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Reviews of Hotel Lo Smeraldo

4 out of 5
Hotel Lo Smeraldo
Contrada Don Peppe Sole, 22, Cisternino

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Maria Fe

Stayed 2 nights in Jul 2023

6/10 Okay

Eva

Stayed 1 night in Jul 2023

8/10 Good

Ghislaine

Stayed 1 night in Apr 2023

10/10 Excellent

Franca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza pulita e comoda, personale cortese e attento.
Stayed 2 nights in Mar 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but the worst service at restaurant
We had a family room which was great but warm. Breakfast was good. The hotel was a bit hard to find but with nice surroundings. The hotel was good but the restaurant was with the worst service we have ever had! The waiter ignored us completely and the food and bill took forever (simple pizza), I would never recommend the restaurant to anyone since I have never experienced such bad service!
Stayed 2 nights in Jul 2022

8/10 Good

Julia

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Männliches personal landesüblich faul aber freundlich. Zimmerservice ok, Roomservice freundlich und Amaturen/WC sauber. Ansonsten oberflächlich und sehr entspannt, landestypische eben. In Deutschland eher drei als vier Sterne.
Stayed 10 nights in Jul 2022

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto funzionale e pulito. Ottima anche la ristorazione e la piscina. Complimenti a tutto lo staff
Stayed 1 night in Jun 2022

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione
Stayed 1 night in Apr 2022

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Personale gentilissimo, struttura molto rilassante pulita e tenuta con cura. Massimo confort
Stayed 1 night in Sep 2021

8/10 Good

Natale

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ottimo Hotel salvo il bagno camera confinante
Hotel è situato in in Bellissimo Posto, unico neo il bagno della camera adiacente confinava direttamente con la nostra camera per cui la stessa risultava molto disturbata .
Stayed 2 nights in Sep 2021

8/10 Good

Demetrio

Stayed 7 nights in Aug 2021

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Empfang war sehr freundlich. Lobby groß und aufgeräumt. Englische Sprache an der Rezeption war kein Problem. Zimmer waren geräumig und sauber, das Inventar gepflegt. Frühstück kontinental, Kellner etwas überfordert und nicht der englischen Sprache mächtig. Restaurant sehr zu empfehlen .
Stayed 4 nights in Aug 2021

8/10 Good

Anna

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel anni 60, confortevole, fuori dal paese, in altura, con bel panorama e ampio parcheggio in basso. Staff disponibile. Colazione essenziale.
Stayed 1 night in Jun 2020

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellavista, pace e fresco.
Un pò fuori dal paese di Cisternino, situato in collina con bella vista e ben ventilato. Un vero piacere nei giorni caldi. L'unica nota negativa é che il penultimo giorno ho chiesto di far colazione all'esterno così come avevo fatto il giorno prima e mi era stato concesso senza problemi, ebbene mi é stato negato pur essendo presenti in sala colazioni io ed una coppia ad un altro tavolo ed ho dovuto far colazione dentro al caldo. Altrimenti tutto é andato bene. Gentilissimo anche il portiere di notte che mi ha preparato un antipasto veloce alle 1 di notte, purtroppo ero arrivato tardi in aeroporto e non ho trovato dove cenare prima, quindi un BRAVO al portiere di notte che ho premiato con una lauta mancia. Se ritorno in quei luoghi sicuramente ci andrò di nuovo.
Stayed 4 nights in Jul 2019

10/10 Excellent

lucianacesarei, Roma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura ,ampie camere con tutti i conforts. Personale cordiale e attento
Stayed 3 nights in Apr 2019

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferragosto allo Smeraldo
Ottimo personale simpatico e accogliente. Piscina bellissima e ristorante perfetto. Consigliato
Stayed 1 night in Aug 2018