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Mercure Cieszyn

3.0 star property
Eco-certified hotel with sauna and 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Cieszyn

Terrace/patio
Exterior
Reception
Reception
Breakfast, lunch, dinner served; Polish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
The current price is RM389
RM420 total
includes taxes & fees
31 Aug - 1 Sept

Room options

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Cieszyn is home to Mercure Cieszyn. Gora Zamkowa and Piast Castle Tower are local landmarks, and some of the area's activities can be experienced at Lanovka na Javorový vrch and Golf Resort Lipiny. Dream Park Ochaby and Leśny Park Niespodzianek are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
Visit our Cieszyn travel guideOpens in a new window
Map
Motelowa 21, Cieszyn, Silesian, 43 400

What's nearby

  • Piast Castle Tower - 3 min drive - 1.7 km
  • Cieszyn Romanesque Rotunda - 3 min drive - 1.8 km
  • Museum of Cieszyn Silesia - 4 min drive - 2.4 km
  • Werk Arena - 18 min drive - 13.3 km
  • Szczyrk Ski Resort - 44 min drive - 67.3 km

Getting around

  • Cieszyn Station - 4 min drive
  • Ostrava (OSR-Leos Janacek) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪U Trzech Braci - ‬4 min drive
  • ‪Restauracja Korbasowy Dwór - ‬5 min walk
  • ‪Burger Brothers Cieszyn - ‬4 min drive
  • ‪Presso - ‬3 min drive

About this property

Mercure Cieszyn

Eco-certified hotel
Take advantage of a terrace, a garden and an arcade/games room at Mercure Cieszyn. For some rest and relaxation, visit the sauna. The on-site Polish cuisine restaurant, Hotelowa, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and smoke-free property
  • A porter/bellboy, barbecues and a vegetable garden
Room features
All 78 rooms have amenities, such as free WiFi, sound-insulated walls and free bottled water.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Blackout curtains and sound-insulated walls
  • LCD TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (PLN 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 for adults and PLN 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Library
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 55 for adults and from PLN 27.50 for children
  • Self-parking fee: PLN 35 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Is Mercure Cieszyn pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Cieszyn?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Cieszyn on 31 Aug 2025 start from RM 389.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Cieszyn?

Self-parking is available for PLN 35 per day. Limited spots are available.

What time is check-in at Mercure Cieszyn?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Cieszyn?

Checkout is at noon.

Does Mercure Cieszyn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Cieszyn located?

Situated in Cieszyn, this eco-certified hotel is within 2 miles (3 km) of Piast Castle Tower, Gora Zamkowa and Cieszyn Romanesque Rotunda. Museum of Cieszyn Silesia and Tesin Theatre are also within 3 miles (5 km). Cieszyn Station is 25 minutes by foot.

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Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 132 reviews
Rating 8 - Good. 44 out of 132 reviews
Rating 6 - Okay. 18 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

6/10 Okay

ANDREW

Stayed 1 night in Sep 2024

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다.

머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

8/10 Good

Pal

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Pal

Stayed 1 night in Jul 2023

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Apr 2023

8/10 Good

LUKASZ

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima esperienza

Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo. La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa. La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Stayed 2 nights in Jul 2022

6/10 Okay

Eugenio

Liked: Cleanliness, staff & service
Niente frigo, niente aria condizionata, esterni trascurati.
Stayed 1 night in Jun 2022

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Wszystko ok poza budzeniem przez obsluge sprzatajaca
Stayed 1 night in Nov 2021

10/10 Excellent

Conrad

Stayed 1 night in Nov 2021

10/10 Excellent

pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities

Kort vistelse på genomresa

Trevligt hotell med utmärkt personal.Mycket bra frukost.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bez szału

Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Stayed 2 nights in Jul 2021

8/10 Good

Anton

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

LUKASZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Marko

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021