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Reviews of Cooma Country Club Motor Inn

2.5 out of 5
Cooma Country Club Motor Inn
237 Sharp Street, Cooma, NSW

Reviews

6.8
Rating 10 - Excellent. 35 out of 209 reviews" "
Rating 8 - Good. 70 out of 209 reviews" "
Rating 6 - Okay. 63 out of 209 reviews" "
Rating 4 - Poor. 31 out of 209 reviews" "
Rating 2 - Terrible. 10 out of 209 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very quiet with friendly staff. lots of off-street parking NO WIFI Room clean but very dated and compact. Outside building and grounds very rundown. Weeds everywhere. Outside furniture very dirty. Gardener and handyman needed
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean accommodation at a budget price, Convenient location and nicely heated on a cold winter night.
Stayed 1 night in Aug 2019
Response from Elizabeth on 19 Aug 2019
Thank you for choosing our Motel Stuart, and for taking the time to write a review. Our motel offers basic standard accommodation at budget price. It's great to hear that you enjoyed your stay and we look forward to having you again.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional, didn’t have our reservation due to overbooking. The reception decor is in much need of updating, never saw the rooms.
Stayed 1 night in Aug 2019
Response from Receptionist on 12 Aug 2019
Some guests can become very impatient, and due to technical issues as outlines in our previous response the problem came from the site which you made your booking through, unlike making it in person errors are likely to occur.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Receptionist on 12 Aug 2019
Thanks we appreciated your time to provide us with your feedback and hope that you come back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room clean but old. Express checkout for snow trips would be helpful.
Stayed 2 nights in Jul 2019
Response from Receptionist on 30 Jul 2019
We appreciate some feedback we'll try and improve for next time, sometimes our guests don't read signage placed in the rooms which creates an easier get away at the checkout.

8/10 Good

Verified traveller

Liked: Cleanliness
Perfect for our overnight stay. Cozy and warm. Ver quiet eventhough it is on the highway
Stayed 1 night in Jul 2019
Response from Receptionist on 28 Jul 2019
We appreciate your review and considering to stay with us. May you have a safe trip and love to have you stay again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
It was quite at night, room was clean. Entrance to motel could do with a revamp big pot holes in driveway
Stayed 1 night in Apr 2019
Response from Receptionist on 15 Apr 2019
Yes we are aware of them and have a responsibility to fill these. Thank you for choosing to stay with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn't clean . no TV stations. Shower very poor Won't be staying there again
Stayed 1 night in Mar 2019
Response from receptionist on 10 May 2019
Please remove this from my partner central I have not response to this review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Receptionist on 2 Apr 2019
We appreciate positive feedback, being such a competitive industry changes are always taking place. Thank you very much for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Receptionist on 2 Apr 2019
Thank you very much for your rating we appreciate it. Thanks for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Receptionist on 30 Jan 2019
Thanks we appreciate your review and take extra care in what we do to meet customer satisfaction.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good comfy bed and clean room at the right price. Only issues I found was the tiny old school tv with set top box and the lack of lighting out side of a night time. If the tv’s were upgraded and the lights turned on outside this would be a great stay. Overall still very happy with my stay
Stayed 3 nights in Nov 2018
Response from Receptionist on 3 Dec 2018
Thanks for taking the time to provide us with this feedback, we are working on making improvements over the near future.

6/10 Okay

McLindell

Liked: Cleanliness
Disliked: Property conditions & facilities
Very basic facilities and could do with some updating in decor but fine for just an overnight stay.
Stayed 2 nights in Oct 2018
Response from Receptionist on 9 Oct 2018
Thanks we appreciate your time to provide us with your review and wish you safe journey to where ever you are travelling, hope that you stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Receptionist on 16 Sept 2018
Thank you for giving us your feedback it's appreciated very much and hope your time in Cooma has been an enjoyable experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice motel, friendly staff. Only problem was that Cooma had -6 the night before and it took a long time for room to warm up.
Stayed 2 nights in Aug 2018
Response from Receptionist on 31 Aug 2018
It was very cold in Cooma this morning we couldn't even get warm. We hope you enjoy your time in the snow if that's what brought you here. Thank you for taking the time to provide us feedback.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and pleasant
It was really good
Stayed 1 night in Aug 2018
Response from Receptionist on 14 Aug 2018
Thank you Katrina for staying with us we hope you enjoyed your time at the snow. All the best for the rest of the year.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Doing renovations. Very very cold. Heater worked. Electric blankets did not and water pressure in shower very poor.
Stayed 1 night in Jul 2018
Response from Lis on 14 Jul 2018
our website shows we are working on the site and the hot water is fine you just need to let it run for a minute or two, and it comes through very hot. If you tell me your room number that would be of a great help for the next guest. Thank you for giving us your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bates Motel
Motel is a construction site, rooms are in poor condition and the general state of the place is run down.
Stayed 1 night in Jan 2018
Response from Lis on 29 Jan 2018
Thanks, we are genuinely trying to improve the state of the place and hope you have safe travels all year round.

10/10 Excellent

stace, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and warm
Really warm. Comfy beds elect blanket was awesome. Affordable for family comfort. We were happy all round.
Stayed 1 night in Sep 2017
Response from Receptionist on 3 Nov 2017
We appreciate your feedback and apologise for the long response time due to having time off. Thank you for deciding to stay with us and a very glad that your stay was a comfortable one.

6/10 Okay

Blackie, NSW

Liked: Cleanliness
Disliked: Room comfort
A room for the night
When we arrived at 6pm, the room was freezing cold. It took awhile to warm up and we had to use a towel to stop the cold air coming in from the outside door and shut the bathroom door. Unfortunately we could not work out how to stop the air con running on full air flow. This was quite noisy all night. In the double bed, only one of the electric blankets worked. The kids beds did not have electric blankets, so it would be worth opening up the bedding before sleeping so it could warm up once the room is warm. It was basic and clean and would be better during late spring or early autumn when there are less extremes of temperature and you didn't have to rely on the air con.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Over night stop
Very basic and cheap, perfect for an over night stop
Stayed 1 night in Aug 2017

8/10 Good

Henri, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a stopover on our way to the snow.
We were looking for a place between Canberra and Jindabyne and this suited us just fine. Not much in luxury but nice if you're looking for a bed to sleep on. Owners were friendly - you could even use this as a base to skiing
Stayed 1 night in Aug 2017

8/10 Good

Emily, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but comfortable. Off the main road and relatively quiet. Staff very friendly and helpful. Perfect for passing through to Snowy Mountains!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay for winter snow trip. the room has good heating and warm showers
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great electric blanket! Couldn't have survived without it.
Stayed 1 night in Jun 2017

6/10 Okay

Kim, Sydney

Reasonable hotel which provides adequate value for
Was a bit disappointed that the sign at the front was not lit up when we arrived at 7pm. Made it hard to see where the hotel was located.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great simple motel with added comforts
My partner and I have gone to the snowfields 5 trips this year staying at different "cheap" motels, and CCC Motor Inn was definitely at the top of the list. Yes, its simple but it is a motel after all and during peak snow season, sometimes you just need a clean shower and a place to sleep. But CCC Motor Inn had great service, location was perfect, ample parking, and peaceful considering its off the main highway. In the room we were provided with plenty of towels and blankets which is always fantastic, but the added electric blankets for all 5 beds was unbelievable and made a huge difference!

4/10 Poor

Adam , Newcastle NSW

Disliked: Staff & service, property conditions & facilities, room comfort
Old hotel poor quality
Room too small for 4 people , they only left two cups and one tea spoon , the cups were at least 40 years old , the beds are the worst I have ever seeped on in a hotel , I dint know what the staff member looks like She had a hood on the whole time I spoke to her , very poor experience

6/10 Okay

Satisfied, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
NO WIFI. Far from the Snow Area / ACtivity
It's great hotel in a quiet little town. TV is PC monitor. No WIFI inside the room. Heater doesn't really warm up the room. There's a bed warmer though. Near to the resto and central. There's a nice Thai restaurant nearby. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Short stop-over on way to snow
The hotel room was old and cold. But the heating, blankets and electric blankets made the room cosy. Good value for money.

8/10 Good

Alex, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cheap motel
Stayed here with my daughter for a weekend skiing Thredbo, when all closer accommodation was taken or $500 per night. The motel is in a great spot for the trip down, but expect at least 90 minutes to get to Thredbo and 70 minutes to get back. The Jindabyne traffic jam starts before 7.30am. Cooma has cheaper eating options than Jindabyne and Thredbo. The motel is dated, but solid and warm with everything we wanted, except cooking facilities. Reception was a little hard to find, but the they made late check-in and early check-out very easy. If the snow is good, we may do this again this season.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel staff were nice and help when needed.......

6/10 Okay

cooma budget a, j

Liked: Cleanliness, staff & service, room comfort
Close to the snow fields
Cheap room, basic facilities, room was dated but clean, friendly staff. Ideal for a one night stop-over when heading to the snow.

6/10 Okay

Verified traveller

Liked: Staff & service
Great price but dont expect much
Shower water pressue was low. Other than that, not bad.

8/10 Good

lyn , old bar

Liked: Cleanliness, room comfort
Clean comfy and warm
Great overnight stay on the way to the snow, glad we have booked it for the way home also

6/10 Okay

Andy, Sydney

Liked: Cleanliness, staff & service, room comfort
Convenient location
The facilities isn't most complete (ie. no hair dryer, iron, meals. etc), but for a motel at this price I should not ask for more. Staff are friendly and rooms are comfortable. Would recommend if you aren't picky.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
On the way to the snow
The room was conveniently located on the way to the snow, we could arrive late and check out early, no problem

8/10 Good

hilton

Liked: Cleanliness, staff & service
Nice budget motel
Very clean conveniently located, friendly staff, excellent for the price, would definitely stay again,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy. Had warm electric blankets to keep us from cold. We werent expecting this level of comfort in a room booked a day before our trip.

10/10 Excellent

Joe, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location and amazing staff.
I have stayed at Cooma Country Club Motor Inn a number of times over the years. The location is great, the staff are very friendly. Rooms are priced well too. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was basic but cheap I would stay there again and recommend others to stay as well

8/10 Good

Young Couple, Sydney

Liked: Cleanliness, staff & service
Very homely and welcoming
Really nice welcome from staff, beautiful setting, far enough from main road for barely any noise. Only issue I had was the bed was extremely firm. It was fine for one night and for less than $100 for the night I can't complain but I wouldn't have liked it if I were frail or injured.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, just travelling through
Just needed an overnight stop on the way through to Sydney

10/10 Excellent

Matt, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet for a motor inn.
Check in and checkout was quick and simple. The room met expectations and the manager was very helpful. There was one problem with a new appliance that was faulty but he was able to find a perfect solution straight away. Ps. Wotif might like to add another letter to their word 'cleaniness'.

6/10 Okay

Jane, Sydney

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great as a cheap option but very cold rooms
Check in and check out was easy. However the manner of the staff was very short and abrupt in contrast to other motels we have stayed in where they have been welcoming and friendly. When I alerted someone about problems with the power point in the room as we left, she looked annoyed that I was about to approach her. The decor is extremely dated but it was very clean. Unfortunately the little fan heater just didn't warm the rooms enough especially with such thin blankets. Fortunately the electric blankets were adequate overnight. I think the owner makes cost cuts where it matters and this shows. Not a good sign when you see stolen shopping trolleys used as cleaning trolleys.