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Reviews of ProfilHotels Richmond

3 out of 5
ProfilHotels Richmond
Vester Farimagsgade, 33, Copenhagen, Hovedstaden

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 458 reviews" "
Rating 8 - Good. 175 out of 458 reviews" "
Rating 6 - Okay. 70 out of 458 reviews" "
Rating 4 - Poor. 14 out of 458 reviews" "
Rating 2 - Terrible. 7 out of 458 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean, and the staff is very friendly and helpful. The breakfast buffet is excellent.
Stayed 2 nights in May 2024

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was all about the location. 5 minute easy walk from central station and walkable to everything we wanted to see in Copenhagen as well lots of dining options. Add to that great friendly and helpful staff that gave us dining recommendations that we went to all of. What we didn’t like about the hotel was the small bathroom and shower, and that the room didn’t have a bar fridge. But we still recommend and would stay there again because of the staff and location were more important.
Stayed 5 nights in May 2024
Response from Richmond Hotel on 18 May 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

6/10 Okay

David

Liked: Amenities
Good location but they didn't replace the toiletries and I ran out of toilet paper and shower gel over a 3 night stay.
Stayed 3 nights in May 2024
Response from Mia on 8 May 2024
Dear David. Thank you for your review, and thank you for taking your time to let us know about your stay. I'm very sorry to hear that you didn't get your amenities replace during your stay! In this case we are always in reception to help and assist, and I hope you did eventually and we manage to fix it for you!Best regardsFront Desk - Richmond Hotel

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk is helpful and good. Breakfast is generous and very good. I ate too much.Room cleaner was sloppy and not clean the t to room during my stay. Nice top floor room did not get proper hot d so shower.’
Stayed 3 nights in Mar 2024
Response from Mia on 4 May 2024
Dear guestThank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.I'm sorry top hear that the cleaning did live up to our standards, I hope we get a chance to do better next time you visit. With much appreciation, MiaFront Desk - Richmond Hotel

10/10 Excellent

z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay. The room (we had the largest x6) and the staff were excellent. Very helpful manager Ms.M! Breakfast, location are very good.
Stayed 1 night in Mar 2024
Response from Richmond Hotel on 25 Mar 2024
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel /AZ

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of five stayed here during our spring break. We stayed in a room that accommodates 6 people. It had more than enough room. The beds were comfortable. It had one and a half bathrooms, which was very convenient. Our room faced the street, so there was some road noise. Excellent overall and would recommend this hotel.
Stayed 1 night in Mar 2024
Response from JS on 5 May 2024
Thank you for sharing your experience with us.We're delighted to hear that your family enjoyed your stay in our spacious room designed to accommodate six people. It's great to know that you found the beds comfortable and appreciated the convenience of having one and a half bathrooms.We apologize for any inconvenience caused by the road noise outside your room. Your recommendation means a lot to us, and we're thrilled that you had an excellent overall experience at our hotel.We look forward to welcoming you and your family back for another enjoyable stay in the future!Best Regards,Richmond Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

8/10 Good

Dougal

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of restaurants handy. The streets were very messy with rubish.
Stayed 1 night in Feb 2024
Response from Richmond Hotel on 18 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in a good location. Central and can walk to most places with great transport links too. Room was modern and nice. Quite clean and good turndown service. Breakfast was great in a spacious and modern doning area.
Stayed 2 nights in Jan 2024
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

ANIRUDDHA, albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality; amazing breakfast (included)
Stayed 2 nights in Jan 2024
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, exceeded expectations. Large spacious room
Stayed 1 night in Jan 2024
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

8/10 Good

Linette

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Richmond Hotel on 18 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay with a baby!
We stayed in a room that had a separate living room which was perfect for us so that we could have a space to spend the evening after our baby went to sleep. The breakfast was excellent with plenty of options. The rooms were warm and the bed was comfy. The hotel staff were really nice and the location is great for exploring the city.
Stayed 2 nights in Dec 2023
Response from Richmond Hotel on 17 Feb 2024
Dear guestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Front Desk - Richmond Hotel

10/10 Excellent

kate liza

Travelled with family
Liked: Amenities
Stayed one night in a family room. Perfect for Tivoli Christmas market and transportation links
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Copenhagen
Great trip and great hotel. Very central to everything. Room a good size for what we needed. Central station only 10 minutes away. Would recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ruelino

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Tivoli and Metro.
Stayed 1 night in Dec 2023

6/10 Okay

Patrick

Disliked: Room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Nov 2023
Response from Mia on 26 Apr 2024
Dear Guest, Thank you for your review. Hope to see you again on your next visit :)Best regards,MiaFront Desk - Richmond Hotel

10/10 Excellent

Jose Ian, Seven Valleys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area close to everything
Stayed 1 night in Nov 2023
Response from Mia on 26 Apr 2024
Dear guest, Thank you very much for your review, we appreciate you taking the time to let us know about your stay. We hope to see you again next time. Best regardsMiaFront Desk - Richmond Hotel

6/10 Okay

Tania

Liked: Cleanliness, staff & service
I booked a Junior Suite for myself and my 2 kids for a week. Junior Suite is large and has a separate bedroom and living room area, with a fridge. All Junior Suite bedrooms back on to the elevator shaft. I wished I’d known this before booking. The elevator noise wasn’t completely unbearable. We tended to stay out late so there wasn’t much traffic when we returned and the kids weren’t disturbed by it. Earplugs were provided. The rooms were spacious and clean. Staff were friendly. Room's got a little cold at night, but placing the curtains behind the radiators helped. Staff provided extra duvets and offered extra heaters. My kids loved the breakfast’s which offered pastries, cereals, cold meat selection, yoghurts and fruit. Breakfast room was quiet during the week, but tended to get very busy at the weekend. Pancakes were only available at weekends. The carpet in our room was a bit worn through, but the hotel was generally very well maintained.
Stayed 7 nights in Nov 2023

8/10 Good

Kok Leong Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quite small so there are no space to open the luggages. That is the only negative point. Property is conveniently located near Vesterport Station. Central station is one stop away. To reach hotel from airport, change train at Central Station via track 9 and 10. Then, to airport, change at track 7. Thanks, Mr Janus from Front Desk for this information.
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel is in an excellent location as it is close to the city centre and is well connected on transport networks. The bed was very comfortable and the shower was really good. The staff were always very helpful as well. Breakfast was really good with lots of choice. You need to get anything you want by 10am on weekdays though as they clear everything away very promptly.
Stayed 3 nights in Nov 2023
Response from Janus, Richmond Hotel Front Desk on 16 Nov 2023
Dear Richard,Thank you so much for taking the time to share your wonderful feedback with us! We're delighted to hear that you enjoyed your stay at Richmond Hotel.We're pleased to know that our central location and convenient transport connections added to the overall positive experience. It's great to hear that you enjoyed our rooming facilities, and we are very happy to hear that you enjoyed the service provided to you by the staff!We are pleased to hear that you enjoyed our breakfast buffet, even though there was a bit of a rush with regards to finishing up at 10 am. We hope to have the pleasure of welcoming you back to Richmond Hotel in the future! If there's anything specific you'd like us to improve upon, please feel free to share your insights :)

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and a Comfortable Room
ProfilHotels Richmond is very convenient to public transportation and walking distance to many things, like tourist attractions, restaurants, and a market. Great location! The room was as described and clean. The staff made our check in and check out quick and easy. A good stay.
Stayed 2 nights in Nov 2023
Response from MIa on 26 Apr 2024
Dear Guest, Thank you very much for your kind review of your recent stay at our hotel. Your feedback is extremely valuable to us, and we are happy to hear that you liked our staff, we strive towards providing great service and are always glad when we receive positive feedback.It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, MiaFront Desk - Richmond Hotel

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kim Michael

Liked: Staff & service, property conditions & facilities
The room was compact but clean, complete and unique! All the staff were excellent- my first time to Denmark and the front desk took the time to converse with me and explain how things work in the country. Housekeeping was attentive and accommodating.
Stayed 3 nights in Oct 2023
Response from Richmond Hotel on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Richmond hotel. Hotel was very clean and spacious. Met all our needs and requirements. Great location. If ever in Copenhagen again, we would definitely stay again. Shout out to Alexandra on receptionist for helping with arrangements and help with local transport (and taking some pics of us as a group)
Stayed 2 nights in Oct 2023
Response from Richmond Hotel on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

6/10 Okay

Tracey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Doing the usual check under the beds before we left we found a load of sticky sweets (which were not ours) Hotel was cramped for a family, and noisy could hear people above & next door to us. Lobby & breakfast was good though
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little Gem Near Tivoli & train station
I loved the little touches in the room - an actual fan, hand weights , lots of pillows on bed, really nice lotion in bathroom and the staff is really great Thr room was a nice size with extra seating . Breakfast was very good and even included eggs and bacon ! The location is great - a grocery store less than block, central station & Tivoli easy 5 min walk.
Stayed 2 nights in Oct 2023
Response from Richmond Hotel on 25 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

2/10 Terrible

Guillermo

Stayed 6 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Richmond Hotel on 20 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

Selliah

Stayed 5 nights in Sep 2023
Response from Richmond Hotel on 25 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

Raimonds

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Richmond Hotel on 27 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

8/10 Good

Rajinder

Stayed 2 nights in Sep 2023
Response from Richmond Hotel on 16 Oct 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

Satraajeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location, very much worth the price!
Stayed 2 nights in Sep 2023
Response from Richmond Hotel on 22 Sept 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

8/10 Good

Nick

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Richmond Hotel on 11 Sept 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

Thimas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great breakfast, room clean but a little hot. Near to Tivoli gardens and restaurants. Helpful concierges
Stayed 3 nights in Sep 2023
Response from Richmond Hotel on 11 Sept 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

10/10 Excellent

Maria Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Janus at the reception was very friendly and helpful. The weather was very warm during our stay we’re glad that there was an electric fan in our room. The whole stay was very comfortable and location is very good
Stayed 2 nights in Sep 2023
Response from Richmond Reception on 8 Sept 2023
Dear Maria,Thank you very much for leaving us a review! And thank you for your kind words about Janus who really is a great guy :)We are very happy to hear that you had a great stay with us, and that you brought the sunshine with you.Have a great day, and don't be a stranger! Kind regards,

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from Richmond Hotel on 26 Sept 2023
Dear guestThank you so much for taking the time to leave us feedback.We hope to see you again in the future. Best regardsRichmond Hotel

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is very well located, close to everything, especially the train station. Lovely reception staff, very welcoming. We really enjoyed our time here
Stayed 1 night in Aug 2023
Response from Richmond Hotel on 29 Aug 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

8/10 Good

Ramón

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Richmond Hotel on 29 Aug 2023
Dear Guest,Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be a pleasure to welcome you back to our hotel in the future! With much appreciation,Richmond Hotel

8/10 Good

michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern charm
Nice modernized hotel.
Stayed 1 night in Aug 2023
Response from With much appreciation, Richmond Hotel on 29 Aug 2023
Dear Michelle,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.If you like to elaborate on your stay with us we would be more than happy to hear from you. It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much. Staff were super nice!
Stayed 1 night in Aug 2023
Response from Richmond Hotel on 24 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing location!
We had an amazing stay. The room was clean and the beds were so comfy! The location was perfect, only a 5-10 minute walk from the main train station and Tivoli gardens! Would definitely recommend!
Stayed 3 nights in Aug 2023
Response from Richmond Hotel on 17 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

10/10 Excellent

Scott, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2023
Response from Richmond Hotel on 15 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

8/10 Good

Thomas George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our needs - we were in Copenhagen for a short stop-over, and it was central, walkable to areas of interest, and conveniently close to public transport. Staff were very helpful as well.
Stayed 1 night in Jul 2023
Response from Richmond Hotel on 15 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

4/10 Poor

Ragnar Karl

Business traveller
Disliked: Staff & service
Stayed 5 nights in Jul 2023
Response from Richmond Hotel on 24 Aug 2023
Dear Guest,Thank you for taking the time to write us a review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are sorry to hear that you did not enjoy your stay. If you would like to elaborate on your experience, we are always happy to learn what we can do better, so we can improve the quality of our service.It would be a pleasure to welcome you back to our hotel in the future.With much appreciation,Richmond Hotel

10/10 Excellent

Abrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice, helpful, responsive front desk staff, easy check-in, and clean & comfortable room. Will definitely look out for ProfilHotels Richmond for our future travel plans.
Stayed 3 nights in Jul 2023
Response from Richmond Hotel on 15 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

8/10 Good

William

Stayed 3 nights in Jul 2023
Response from Richmond Hotel on 15 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel

6/10 Okay

Linh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Richmond Hotel on 29 Aug 2023
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.If you like to elaborate on your stay with us we would be more than happy to hear from you. It would be such a pleasure to welcome you back at our hotel in the future.With much appreciation, Richmond Hotel