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Reviews of Hotel Boutique Hacienda del Gobernador

3 out of 5
Hotel Boutique Hacienda del Gobernador
Calle Gildardo Gómez 128, Colima, COL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 129 reviews" "
Rating 8 - Good. 34 out of 129 reviews" "
Rating 6 - Okay. 9 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ramiro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful property with lots of history.
Stayed 2 nights in Feb 2024

2/10 Terrible

Linda

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, nice people, a bit weird
This place was comfortable, clean, charming, and the staff was friendly and attentive. However, you don't get a key to the front door, and have to knock or call anytime you want in (or out! The latter a real safety hazard). This is true day and night. Fairly weird and uncomfortable, in an otherwise nice place.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little gem in the center of Colima, beautiful, big and clean room, nice vintage decor and beautiful garden. It was quiet and safe, we walked at nigh to the main plaza and we felt safe and rally nice dining options. Great stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Elena, Arvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The perfect place to stay for a couple of days if you are looking for clean, safe, and comfortable accommodations. Our room was nicely decorated, clean, extra blanket and pillows, small fridge, full length mirror, enough outlets to charge devices, and a very comfortable bed. Bathroom has a nice shower and a separate vanity area. Area is safe to walk and quiet at night. Wish I had stayed longer to spend more time in their beautiful gardens. Highly recommend this property!
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is on OK, walkable distance from restaurants & parks.
Stayed 4 nights in Feb 2023

10/10 Excellent

Linda

Stayed 1 night in Feb 2023

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is my 2nd time at Hacienda del Sol. I was disappointed this time. The room is showing signs of aging, and there was no hot water for morning showers-very disapponting.
Stayed 1 night in Oct 2022

4/10 Poor

wayne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Hotel hacienda del Gobernador on 21 Apr 2022
Muchas gracias por su comentario, le invitamos a vivir la experiencia de cena romántica acompañado de su pareja en su próxima visita

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recibimos un exelente servicio de parte de las personas que trabajan en el hotel, es una exelente quietud y silencion y comodida y limpieza de sus habitaciones en el hotel, gracias por sus atenciones.
Stayed 1 night in Feb 2022
Response from Hotel hacienda del Gobernador on 21 Apr 2022
Agradecemos que disfrutara su estadía con nosotros. Estamos al servicio siempre.

4/10 Poor

curtis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pictures present a very different property than what was experienced. We were given on small bottle of water for two of us. There was a charge for additional bottles. There is nothing really close although the main square is within walking distance. The bed was fine but after my wife finally succumbed to a cold shower, i alerted the staff and they turned the hot water on. It lasted less than three minutes. There was one fellow on staff who was very pleasant and helpful. Too little too late.
Stayed 2 nights in Jan 2022

10/10 Excellent

Brenda, Orange Cove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to relax
Stayed 1 night in Jan 2022

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unique: the property itself, the bed was amazing and vintage. The room was extremely spacious
Stayed 2 nights in Jan 2022

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
What a gorgeous hotel. It was a really lovely historic stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from hotel on 25 Jul 2021
Gracias por tomarse el tiempo de evaluarnos, nos encantaría leer algún comentario....esperamos volver a verlo muy pronto!

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute location in Colima
A very nice stay with excellent service. Whatever questions we had, they were answered. A good location not far from the center. Good place to relax in the yard and backyard. Overall a very nice place to stay and clean.
Stayed 1 night in Apr 2021

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical Hotel with Charm
Lovely historical building in the central part of Colima. Staff very friendly and helpful. Fresh homemade breakfast made by Mario for 250 pesos for two people. Room was clean, shower was very refreshing. King size bed was comfy. The furniture was antique and beautiful. Will stay there again.
Stayed 2 nights in Feb 2021

10/10 Excellent

ARIEL, Santa Ana, CA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendliness of everyone at the hotel. the location, the peace and quiet.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Julie, Puerto Vallarta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the feeling of the Hacienda , Traditional and Mexican, quiet and beautiful, , my only concern was the upstair Bedroom(tapanko), the stairs were not safe for little kids , had my 6 year old daugther almost falling because of a gap that is located betwen the stairs and the floor
Stayed 1 night in Jun 2020

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
A lovely boutique hotel with large spacious rooms and great service.
Stayed 2 nights in Feb 2020
Response from Administracion on 21 Feb 2020
Thank you very much for staying at the hacienda del governor hotel, it is a pleasure to assist you

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from HACIENDA DEL GOBERNADOR on 30 Nov 2019
MUCHAS GRACIAS POR SU EVALUACIÓN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda very close to to Plaza Libertad. Peaceful and historic.
Stayed 4 nights in Nov 2019
Response from HACIENDA DEL GOBERNADOR on 16 Nov 2019
we're at your service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Hotel Hda. Del Gobernador on 21 Nov 2019
Gracias por su calificación, excelente dia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, very short walk to the central garden in the city. Enjoyed our stay and would stay again.
Stayed 1 night in Oct 2019
Response from Administración on 30 Oct 2019
Excellent, we appreciate your opinion and here we look forward to it, see you soon !!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the center of down & is an easy walk to the heart of Colima where you can enjoy the many eateries in the Portales. If you are arriving after 11pm you must call the hotel so they can open the main door to the hotel. This is a little inconvenient however it is a safety precaution they take.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and unique property. Great staff! Nos encantó el lugar, excellente servicio y los cuartos muy limpios.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from HACIENDA DEL GOBERNADOR on 27 Jul 2019
GRACIAS POR SU APRECIABLE OPINION

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to be near to historic downtown and everything else
Stayed 1 night in May 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 5 nights in Apr 2019

10/10 Excellent

Kimberly, California

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel boutique is beyond gorgeous. It holds so much Mexican history and that’s what makes it extremely unique. it was also a pleasure getting a tour by Alejandro,so kind. The staff maintain this hotel in great shape. Colima must stay hotel !
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and private. I would definitely stay there again. Loved it!
Stayed 1 night in Apr 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderland place of beauty
Beautiful place to stay nice area walking distance to parks old town would visit again
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel Boutique! It is very clean, very spacious and comfortable. I love it, I can't wait to go back. I recomend this Hotel.
Stayed 4 nights in Nov 2018
Response from ecommerce on 25 Feb 2019
Thank you so much for your comments, we hope to have the chance to welcome you again Best regards

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and most comfortable. Close to square, rest
Stayed 2 nights in Feb 2019
Response from ecommerce on 11 Feb 2019
Thank you so much for your comments, we are glad to know your stay with us fulfilled your expectations, hope to have the chance to welcome you once again at Colima Best regards

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a really nice room. Jose the manager was very nice and a pleasure to deal with. I would recommend table lamps in the room we had as it was hard to read at night with the wall lamps. Overall a great place to stay.
Stayed 1 night in Jan 2019
Response from eccommerce on 13 Jan 2019
Thank you so much for your commens, hope you had a pleasant stay at The Hacienda del Gobernador, we are getting ready with the lamps as well as the coffee makers in the room, Look forward to hear from you soon Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very quaint hotel although old our stay was very pleasant. The staff was great and the place was clean.
Stayed 1 night in Jan 2019
Response from ecommerce on 6 Jan 2019
Thank you so much for your comments, we will share it with personnel involved Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quite hotel perfectly located near the town center. Clean and comfortable with pretty grounds.
Stayed 17 nights in Dec 2018
Response from ecommerce on 3 Jan 2019
Thank you so much for your comments , we will share it with our staff and hope to have the chance to welcome you again in a near future Best regards

10/10 Excellent

IdL, San Antonio, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property as new with the touch of the Colonial Architecture, details in every corner that make this place special. The only thing was to ask the personal to open the parking lot every time we were using the car. But apart form that, great place and service.
Stayed 1 night in Dec 2018
Response from ecommerce on 26 Dec 2018
Thank you so much for your comments, hope to have the chance to welcome you again, look forward to hear from you soon Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful clean property. spacious rooms. Only downside is that there is no coffee maker in room. And the hotel doesn't offer any food services
Stayed 1 night in Nov 2018
Response from ecommerce on 26 Nov 2018
Thank you so much for your comments, we are glad to let you know that coffee makers will be ready in the rooms on a few days, as well as the restaurant service for breakfast and dinner, these services will be on not later than december 20th 2018, hope to have the chance of welcome you again . Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from ecommerce on 19 Oct 2018
We appreciate your comments, please feel free to let us know about you stay with us, We hope to have the chance of welcome you again Best regards

8/10 Good

ROMAN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from ecommerce on 11 Oct 2018
Agradecemos su visita, esperamos tener la oportunidad de darles nuevamente la bienvenida

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Colima often for business 2 to 6 nights a month. I have stayed at just about every business class hotel in Colima. There are many nice ones. But when I arrived here I knew I had found my new home. No they don't have a great restaurant. Not sure they serve food at all. But they always had my coffee ready and delivered to my door on request. The property is two blocks from the center of Colima where there are a variety of great restaurants and bars and strolling. The parking is very private the room is unique and beautiful. Quiet and secure with great internet and something you rarely find, a great hot shower with excellent pressure. The staff made this Gringo feel right at home.
Stayed 2 nights in Sep 2018
Response from comercial on 20 Sept 2018
Thank you so much for your comments, we will share your opinion to our staff, look forward to see you soon Best regards

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place with excellent service. Breakfast was very pleasant and the staff makes you feel at home
Response from HG on 30 Apr 2018
It is a pleasure to stay with us. We hope to have you back at home

4/10 Poor

Barry, Chapala Mexico

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Older hotel and well located....but
This hotel could be so much better. It is well located, has excellent staff........but it is lacking in so many ways. The road in front of the hotel is very busy and so very noisy. There was a small desk with a chair, but that was the only chair in the room; watching TV or having a cocktail had to be done sitting on the bed. The grounds are in need of some flowers and an attention to detail. The breakfast was fine, but there was no option for a warm meal and so it was a simple continental breakfast of fruit and pastry.
Stayed 2 nights in Dec 2017
Response from HG on 28 Dec 2017
We appreciate your coments Mr. Barry

10/10 Excellent

Richard , Florida and Manzanillo, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from, "Start to Finish"
What a unexpected cultural experience! Wonderful Hacienda located just steps form central shoping, gazebo, museum, historical church ect. Our room was exceptionally decorated authentically. The hotel was decorated spot on. Highly recommended eons ahead of any local well known Hotel. Nothing like waking up in the morning to a wonderful breakfast and local newspaper. The entire experience was well worth the price. The staff was very friendly accommodating and always a smile. We can't wait go again, what an extraordinary find, a gem.
Stayed 1 night in Sep 2017
Response from HG on 16 Sept 2017
Hi, Mr. Richard, I hope you are doing well We appreciate your stay at the hotel and and hope to return soon.

10/10 Excellent

Ana, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Amazing historical Hacienda, loved the breakfast, the comfort, the service
Response from Hacienda del Gobernador on 24 Aug 2016
thanks for staying with us!

10/10 Excellent

roger towne, Ajijic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of Heaven
Elegant, Delightful,absolutely perfect. A little hard to find but worth the effort~! The breakfastwas exquisite and the English speaking hostess so very solitious and helpful. Our room and bed was divine.