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Reviews of CityRest Fort - Hostel

2 out of 5
CityRest Fort - Hostel
46 Hospital Street, Colombo 01, Colombo

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 100 reviews" "
Rating 8 - Good. 47 out of 100 reviews" "
Rating 6 - Okay. 30 out of 100 reviews" "
Rating 4 - Poor. 6 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Hannah Catherine

Disliked: Amenities, property conditions & facilities
The hostel is in a great location, close to the train station and lots of great places to eat nearby. But that's the only strong point. Everything else is average at best. The place needs renovation, WiFi doesn't work, cleaning in the shared bathrooms could be improved. But the location is great. So if you are looking for 1 night near the station - this would do.
Stayed 1 night in Mar 2024

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Amenities
The uniqueness was the hotel location and the hotel had absolutely wonderful beds (mattresses.) However, it does not rate as a "4 star, in no way... The top rating would be a '1' star maximum.. I have traveled the globe worldwide (to 113 countries) so I do know what I'm talking about! Also, the hotel owner had cameras everywhere, almost like spying on the guests, which was most unpleasant, but the hotel staff, they were wonderful...
Stayed 10 nights in Jan 2023

8/10 Good

Kyohei

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ok!
Location is good, near the main train station and bus terminal but tuk tuk driver said far and ask for 300Rs. Dorm room is relatively small for 4 persons with luggages. Have enough toilets and shower cubicles. Have a rooftop but nothing to see. Free breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

JAEGEUN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-quality service
The location is great if you want to be near Fort railway station. It is within walking distance to the beach as well. The service at check-in and check-out was excellent. They were friendly, helpful, and quick. We had to check-out in the morning before breakfast was served, and the desk clerk had even arranged for box breakfasts to be ready for us. We have a 3 year old, so not having to worry about finding food that early in the morning was quite helpful. The only minor issue was that the bathroom looked a little past its prime. The shelf in the shower was rusty and it looked like the toilet had been repaired without properly cleaning up the adhesive.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
professionally run
great location, close to bus or train station, walking distance or take a tuk tuk for 150, no more. staff is great and very helpful. lots of staff, even on every floor. not sure what people complain about the breakfast for?? probably one of the best breakfasts I'd had in any hostel, anywheres. wifi is very good, beds are comfy, AC works well, and towel included. It said locks were available for the locker but I had my own, so I'm not sure if you had to rent it or not. Only had hot water 2 out of 4 times, yet people had hot water the same day, so I guess it was luck of the draw. No windows in the rooms, which I prefer because it stops the traffic noise, and light from coming in. One guy was smoking in the room when I checked in so I'm not sure if this is allowed, or he was sneaking it

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Airco was broke, so we moved rooms, but then there the airco also broke down. In addition there was a girl in our room that seemed to live there. It was all a bit weird. But location is good, and the staff is really nice.

4/10 Poor

Pauline

Liked: Room comfort
Disliked: Property conditions & facilities
The room smelt musty. It was good that there was lockers in the room. A weird stain was on the wall next to the air con. Only one female shower. And not super clean. It's fine I you only need to spend one night. The driver collected us from the airport which was a gread and even stopped at the train station for us. The check in was great and we were well greeted.

10/10 Excellent

n, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent location, rooms very clean, staff are really friendly, safe, breakfast included as added bonus. Great value

6/10 Okay

philippe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap hotel... good location
This hotel is cheap.. so everything is below average basicly. The bed is not very confortable, the shower is dirty, the towel they give you is old and cheap. The bathroom are also dirty. Go there for 1 night but I cancelled my others nights.

8/10 Good

liz

Liked: Cleanliness, staff & service, room comfort
Good overnight stay
Good overnight stop. Good location. Pretty much as advertised.

10/10 Excellent

MAN WAI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff good location
I stayed only one night in the dorm. Room was very comfortable. A/C & WIGI were very strong. Reception staff was very informative and nice. just a minute walk to Dutch hospital and about 10 mins walk to Fort Rail Station.

8/10 Good

HISASHI, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located center of the city
Very clean for the shower room and toilet. Although the bed size is small for each, it is very clean as well. The staff is taking care the shower room until midnight, so he is also the good security parson for shared space. The hotel is located near the bus stops, so it's very easy to go to the other places in Sri Lanka. Free Wi-Fi is provided. 

8/10 Good

Bianca, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop over
I was only here about 7 hours- the customer service was great, breakfast was nice, clean room- what more could you ask for when you hve a stop over. The train station is close which is an added bonus!

8/10 Good

Michael, Amarillo, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Very friendly and helpful staff. WiFi was decent and breakfast was decent. I enjoyed my stay.

6/10 Okay

Blondie

Liked: Cleanliness, staff & service, room comfort
cheap option for central colombo
short stay as it was close to train station. staff helpful.

6/10 Okay

Jonas, Pune

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good but could be better!
In total I'm satisfied about the quality even if the stay is relatively pricey. But there is also one no go! 1. Everyone should know, there are no windows in dorms! In the corridor you will face a bit stinky air because no one is going to open a window. That's not an huge issue but guest should be aware. 2. The the most ridiculous thing is that you only can buy bottled water for ~150 LKR! That's simply naughty and absolutely not supportable! No stay in Sri Lanka seems to have a water purifier or at least a water refill to prevent plastic bottles. From that point of view India seems to be more developed then Sri Lanka. Btw water refill in India costs ~20 LKR per litre and a bottle of water in Sri Lanka costs normally around 60-80 LKR. However, that feels like robbing and I'm really disappointed about that. On top the page tried to excuse it with the high costs in the neighbour hotel "Hilton" (piece is 500 LKR). I don't think this is comparable ;-)

8/10 Good

Neela, Hyderabad, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel to stay in colombo, if you want to be near Galle face or near to beach. Amenities are good. When you check in ask for the blanket, Towel, and bathing soap. If you can avoid, then better to buy mineral water bottle outside as its costly there, 150 rupees. Outside its 60. There is no lift, if its a problem to stay in the third floor, ask for lower floors.

6/10 Okay

Beau, Singapore

Liked: Cleanliness
Disliked: Staff & service
A very average stay. You get what you pay for...
Great, central location close to Colombo Fort train station and room was clean. Very disorganised check in process and the new General Manager was more concerned with telling everyone he was the general manager than actually serving guests and solving problems. Bathrooms need more attention - no hook or place to hang towel in 2 of the 3 cubicles and all the soap dispensers were empty. No working key for the door so had to leave door ajar to go to the bathroom or common area. Had to ask for sheets and towel.

8/10 Good

S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option in Fort
Decent hostel in a great location near the main train station and Galle Face Green at a reasonable price. Staff were extremely helpful, even assisted with booking a train for us (not easy during peak season in Sri Lanka).

8/10 Good

CHUNG, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hostel
Stayed for 3 nights in one of the 2nd floor dorm rooms. The whole hotel and dorm rooms are very clean by hostel standards. Despite a lack of windows, the dorm rooms don't suffer from the usual damp smells, due to having both a fan and A/C. The bed clean, comfortable and there was a locker to keep my stuff. The bathroom and toilets are also cleaned regularly. While it's possible to order lunch/dinner at the hostel, I'd have to say that it was the one disappointment of the stay. The fish finger with fries was just awful, with the former having the texture of mashed potatoes and only a vaguely fishy taste. The included breakfast was well above average hostel fair. Mostly cereals, tea, coffee, sausages, eggs, rice and fresh fruits and juices. Location wise, it's hard to beat as it's right next to some upscale shopping and dining places and also very central for the sights around the city. Satisfied overall, it's a high price for a hostel. However, you do get clean rooms and bathrooms, good breakfast and friendly staff.

8/10 Good

Alexander, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very good overall. High standard of facilities for a backpacker/couple in Colombo which can be hard for the value sometimes

8/10 Good

David, usa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Dorm Style
Best location you can get and probably the lowest price. It's half a block from the Dutch Hospital Shopping and Restaurant area. For tourists, there isn't really anything in Colombo of interest besides this area plus the adjacent Fort colonial buildings. Rooms have no windows so they are quiet and dark for sleeping but you don't want to be there during the daytime. My bed was a bottom bunk and was saggy in the middle so I think it negatively affected my sleep. Wifi worked well and the breakfast area was air conditioned during the day so you can watch tv or work on your computer. The whole place was clean. Dorm style offers the usual trade off of opportumities to get tips from other travelers but of course less privacy and comfort.

10/10 Excellent

Amrit, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option!
Great hostel, stayed in the female only dorm, excellent clean standard and great value for money.

8/10 Good

Christopher, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown choice
This is a good hostel in the center of Colombo. Easy walking distance to the historical buildings, Galle Face Green, train station, market area. Good air conditioning and good shared bathrooms. Generous breakfast buffet. Decent common areas. Left luggage room. Nice rooftop patio. Good location. I stayed here for a few days and found it to be a good downtown hostel. No outside food or drink is allowed, and there are other less expensive hostels Colombo but overall good value.

10/10 Excellent

Dean, Phoenix, Arizona USA / Bangalore, Karnataka, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT FOR INTERNATIONAL TRAVELERS
Four night stay in a perfect location. Very friendly helpful staff. It is said that it is not possible for a business to satisfy the three most important aspects of customer satisfaction - product, service, price -, but City Rest Fort has put it all together.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
I liked this place and came back ! Easy to find close to station and it's clean. Lockers in dorms for secure

8/10 Good

Michael, Plymouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel for a short stay!
I arrived very early due to an early flight, staff brought me cold towel and a drink, gave me wi-fi password. They let me check in early, which was very much appreciated. The room was very tidy, comfy enough bed, clean sheets and towel. Nice size locker for valuables, air con was good and even a plug and lamp per bunk. In a good location, 5 min walk to the harbour, which was surprisingly nice at sunset. Plenty of places to eat nearby and the train station is very close, so a big bonus! Only reason I didn't give it 5 is because of a lack of atmosphere, but that can be down to the guests. But thanks again to the staff, you really did make me feel very welcome!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find near train station and pettah market!
Loved the stay here and met fellow travelers. The staff was super friendly but could use some help giving tourists suggestions on traveling throughout Sri lanka since Colombo is a main hub for backpackers. Little things like knowing the current train time tables help travelers out so much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Jean-Pierre, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, great staff.
Truly enjoyed the stay. Close to the Market, train station, bus station, the sea and the staff was in every way helpful. Better service than we expected. Would return definitely. Remember that this is a hostel but a good one.

8/10 Good

Matina, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and conveniently close to the bus station!!
The hotel staff were very helpful in anwering all my enquiries and the rooms, bathroom and hotel was very clean and comfortable. If you like market shopping, Pettah markets is 10 minutes walk, is huge and a bargain hunters dream. A good place to stay for one or 2 nights :)

8/10 Good

Robert, Oxford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in really handy, very central hotel
Stay was just what was needed. Very central location next to Dutch Fort with good cafés & restaurants. Also v. handy for Colombo Fort station. Staff v.welcoming & accomodating.

10/10 Excellent

I, Cajal, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick stop off
Our flight into Colombo arrived at near-midnight so we booked into the CityRest Fort just to lay our heads. It's not very easy to find - the airport taxi driver asked local tuk-tuk drivers and even they didn't know, but the receptionist at the hotel answered the phone straight away and guided the taxi driver, it's essentially next to the Hilton. It's a hostel-type place and we booked into a private room rather than dorms (we were a male and female pair of friends and didn't really want to be split up). It's very clean, got all the things you'd need of a hostel, and breakfast was good - plenty of coffee, cereal and fruit juice. Overall, it was exactly what we needed - why waste money on an expensive place if you're only staying for max 12 hours? The next day we were taking the train to Kandy and the station was very nearby. The hotel had a left-luggage room (free). Definitely would stay again, even for a slightly longer stop.

2/10 Terrible

YUMI

Stayed 2 nights in Mar 2024

6/10 Okay

Rita

Liked: Cleanliness, property conditions & facilities, room comfort
Ihan ok hintaansa nähden
Breakfast was included in to the price, but the kitchen was under reparation. They gave me 300 rupia as discount. Room was clean and tidy, fan good, walls very thin, excellent location if you travel by bus or train.
Stayed 1 night in Jan 2024

6/10 Okay

Kensuke

Stayed 2 nights in Dec 2023

8/10 Good

KYUNGSOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from GM on 7 Mar 2019
Thank you for your valued feedback!

6/10 Okay

Verified traveller

普通なホテルでしたよ。 周りに数軒の店もあったし、困ることはないかと思います。 共同部屋だったので、こんなもんですね。
Stayed 1 night in Jan 2019
Response from GM on 7 Mar 2019
Thank you for your valued feedback!

8/10 Good

CHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で過ごしやすい。
wifi環境もよく、清潔な部屋で過ごせて良かったです。少し場所が分かりにくいのでトゥクトゥクのおじさんも迷っていました。
Stayed 1 night in Dec 2018

10/10 Excellent

P, Tokyo, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, good service and clean
I stayed CityRest Fort only 6 hours to take a shower and short nap for catching a mid-night flight. I booked a bed in Shared 4 Beds Dormitory. I checked in at the front desk and went into the room... I noticed there was nobody in the room! The man at the front desk was nothing to tell me but he arranged a sort of private room for me! I was able to relax and rest very well. Thank you so, so much for your angement. I'll definitely come back to CityRest Fort when I come to Colombo next time.
Stayed 1 night in Jul 2017

6/10 Okay

Saoufe12, Paris

Disliked: Staff & service, property conditions & facilities
bon rapport qualité prix pour une nuit
Hôtel bien placé, proche de la gare, idéal pour une rapide escale entre l'aéroport et le train pour partir explorer le sri lanka !

8/10 Good

Surya, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から徒歩圏内の清潔なドミトリ
コロンボフォート駅から徒歩圏内にあり、清潔な男女別ドミトリでこの値段はありがたい。飲食店も最寄にあり、たいへん便利です。泊まったのは2階建てベッドが2つあるドミトリで、下の方が便利という人も多いと思いますが、上り下りに支障のない人であれば、上でも快適でした。エアコンや天井扇の強度については、同室の人と話し合ってください。効きすぎると風邪を引きます。バス・トイレも清潔で使い勝手がよかったです。

6/10 Okay

Markus

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel bien situé et staff accueillant mais chambre sans fenêtre avec une mauvaise odeur, chambre au 1er étage entre la cusine et la salle à manger donc bruyante. Salle de bain commune sale. Bref si vous y allez, demandez à ne pas avoir de chambre au 1er etage!

8/10 Good

Riku

Liked: Cleanliness, staff & service
Average hotel
Nice small hotel, excellent taxi-service to airport, well priced.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
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