"The resort was nice aesthetically. The hotel states that it’s a 5 star but I would rate it a solid 4. It lack some qualities to fully be at a 5. At checkin, the staff who assisted us had little information about the hotel and provided incorrect information to a few of our questions. We found it unsanitary the way utensils were left on the bare tables instead on napkins. The pool was nice. Night life needs improvement. Drinks were not premium. They did a great job maintaining the room while we were there."