with us during your visit. We're thrilled to hear that you enjoyed your short stay and that we were able to meet your expectations.Receiving your 5-star rating means a lot to us. We strive to provide our guests with exceptional service and a memorable experience, and it's incredibly rewarding to know that we succeeded in doing so for you. Your feedback motivates our team to continue delivering outstanding hospitality.We sincerely appreciate your support and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another wonderful stay. If there's anything we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.Thank you once again for choosing us, and we look forward to hosting you again soon!Warm regards,Syed

Dear Valued Customer,Thank you so much for your perfect rating and your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with our service.Your satisfaction is our top priority, and it is incredibly rewarding to know that we met your expectations. We strive to provide exceptional products and outstanding customer service, and your feedback is a testament to our commitment.Your support and encouragement mean a lot to us, and we are grateful for your trust in our brand. We will continue to work hard to maintain the high standards that have earned us your perfect rating.If there is anything else we can assist you with, please don't hesitate to reach out to our dedicated customer service team. We are always here to help and ensure that your experience remains exceptional.Once again, thank you for your perfect rating and for choosing our company. We look forward to serving you again in the future.Best regards,

Dear guest,Thank you for choosing to stay with Dial House Hotel and delighted to know that you enjoyed your stay with us.We look forward to welcome you again.Kind regards,Syed

Dear Kirsty,Thank you so much for your very kind feedback. It was our pleasure to look after you during your short stay.We look forward to welcome you again and hopefully you will see the refurbished room on your next visit.Kind regards,Syed

Dear Guest,Thank you for your kind feedback. We look forward to welcome you again.Regards,Syed

Dear Guest,Thank you for your kind feedback. We look forward to welcome you again.Regards,Syed

Dear Guest,Thank you for your kind feedback. We look forward to welcome you again.Regards,Syed

Dear Maryam,Thank for choosing to stay with us and I am pleased to know that you enjoyed your stay with us.We look forward to welcome you again.Kind regards,Syed

Dear Guest,Please accept our apologies for not meeting your expectations. Unfortunatelly we do not agree with your version. I do wish to welcome you again so you can address your concerns.Kind regards,Syed

Dear Guest,I was disappointed to learn of the problems relating to recent stay. I am also very disappointed as why we were unable to fix the problem during your stay with us.Please accept my sincere apologies for the uncharacteristic lapses in our customary standards of hospitality, and I do assure you that your concerns have been noted to take appropriate action to avoid further disappointment for future guest.I do hope your current experience will not will not discourage you from using our hotel in future as we promise to provide you with clean, comfortable, value for money product. I know my apologies are of no consolation to you, as you did not enjoy the stay with us. As a gesture of goodwill and to restore your confidence, we would like to offer you one night complimentary stay, subject to availability. Once again, please accept my sincere apologies for the disappointing experience you had in our hotel and thank you for taking the time and trouble to let us know, I am only sorry it was necessary for you to do so, and I can assure you that all comments are used in a constructive way to make improvements to the standards of service we provide.Kind regards,

Dear Guest,Thank you for choosing to stay with Dial House hotel. Please accept my apologies fore the inconvenience you experienced during your short stay.It was very unfortunate that we had some electrical malfunction, which was very unusual. Please note the problem was identified later during the day and fixed accordingly.I wish, you had called us as we do have staff member available 24 hours on phone for such issues.I do look forward to welcome you again and I am positively sure you will enjoy your next visit with us.Kind regards,Syed

Dear Guest,Thank you for your kind feedback. We look forward to welcome you again.Kind regards,

Dear guest,Thank you for your kind feedback.Kind regards,Syed

Dear Guest,Thank you for your kind feedback. I am sorry to hear you did not enjoyed your short stay and there was an issue was water pressure.I wish you had brought this to our attention on the day and we would have tried to find a solution to eridcate the issue.I do hope to welcome you again.Kind regards,Syed

Dear Mr. R,Thank you for choosing Dial House Hotel and I am glad you enjoyed your stay with us.We look forwad to welcome again.Kind regards,Syed

Dear Mr. Harris,Thank you for your feedback. It would be helpful if you can give us detailed feedback which can enable us to meet your expectations.Kind regards,