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Reviews of Motel 6 Grande Prairie, AB

2 out of 5
Motel 6 Grande Prairie, AB
15402-101 Street, Exit Off Hwy #2 At 154 Ave., Clairmont, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 999 reviews" "
Rating 8 - Good. 390 out of 999 reviews" "
Rating 6 - Okay. 115 out of 999 reviews" "
Rating 4 - Poor. 51 out of 999 reviews" "
Rating 2 - Terrible. 31 out of 999 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharmaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Sharmaine,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Vince

Liked: Cleanliness
Decent but no more than at a camp but no meals.
Stayed 4 nights in May 2024
Response from Brand Experience Team on 21 May 2024
Hi VinceThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Justin

Business traveller
Disliked: Staff & service, amenities
Didnt care much for the lack of breakfast my choice of muffin granola bar or banana and coffee or tea to go. Motel is located outside of town with very limited access to restaurants.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 21 May 2024
Hi Justin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Theran

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Thick layer of dust behind tv which I only saw trying to fix the TV that was not working.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Theran, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

6/10 Okay

Francois

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 15 May 2024
Hi Francois, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, nothing fancy but clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Ryan, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Vincent,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

curtis

Travelled with family, Business traveller
Liked: Cleanliness, amenities
excellent service staff awesome
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Gord

Stayed 1 night in Apr 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Tessa

Travelled with pets
Liked: Cleanliness, staff & service
I stayed here with my pup for 4 days/3 nights and I have to say, for a budget pet friendly hotel, I was pleasantly surprised. Sure it’s a little dated and needs some renovations but the room was very clean, bed was super comfortable and the staff was extremely welcoming. I would definitely stay here again and recommend to anyone traveling with a pet on a budget. I would however like to comment on the outside area; there is alot of litter and pet bathroom breaks everywhere. As responsible adults and pet owners, we can do better.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Tessa,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

carol

Business traveller
The Front desk lady was very nice
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Carol,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking spaces. Easy to get to just off the highway. Very standard rooms but it did the trick.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Greg,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Maxine

Travelled with partner
Staff was friendly and informative .Rooms where clean .
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Maxine,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your great service😊
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Ana, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Not much for breakfast,but overall was good.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

River

Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient for an overnight stay close to GP airport. This Motel 6 was better than every Holiday Inn I've ever stayed at in Calgary.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Darian

Stayed 1 night in Mar 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Adrian, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Rory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is disgusting. First room smelled like a cat pissed in the corner by the bed. Stained carpets and smelled terrible. Second room was better but as soon as we walked in we spotted blood on the wall! Never again!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Rory,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Gladys

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We hear noise like drops of water along the pipeline in the ceiling in the middle of the night. We don’t have enough sleep. @Room 123
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Gladys,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Melinda

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Melinda, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Roger

Business traveller
Disliked: Amenities
It’s located at industrial area which is very remote from city.
Stayed 12 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Roger, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Kaila

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The motel was located very conveniently to our event which is what lead us to consider staying there. Reviews were good so we gave it a try. The rooms are VERY tiny. The bedding had cigarette burns on it, the toilet had a distinct ring around it which was there at check in and left when housekeeping did the daily cleans throughout the stay. We were given no soap, shampoo, conditioner etc and the bathroom counter had smudges on it leading me to believe it wasn’t even wiped down. Double beds barely fit one adult let alone two, no breakfast etc (this part is advertised as such but just more reason to pass) No lamps for dim lighting in the evenings so it’s either dark or bright. We won’t stay there again.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Kaila, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 21 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, all amenities needed!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi ChristinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and affordable.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Beverly

Travelled with family, Business traveller
Liked: Staff & service
Decent value except for toenail clippings left by a previous client beside a bed..... so gross!
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Scott

Stayed 1 night in Feb 2024

8/10 Good

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveerything was pretty nice and accomidating. It was a little loud being on the main floor, but great other wise
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi CheyenneThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Mandy

Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 15 Mar 2024
Hi Mandy, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff is wonderful. Very clean and nice for a budget motel!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Brittney,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Daelan

Stayed 1 night in Feb 2024

4/10 Poor

Trish

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

My husband is staying there and is very impressed with the customer service, he received a call to ensure all was good. This is something we have never experienced before at any hotel! Great job!!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Michelle,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Kyle, San Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, but limited options for food in immediate area. Fairly close if you have wheels.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Kyle,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff would recommend
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Cole,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. But should realize that not everyone owns a credit card
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Mary, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was great!!!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Byron,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Haley,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Sandra,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST
The BEST motel 6 ever. Great wifi, so clean, friendly staff and Free gyest laundry. Plus no pet fee! This place was a life saver as we fixed our camper!! 10/10
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Lisa Schenck - General Manager on 5 Feb 2024
Good afternoon MurrayThank you for taking the time to share this wonderful review!! We are very happy to see that you greatly enjoyed your stay here with us, and look forward to welcoming you back if/when your travels bring you back to Grande Prairie!Thank you for choosing Motel 6 Grande Prairie!

6/10 Okay

Dennis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Pomeroy
Stayed 9 nights in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and very suitable for our late arrival while driving through Grande Prairie AB.
Stayed 1 night in Jan 2024
Response from Lisa Schenck - General Manager on 5 Feb 2024
Good afternoon DavidThank you for taking the time to share this wonderful review!! We are very happy to see that you greatly enjoyed your stay here with us, and look forward to welcoming you back if/when your travels bring you back to Grande Prairie!Thank you for choosing Motel 6 Grande Prairie!