Hotel Keluarga di Concord

"The location is good. The staff that I dealt with was helpful, pleasant and friendly. The one issue was at checkout. There was no one at the front desk but I could hear someone in the back (of the desk area that is not visible to guests). After waiting a couple of minutes, I shouted back, “Is anyone working the front desk?” The talk in the back continued. The line got longer waiting for service. I repeated my question, loud enough to be heard two more times. I left furious over the incident....

"clean room, good food, easy parking! Why charge vechicle services fee of $3.95?"

"Over all was a decent stay could I nit pick things also yes. Overall would book again. I would say it's a little pricey but I'm sure if you're frequently traveling and using rewards it would be worth it."

"Very clean and comfortable. The staff was cordial. I would highly recommend staying here. The only negative was that the breakfast buffet was overpriced for powdered eggs, etc. Go out for breakfast."

"Great stay for a soccer tournament weekend! The hotel was excellent overall. My teenage son absolutely loved the **pool and gym**, which was a huge bonus after long days at the fields. The room itself was amazing — very clean, comfortable, and the **bathroom stood out as especially spacious and spotless**, which we really appreciated. The **lounge/common area near the parking garage** was also a fun and relaxing spot to hang out between games and downtime. Staff was friendly, and the property...

"Good customer service. Good parking"

"The room was immaculate. Staff was wonderful and helpful. Breakfast could have been warmer but tasted good . The coffee was excellent! Great experience."

"I was impressed with the attention to detail."