Hotel Dekat Cinemark Victoria 12

"Clean, nice rooms"

"We loved the clean and quiet of the room. The floor is the only thing that didn’t feel clean. Would have liked extra towels . Loved the breakfast and the pet friendly!"

"We had a lil AC issue but the staff was amazing and changed our room."

"The AC did not work properly. It never shut off and the room was extremely humid. One of my worst experiences ever."

"Everything at the property was great. All of the staff were friendly and helpful with all requests."

"They didn't disclaim they were under renovations and the pool was closed! It looked more like a construction site than a hotel. It was a shock learning this after driving for over 2 hours to get there."

"Price was right, definitely felt low quality though. A/c was noisy. Bed wasn’t very soft. Floor was all wet in the morning due to the a/c not being turned down cold enough."

"Our fist room was leaking on me when I went to use the restroom so I looked up to see a leaking roof and mold, so we go to the desk and inform them so they move us to another room, it also has mold but at least it was not leaking and we are tired so just said oh well. Go to put our things away and see stains on one of the beds comforter, luckily we only needed 1 bed so slept on what appeared to be not dirty sheets/comforter."

"Excellent"

"Clean room! Very nice!"

"Room smelled of mildew and mold. Couches were wet to the touch and killed 2 roaches. Seems like there was a recent leak. If we hadn't checked in so late we would have left."

"Well, the room was clean, but they had major maintenance going on and we woke up at 9:30 AM my gas powered Pressure Washer right outside, my vehicle is damaged by another guest that flicked a lit cigarette on it and then the desk clerk refused to help me and she refused to give me her manager‘s phone number told me that she even didn’t have it herself, which was a complete lie. The only reason I got my deposit back is cause I had to file a claim on my account and get it that way, because she...

"👎"

"We chose this property because of its rating & we were so disappointed."

"It was clean and nice but I couldn’t get the cold water in the shower. I did report to the front desk"