Hotel Macdonald Hotels di Cotswolds

"The hotel room is very worn and in need of repair and a refresh, the bathroom needed a good clean with discoloured grout and mould on the tiles, arms on sofa worn and dirty and the windows in the room have paint peeling off. The staff are friendly but are all clearly new and have little experience to ask the questions that guests have ie not being able to get a dinner reservation when you book with a dinner credit. The breakfast was average and it didn’t bother us but took a long time and if...