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Reviews of Manor House Hotel Cockermouth

3 out of 5
Manor House Hotel Cockermouth
Crown St, Cockermouth, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, polite and very helpful staff
Stayed 2 nights in May 2024

8/10 Good

Neil

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Ideally located in town, very clean and great parking
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Cosy Hotels in Cockermouth
What a hidden little gem of a cosy hotel. Nothing is too much bother to make the guests' stay as pleasant as possible.
Stayed 2 nights in Feb 2024

8/10 Good

Neil

Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff throughout our stay and nothing was too much trouble. The hotel is warm, cosy and comfortable with great parking facilities and is convenient for the shops in the town centre. Breakfast was of a very high standard, plenty to eat and delicious. We also booked an evening meal which was the highlight of our stay - we thoroughly recommend the dining experience. Many thanks to Cain, who looked after us in the bar and all the staff who were all very hard working, but extremely pleasant throughout. Wishing all at the Manor House a very Merry Christmas and we look forward to staying with you again in 2024.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel staff very friendly and helpful. Will definitely stop again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Potts
Excellent, no issues at all. Friendly staff, fantastic breakfast, parking, great location only feedback would be room 8 ? Add a shower rayher than a mixer. But I would recommend.
Stayed 1 night in Sep 2023

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a sweeping staircase, my only comment is, its a bit dated but other than that really happy with our stay
Stayed 1 night in Sep 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable one-night stay. Bedroom clean, quiet and with appropriate amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

William

Stayed 9 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought we would have a single family room at the hotel, turned out to be a great 2 bedroom cottage just around the corner from the hotel, was totally stunned when we arrived.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grrat hotel for a short break in cockermouth
Friendly and helpful staff. Nice welcoming hotel. Only had drinks and food in the lounge but both were great. We were in room 14 on the 2nd floor. Knew it was a small room and just a skylight instead of window, which was ok. The decorating could do with a touch up as some of the paper was peeling. Was very warm but they had a large oscillating fan which helped. For 2 nights it was all acceptable. Location and parking were our main reason for booking and these were perfect.
Stayed 2 nights in Jul 2023
Response from MHH on 13 Jul 2023
Many thanks for your lovely review we really appreciate it. Our housekeeper has pointed out the paper which was peeling and it has already been repaired!Best regardsCarol Ann Bassam, General Manager

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely old house with history
Although all the amenities were there the room was very small, sidling between bed and dressing table chair. Probably better without the chair as you could just sit on the bed to use mirror. Bathrooms are dated. Good quality breakfast but asking to choose what you want on arrival and then getting the same each morning doesn't really allow for variety. Felt a bit like an old fashioned B&B in that respect. Despite that we had a good stay and staff were lovely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very comfortable everything you needed. Staff were very friendly the food was excellent and good value for the money. Would certainly stay again and would recommend to family and friends.
Stayed 2 nights in Jun 2023

6/10 Okay

Damian

Liked: Cleanliness, staff & service, room comfort
Good location, nice friendly staff, really nice breakfast the place just needs an update. Rooms are a bit tired and dated.
Stayed 1 night in May 2023

10/10 Excellent

Frances

Stayed 1 night in May 2023

10/10 Excellent

Margaret

Stayed 2 nights in May 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little gem of a hotel. Clean and cozy - friendly and helpful staff. The bar and restaurant also lovely.
Stayed 3 nights in May 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice place and good service
Stayed 1 night in May 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a traditional small hotel with lovely staff and a great breakfast, good location and parking.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mary F

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Night away
Nice hotel with very friendly service and good breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Philip

Stayed 1 night in Mar 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Teo

Stayed 1 night in Feb 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Cockermy
The staff were very friendly and attentive. The food was an excellent standard with a great variety.
Stayed 2 nights in Jan 2023

10/10 Excellent

Lisa

Stayed 1 night in Jan 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine overnight stay.
It's a handy, central hotel, close to the centre of Cockermouth. The rooms are a little tired but the public areas are pleasant and clean. The breakfasts are really good, homemade jam and marmalade with cooked breakfasts cooked to order and good quality ingredients, bacon, sausages, black pudding.
Stayed 1 night in Dec 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

number

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together
Room was lovely and clean. Larger than i thought it would be. The food at dinner was absolutely delicious.
Stayed 1 night in Nov 2022

8/10 Good

Adrian

Stayed 1 night in Oct 2022

8/10 Good

Dorothy

Stayed 1 night in Oct 2022

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the chef was on holiday as I would have dined there, but at breakfast I found the chairs very uncomfortable. Staying in room 10 I found the climb challenging, and being over 6ft.was continually bumping my head.If another vist is made I would try to ensure that my room was not on the second floor.
Stayed 3 nights in Sep 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Manor House
Lovely stay at the Manor House. Friendly, warm welcome. Good bar and restaurant. Everywhere spotlessly clean and comfortable. Fantastic location right in the centre of town. Look forward to visiting again soon
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations very well
Stayed 1 night in Sep 2022

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great staff. Went above and beyond to make my stay nice
Stayed 2 nights in Sep 2022

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very comfortable stay. Lovely hosts. Within walking distance to everything in town. Great stay.
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location but needs a bit of tlc in the rooms
I guess you get what you pay for. I wanted somewhere near the lakes but without the price tag so this place fitted the bill. Definitely not great if you have mobility issues as most of the rooms appear to be up either one or like mine two flights of fairly steep stairs. My room was in the eaves which wasn’t too much of problem as I’m only 5”2 but showering was a bit of challenging and without a shower curtain became rather more of a wet room. The skylight was covered in cobwebs and the whole room just had a very tired feeling with dark wood furniture and stained towels. But as far as a good location for exploring nearby then it was ok. Front of house staff were the saving grace.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great overnight stay, comfortable, friendly staff and an excellent breakfast
Stayed 1 night in Jul 2022
Response from MHH on 21 Jul 2022
Thank you for your review - it is very much appreciated.