Hotel Mewah di Cox's Bazar

"Good place to stay but property needs updated too old"

"It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was...

"I have written a personal mail to the General Manager explaining the issues"

"Amazing "

"I stayed for 2 nights at Best Western Heritage, and I had a wonderful experience. I truly loved the atmosphere in the lobby; it was very neat, clean, calm, and quiet. My hotel room was excellent—very spacious and comfortable. I especially enjoyed the beautiful beach view from my balcony. All of the staff members were very polite, friendly, professional, and helpful, especially the front office staff, Sajeda and Fardin. I would also like to specially mention Najrul Bhai, who was extremely helpful...

"The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...