Hotel Pantai di Cooperstown - Tasik Otsego

"I thoroughly enjoyed my stay at The Landing Hotel. Check-in was very easy, we were helped by Averii. She patiently answered all my questions, and was very helpful, she even gave me a warm chocolate chip cookie; which I love cuz I'm a BIG BACK. There was plenty of free parking, the hotel also offers VIP parking for $20, which lets you park directly across from the lobby. But TBH, I was fine with the free parking, it was a short walk to the lobby. The casino is attached to the hotel, but you...

"Property a bit run down. No amenities. Front desk staff was nice. Acceptable but was disappointing."

"Good"

"Parking on the street was easy. The property is old and historic that is going through an upgrade. The room was large and comfortable, but not “homey” as there was no artwork on the "

"Kids loved the pool and breakfast!"

"The room smelled like a very old ashtray. Not overpowering, but noticeable. The bathroom was small, but functional. One problem was the shower. The shower door would mot stay closed, the handle was in a spot that required you to fully be in the shower to turn the water on, and there was a metal tray on the shower floor that sounded like rain on a tin roof. Which was loud enough to wake my husband and keep him from falling back to sleep. Even with the bathroom door pulled closed. "

"Wonderful Place. Close to skiing. Very responsive. "

"The room was quite spacious and a perfect size for two people. However, the customer service was a bit of a letdown. We were in town for a wedding and found that the ironing board in our room was broken; despite calling and requesting a replacement, no one ever followed up. I also noticed that the staff seemed frequently distracted by their cellphones. Even when returning late at night, the front desk attendant didn't acknowledge us, which felt a bit off from a safety perspective. While the...