Hotel Mesra Haiwan Kesayangan di Cozumel

"The beach access room was amazing however the patio was a bit dated. The views were breathtaking and the room staff were very thoughtful. We would definitely return."

"Snorkeling was fantastic. Staff was good. Food was pretty good. The hotel was a sauna. Their air conditioning doesn’t work properly. We couldn’t get the temperature in our room any cooler than 26 Degrees Celsius (79 Degrees Fahrenheit). We cut our 7 day stay to one day and moved to a different hotel. Hard to imagine anyone wants to pay so much money for rooms with no air conditioning."

"Nice place if you dive with them as well. Rooms very clean and bigger than I thought. Maybe adding more surface would be better and road noise is bad but I had ear plug."

"Un rinconcito de paz, el lugar es hermoso súper limpio y agradable. Estoy esperando con ansia regresar muy pronto me encantó el lugar."

"We stay in a different property each time we go to Cozumel. This was our tenth trip. Hotel B was the best so far! Service made the difference. Staff were consistently the best. Reception spoke excellent American and were proactive in their service. My passport dropped out in the shuttle on the way there. I panicked, because I didn’t remember the company name. The bell person not only remembered the company, but also the driver. To make a long story short, the bell person summoned a taxi,...

"Mixed experience. The resort was clean, the snorkeling was excellent, and many staff members were friendly. Unfortunately, service was inconsistent throughout our stay. The elevator was out of service twice while we were on the 7th floor, beach towels were frequently unavailable, room service often required multiple follow-ups, and beach service was minimal. The resort was generally clean, but the Bali beds were often left wet and dirty after rain or untidy after previous guests, and we...

"when cruise passengers take over the pool.."