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"Great vibe and decor - and a brilliant town centre location. The original features which have been retained give the hotel great character. We paid extra for a 'Big Double' room - and would definitely recommend this if you think you might want to spend the odd evening in your room. The extra 1.5-2m (est) across the whole length of the room meant there was space for a small table and two chairs, which were comfy enough to sit on and enjoy a glass of wine whilst watching TV. Breakfast disappointed slightly compared to other four star hotels we've stayed in due to: the lack of variety of breads (conventional sliced being the only wholemeal option available) and the lack of choice if you can't have strawberries (strawberries in the fruit compote every day and no honey available, so only a few seeds and dried fruit to go in natural yoghurt) and no jams other than strawberry available (marmalade, nutella or marmite being the only other options) - honey would have made a difference here too. No issues with cleanliness or noise (although we had specifically requested a room on the quieter side of the building). Other than that, a great stay and would happily recommend the Telegraph to anyone wanting to stay within easy walking distance of everything you need."

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"Good size room with comfy beds and nice in room extras (hot chocolate and biscuits). Very convenient for NEC venues (short walk). Free parking and pool/jacuzzi a bonus. 2pm check in have plenty of time to relax before evening concert at pulse arena. Would stay again."

"Great location for NEC. booked a small room but it did everything I needed. Great value "

"Great Cheap option "

"Nice hotel, nice people, terrible smell in the room all night from the drains."

"Clean room , great tv, good size shower Helpful staff Breakfast was very good. Especially continental choice Bar was quick and free cocktail was good "

"Convenient location, but basic for a 4 star."