Hotel Dekat Cinemark Katy

"the rooms were very clean and cleaned daily. also had a lot of parking space"

"Our state was good overall. However, it would appear the shower was clogged as the water began to pool while I was talking a bath."

"Everthing was wonderful. Excellent courtesy breakfast. Towels by the pool, safe parking lot. Located near where we wanted to be. The staff was, without exception, patient, efficient, well informed and truly pleasant and friendly. Kitchen well equipped. we had small children and having a kitchen and a pool is important to us."

"Very clean room. Whole hotel was very clean. Staff was extremely nice."

"Very nice place"

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"Good"

"No hot water, roof was leaking at breakfast, and the breakfast was undesirable. The only thing available was bread and fruit."

"Clean and reasonable"

"Room was clean. WiFi is awful, devices don’t stay connected. Near restaurants and gas stations"

"The sheets were dirty with crumbs and different types of hair on several areas of the sheets. I called the managerand shared the outage. She was very abrupt and said the sheets were clean because she put them on the bed. I asked her to come up and see the crumbs and hair, she said, "I'm not coming out in the dark" and hung up on me. I immediately called Expedia and shared the horrible experience. I slept in a chair and checked out in the morning. I took pictures of the crumbs and hair and...

"Me gusto que está cerca de todo y el personal es bien atento ademas incluye el desayuno y el estacionamiento muy comodo."

"Checking was a bit complicated, my reservation was showing up in Expedia but not on the Hotel website. Whole process took about 35-45 mins to get it corrected and checked in. Front desk person was very nice in trying to figure out what was going on, he kept me informed over the whole process."

"Clean room people are super nice"

"Overall, the stay was generally okay, but there were two notable issues. First, the floor had some grime, which is somewhat typical for a motel room but still noticeable. Second, the plumbing seems inactive for a while because when first turning on the shower or faucet, or after flushing the toilet, the water initially runs yellow-brown. Fortunately, it clears up and runs clean in less than a minute."

"We loved our stay here. The hotel is conveniently located by the highway and around many restaurants and shopping, there is a CVS at walking distance. The rooms were clean and staff is very helpful and friendly. When we checked in almost at 11pm, we had an issue with the room and the frost desk staff helped us to switch rooms immediately. She was warm and very welcoming. Truly appreciated that! The breakfast was reasonable and many options to choose from. I will definitely stay here again....

"Free parking. Free breakfast. Very clean property. Beautiful rooms. Galleria branch is horrible. Gia Donna’s able to experience Katy mills hotel."

"The food and staff are good. The room was not an accessible room yet had a fold down seat and bars in the shower. The seat leaked rust, the body wash fell off the shower wall and the towels were old. The HVAC was noisy but the bed was comfortable."