Hotel Dekat Church Street Heritage Park

"The front desk staff was very helpful! Especially Ellie!"

"We had to cut our trip short because the friends we were visiting became ill. Expedia refused to give us the refund, even though we checked out on time, stating that the hotel staff would not respond to their calls. The hotel staff informed me that Expedia would call and put them on hold then disconnect the call every time. Pretty shady. I am disappointed that we could not get any refund at all even though we bought the insurance."

"Don't stay here. Rooms look nothing like they do in the photos! It was very dirty and the beds were so small. It had a puddle of water in the middle of the floor that had been there so long it had soaked into the blanket on the bed. I turned around and left as soon as I walked in. "

"This property is quite aged and needs to be revitalized. There was no no Continental breakfast provided. Doors were still locked at 8:00 a.m. "

"Felt unsafe, floors looked cleaned but actually dirty Moon, front desk friendly but very young girls hanging out in corridor"

"Great location and very clean."

"Super wonderful staff, easy check in, good pick up spot for the concert, good location, fantastic head cleaning/room service lady. Didn't have breakfast there, but had a good set up for that. "

"Ms Lisa was the most helpful as it was a full on Monday. Whatever could go wrong was going wrong, but she had the greatest attitude."

"Rooms were clean, and beds were comfortable and big! The heat and air worked great. I would definitely stay here again. "

"The room was very clean and comfortable. "

"Roach in the bathroom. Breakfast not good. Everything else was great"

"The room was de"

"Pristine and beautiful with updated appliances and every amenity you can dream of. 10/10!! I will definitely be back!"

"We upgraded our hotel stay to the Holiday Inn so we could be slightly closer to the concert venue. It was in the perfect spot and had everything you may need right nearby. My husband and I were respectfully greeted on arrival. We had a comfortable night's sleep and a warm good-bye from the staff in the morning! "

"Bed was worn out. Non-smoking room had been smoked in."

"I stayed for 3 nights and house keeping never came. When I asked at the front desk the lady told me they only come every few days when you stay for an extended time. At the very least house keeping can come take out the trash and restock the in room coffee. The room trash cans are so small you put one leftover container in the trash and it’s full. Breakfast had such a small selection and it was the same items every time. The staff was friendly though. "

"I would not recommend this hotel. There is a smell that cannot be described, one iron and ironing board for the entire hotel, booked three rooms, one room kept blowing a breaker, key card kept messing up all three rooms has 1/4 roll toilet paper, thin bedding, no coffee. Charged $500 per room each night, over priced. "