1 bedroom, hypo-allergenic bedding, Select Comfort beds, desk

Reviews of NunoHotel Köln City

NunoHotel Köln City
Barbarossaplatz 4, Cologne, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 231 reviews" "
Rating 8 - Good. 99 out of 231 reviews" "
Rating 6 - Okay. 27 out of 231 reviews" "
Rating 4 - Poor. 13 out of 231 reviews" "
Rating 2 - Terrible. 10 out of 231 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Nuno Hotel on 28 Feb 2024
Herzlichen Dank für 10 von 10 Sternen, lieber Gast!Wir freuen uns sehr, dass Sie rundum zufrieden bei uns waren!Es grüßt aus Kölndas Nuno Hotel Team

2/10 Terrible

Murad

Stayed 1 night in Feb 2024
Response from Bogomil Peykov on 24 Feb 2024
Lieber Murad, Wir bedanken uns für die Bewertung und hoffen, dass Sie noch mit uns teilen können warum und was genau wir verbessern können! Wir stehen Ihnen 24/7 zur Verfügung! Beste Grüße Nuno Team

10/10 Excellent

pedram

Stayed 4 nights in Jan 2024
Response from Nuno Hotel on 14 Feb 2024
Dear guest,we're exited, you've had a great time at the Nuno Hotel!Sending kind regardsThe Nuno Hotel Team

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from NunoHotel Team on 28 Nov 2023
Lieber Gast,vielen Dank für das positive Feedback. Es freut uns sehr, dass du einen angenehmen Aufenthalt hattest bei uns.

10/10 Excellent

Colin

Stayed 1 night in Nov 2023
Response from NunoHotel Team on 28 Nov 2023
Lieber Gast,vielen Dank für das positive Feedback. Es freut uns sehr, dass du einen angenehmen Aufenthalt hattest bei uns.

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Bogomil Peykov on 27 Oct 2023
Vielen Dank für ihre nette Bewertung!

10/10 Excellent

Bernie, OCALA

Stayed 1 night in Oct 2023
Response from Nuno Hotel on 16 Nov 2023
Herzlichen Dank für Ihre tolle Bewertung!Liebe Grüße aus KölnDas Nuno Hotel Team

8/10 Good

Fieldman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed, for attending a bug convention.
Stayed 2 nights in Aug 2023
Response from Nuno Hotel on 11 Oct 2023
Thank you! We're happy, you had a pleasent time in Cologne!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Nuno Hotel on 11 Oct 2023
Thank you so much! With kind regardsThe Nuno Hotel Team

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service, room, and breakfast were very good. Ms. Gunther was fantastic and a valuable asset to the organization. My only complaint was the temperature in the rooms. There was no central air and i just assumed this when booking. Europe benefits a lot from U.S. tourists. They need to do something about this for higher temperatures.
Stayed 2 nights in Sep 2023
Response from Nuno Hotel on 11 Oct 2023
Dear guest,thank you a lot for your very kind and honest review!The collegue, you mentioned, is our core of management and in the team for 10 years. :)Our staff is happy to recommend you rooms with airconditioning for your next stay.With kind regardsThe Nuno Hotel

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, perfectly functional room
Fun and funky hotel, very friendly reception and breakfast staff. The room (medium) was on the small side for 2 but perfectly functional, and thankfully had a ceiling fan which was a saving grace for a warm night. The hotel is on a main street which was a bit noisy, but the window shut out most of the din (aided by the white noise of the fan). Elevator is small, 2 of us barely fit with bags. My only complaint was the price but it was a high demand weekend so all hotels had high rates. I would stay here again.
Stayed 1 night in Aug 2023
Response from NunoHotel Team on 12 Sept 2023
Dear guest,we are more than happy that you had an amazing stay in our hotel! Thanks for your feedback - we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from NunoHotel Team on 12 Sept 2023
Lieber Gast,vielen Dank für dein tolles Feedback. Es freut uns sehr, dass du einen angenehmen Aufenthalt bei uns hattest und wir würden uns freuen, wenn wir dich wieder bei uns begrüßen dürfen.

10/10 Excellent

yoav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nuno Hotel on 21 Jun 2023
Wow, wir freuen uns sehr, dass Sie rundum zufrieden waren und Sie einen schönen Aufenthalt bei uns hatten!Vielen lieben Dank für Ihre persönliche Rezension, lieber Gast!Herzliche Grüße aus KölnDas NunoHotel Team

8/10 Good

Clinarete

Liked: Staff & service
Maybe they should clean the rooms and change the Sheets everyday
Stayed 5 nights in May 2023
Response from NunoHotel on 10 Jun 2023
Dear Clinarete,thank you for taking the time to rate your stay at our hotel.We decided to clean the rooms every second day during multi-day stays because of environmental reasons.

2/10 Terrible

Vanessa

Stayed 4 nights in May 2023
Response from NunoHotel on 10 Jun 2023
Liebe Vanessa,schade, dass dein Aufenthalt nicht zufriedenstellend war. Beim Check-In betonen wir stets, dass Gäste sich mit Wünschen und Kritik an uns wenden können. Gemeinsam hätten wir bestimmt eine Lösung finden können.

10/10 Excellent

Johannes

Stayed 1 night in May 2023
Response from NunoHotel Team on 26 May 2023
vielen Dank für die tolle Bewertung :D freut uns 3

10/10 Excellent

Thomas

Stayed 2 nights in May 2023
Response from NunoHotel on 18 May 2023
Lieber Thomas,vielen Dank für die sehr gute Bewertung! Wir freuen uns, dass Du eine schöne Zeit bei uns hattest.Auf hoffentlich baldDas NunoHotel Team

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finger weg !!!!
Hatte ein Zimmer im Keller mit Milchglas zur Hauptstraße, wo nachts Betrunkene einem gegen das Fenster pinkeln. Extrem laut. Der Boden auf dem das Bett stand war so schräg dass man nach und nach aus dem Bett rutscht. Es wurden in 2 Tage weder Bett gemacht noch Handtücher gewechselt. 18€ für einen Parkplatz. Eines der SCHLECHTESTEN Hotels in dem ich je war
Stayed 2 nights in Apr 2023
Response from NunoHotel Team on 27 Apr 2023
Lieber Gast,bei der Anreise wurde Ihnen mitgeteilt, dass die Zimmer nur alle 2 Tage aufgrund der Liebe zur Umwelt gereinigt werden. Sie haben bei der Anreise nicht gesagt, dass Sie dies nicht wünschen noch haben Sie während des Aufenthalts sich geäußert, dass Sie neue Handtücher benötigen. Zum dem Zimmer selbst, was nicht im Keller liegt, können wir uns für die unangenehme Situation nur entschuldigen. Jedoch verstehen wir nicht wieso Sie dies uns nicht mitgeteilt haben? Unsere oberste Priorität ist die Zufriedenheit unserer Gäste und wir können nur reagieren und Dinge verbessern wenn man uns dies mitteilt. Im Nachhinein können wir dies nicht mehr. Schade, dass Sie uns nicht die Chance gegeben haben Ihnen einen angenehmen Aufenthalt zu bescheren. Gerne hätten wir Ihnen ein anderes Zimmer gegeben.18 für einen Parkplatz in der Innenstadt ist ziemlich günstig wo Sie doch in anderen Parkhäusern tatsächlich 30,00 bezahlen müssen. Diesen Krritikpunkt können wir nicht nachvollziehen.

2/10 Terrible

emmanuelle

Disliked: Staff & service, property conditions & facilities
I got the wrong room and they could not do anything to give me my room. There was someone of the staff that was very rude to me and my friend (though there was also other nice staff). He stalked us in the basement, the door of my room has been unlocked. I felt very uncomfortable that night.

4/10 Poor

Mohammadali

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel entrance door is locked on Sunday evening and to open that you need a code which is given Sunday morning only and not before! Sweeping the floor and changing sheets are not included in room cleaning and it happens every 5 days of stay.
Stayed 4 nights in Oct 2022
Response from Hotel on Sunday night on 18 Oct 2022
Sorry to heat it. It means we are only Sunday night not at the reception. That has no inflence for you. We cleaning ( see Check in Information) every second day.

10/10 Excellent

Zachary

Stayed 1 night in Mar 2022

8/10 Good

Gagandeep Singh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
All fine
Stayed 1 night in Dec 2021

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean
Easy and quick check in with friendly staff. Small basic rooms but perfect for a quick overnight.
Stayed 1 night in Feb 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, well located hotel.
Small boutique hotel right on Barbarossaplatz in Cologne. Very convenient for public transportation. I had a car and appreciated their reasonable priced garage parking. Room and bathroom were small but adequate. Staff was very friendly. Breakfast was way better than I had expected.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff are very rude and no helpful at all. The air con in the room was broken and stuck on 25 degrees, it wouldn’t even turn off. There was also no bathroom door.
Stayed 1 night in Dec 2019

10/10 Excellent

Georgiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist very nice, great breakfast, kids corner with toys and stuff to do
Stayed 2 nights in Dec 2019
Response from Ibis Styles Köln City Team on 30 Dec 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Köln City Team

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ibis Styles Köln City Team on 29 Oct 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Köln City Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast with fresh food available. Hotel clean and comfortable. Wifi was good
Stayed 2 nights in Sep 2019
Response from Ibis Styles Köln City Team on 29 Oct 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Köln City Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and sleek. Will be better if have airpot in the room. Good.
Stayed 1 night in Sep 2019
Response from Ibis Styles Köln City Team on 23 Sept 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019
Response from Ibis Styles Köln City Team on 17 Sept 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice but there was some construction behind the hotel at the time and it was a bit noisy until about 10 in the evening. Other than that, no complaints.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ok location small shower - hard to get in/out noisy good breakfasr
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities
Location awesome, quite tight rooms
Quite a small room, but still in overall fine for price level. Breakfast was actually a bit surprise in a good way (assumed it will be only basic coffee, juice and some additions, but good variety of sandwiches, jougurth, pancake option etc).
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Cristina

Loved this quirky hotel in a busy city neighborhood! Good eats nearby, easy walk to city center and fun decor. Best of all breakfast included - key when traveling with kids. The room was clean and spacious. Typical city noise, as expected, so it was not quie, but no bother for us. If you don’t mind the noise and just want a fun place for a few days, this is a great hotel for a family.
Stayed 1 night in Sep 2018

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel.
Very nice family friendly hotel - only downside is there’s no A/C. Very clean and well kept.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisy area at night. Colling in room poor.
Hotel room was not ready for us but ready for a larger group who arrived at the same time. No information was given on breakfast at check in. The hotel seems to be in an noisy area.
Stayed 1 night in Jul 2018

4/10 Poor

Barry, Nottingham

Liked: Cleanliness
Small basic hotel
Sorry but the hotel had very small basic rooms. At about 2 am the occupiers of 2 or 3 other rooms on our floor returned singing and making loud noise. Our breakfast was quite reasonable . Outside,there were 4 different tram lines which to a light sleeper could be a problem.
Stayed 1 night in Jun 2018

8/10 Good

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality basic hotel with good transport link
Good quality basic hotel next to tram/underground stop to main central locations, meaning only 7 mins from main attractions. Hotel is slick and modern with its white and green decor, rooms good, staff great. Breakfast was wonderful and whilst the bar is not busy it's open most of the time to grab a refreshing drink. There are various toys and games for children in the bar/reception lounge - a good family hotel. The only down point was not having a kettle and tea making facilities in the room, but maybe we are too British... I would go back to this hotel again if visiting Cologne.
Stayed 2 nights in Apr 2018

2/10 Terrible

Iain

Disliked: Staff & service
Noisy construction
They had construction at the hotel that kept me awake from 7:45am. Would have booked a different hotel had I known. Very frustrating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern basic accommodation
Clean modern basic accommodation. Was just staying one night on a business trip. Wifi was good, room was clean and had the essentials required. Good shower and breakfast
Stayed 1 night in Feb 2018

10/10 Excellent

Ingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War wieder prima
Stayed 3 nights in Apr 2024
Response from NunoHotel Team on 20 May 2024
Danke für deine tolle Bewertung. Es freut uns, dass es dir wieder bei uns gefallen hat.

10/10 Excellent

Oussama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bogomil Peykov on 27 Apr 2024
Vielen Dank für die Top Bewertung! Beste Grüße aus Köln!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft ist sehr Zentral und gut überall zu Fuß erreichbar. Bahnhof nur 3 KM entfernt.
Stayed 2 nights in Feb 2024
Response from Bogomil Peykov - Nuno Team on 16 Feb 2024
Vielen Dank für Ihre nette Bewertung! Beste Grüße aus Barbarossaplatz!

8/10 Good

Florian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktisch für ein Karnevals-Wochenende.
Stayed 2 nights in Feb 2024
Response from Nuno Hotel on 14 Feb 2024
Lieber Gast,wir freuen uns, dass Sie den Kölner Karneval genossen haben und Sie sich bei uns wohlgefühlt haben.Herzliche Grüße aus KölnDas Nuno Hotel Team

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal und die Haltestelle für die Öffis direkt vor der Haustür
Stayed 2 nights in Nov 2023
Response from NunoHotel Team on 28 Nov 2023
Lieber Gast,vielen Dank für das positive Feedback. Es freut uns sehr, dass du einen angenehmen Aufenthalt hattest bei uns.

6/10 Okay

Anna

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Nuno Hotel on 16 Nov 2023
Lieber Gast,hätten Sie nähere Details zu Ihrem Aufenthalt bei uns? Für Wünsche und Anregungen sind wir stets offen.Herzliche GrüßeDas Nuno Hotel Team

6/10 Okay

Dietmar

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Nuno Hotel on 16 Nov 2023
Vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Hätten Sie nähere Details zu Ihrem Aufenthalt bei uns? Ihr Feedback ist uns wichtig!Herzliche GrüßeDas Nuno Hotel Team