Raiz de Hielo provides amenities, such as a free daily manager's reception and laundry facilities. Stay connected with free in-room WiFi.
Room features
All guest rooms at Raiz de Hielo offer amenities, such as free WiFi.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Onsite parking includes off-street options
Food and drink
Free daily manager's reception
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Accessibility
No lift
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CLP 0.1 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Frequently asked questions
Is Raiz de Hielo pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Raiz de Hielo?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Raiz de Hielo on 21 May 2026 start from RM296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Raiz de Hielo?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Raiz de Hielo?
Checkout is at noon.
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