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"No complaints "

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"Me encantó el hotel muy seguro limpio y en un lugar inmejorable tengo q decir que los trabajadores todos son A+ empezando x el restaurante Evangelina Erika María José en el bar Jorge Cristian En el check in Ricardo y Randy en la maletas gracias x hacer unas vacaciones inolvidables "

"The hotel could improve their shower and bathroom fittings; it’s on the cheap side, flimsy and not fully functional. It has been like that for the several years we have been coming back."

"Todo estuvo muy bien, sobre todo el servicio del personal. Muy cerca del aeropuerto y los principales ountos turisticos"

"Very well managed. Everything and everyone was outstanding "

"The hotel itself was beautiful. The rooftop was amazing. The location was ideal. I came on a solo trip and I felt welcome and I felt safe. The concierge were so helpful. They helped me book not only a taxi, but even an excursion which was cheaper than what I was seeing Online. I plan to visit Cartagena again and I will definitely be staying there and we recommend it to others."

"It’s ok. "

"Every thing is excellent!!"