Hotel Dekat Cinemark Sugarhouse

"Property is very nice with friendly staff."

"The afternoon (check-in) desk staff was unfriendly and unhelpful. The room was reasonably clean but ... zero amenities--no coffee pot, no hair dryer, no ... nothing you would expect even in a low-budget place. The place was listed as offering breakfast, but it does not. It has coffee and grab and go pastry. That's it. I asked for a room right off the parking lot (they do have them) because of having a lot of heavy things to bring in, and they gave me a room on the second floor in the back...

"This place is a scam! We booked for a softball tournament through a third party company. They attempted to put me into a room that I didn’t book, upon arrival. Staff was rude and stated I had to work it out through the third party company. The company stated the hotel was at fault and several times attempted to contact the property. I ended up telling the hotel to cancellation my reservation and not staying! They charged me for 4 nights stay and would not cancel my reservation, despite me not...

"Clean, quiet and comfortable room. Gated parking, easy check-in."

"Perfect excellent"

"Nasty room and everything broken inside and the bathroom sink is clogged and the room smells"

"The rooms are clean and spacious. Breakfast is quick, easy, and good."

"Perfect"

"The place is nice and rooms were not old and they were clean. Staff was friendly and amazing in helping with our rooms and stay."

"Both rooms we got were very hot and took most of the night to cool down. As the ac was off when we got there."

"We stayed at this hotel for 3 nights. Booked because it was a reasonable price. The hotel maintenance can use an upgrade. Seems like they don’t pay attention to details. The property needs some upgrades. I am not talking about luxury, I’m more concerned with cleanliness and upkeep. Some of the outlets weren’t working and room needed a deep clean. Yes, the bed was clean and the bathroom and run in general. The closet door was dirty and broken, the blinds and curtains needed a deep clean. The...

"It was a okay."

"Don’t recommend"

"Passible... no pool or hot tub"

"There’s a big fridge, a microwave, and a nice kitchen and sink."

"Great job"

"The property is beautiful and elegant. My room was specious and well appointed. The bed and pillows were of the highest quality and I slept extremely well. The outdoor pool, formal gardens, common spaces and food were all incredible. The spa is also first rate. I would highly recommend this place."

"Beautiful property!"

"It is a property that despite being under construction gives you the comfort and tranquility to spend a good night, the people of the Front Desk are very kind especially the receptionist of the night, I hope they finish soon with the remodeling to return"