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Reviews of The Venezia Suite Hotel

2.5 out of 5
The Venezia Suite Hotel
136, Hyoja-ro, Chuncheon, Gangwon

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 271 reviews" "
Rating 8 - Good. 96 out of 271 reviews" "
Rating 6 - Okay. 44 out of 271 reviews" "
Rating 4 - Poor. 21 out of 271 reviews" "
Rating 2 - Terrible. 28 out of 271 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

HeJin, Claremore

Very helpful front desk clerks!
Stayed 1 night in Mar 2024

10/10 Excellent

HeJin

Travelled with partner
Liked: Cleanliness, staff & service
Very clean and minimalist. Towels were very small like others have said. But they allowed us to get extra anytime.
Stayed 15 nights in Feb 2024

8/10 Good

Altantsetseg

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Hotel The Venezia on 15 Jun 2023
Thank you for your vist.

4/10 Poor

alan, Rowville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place has a very run down feel to it. Especially the corridor which was dimly lit green in color. Reminds me of horror movie. The bed mattress was noisey to lay on. Got only a hand towel for bath robe. I can go on. Booked for three days, left after the first day. Never went back again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Ho

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very good service. Next time I will stay there.
Stayed 2 nights in Sep 2022

8/10 Good

sangjoon, chantilly

Liked: Cleanliness, staff & service, amenities
it took some times for parking.
Stayed 1 night in May 2022

10/10 Excellent

Karin, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful and positive experience staying at The Venezia Suite Hotel in Chuncheon, South Korea from Monday, April 18, 2022 to Monday, May 30, 2022.
Stayed 14 nights in Apr 2022

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and had everything I needed. The staff was also nice and knew English.
Stayed 1 night in Aug 2021
Response from 더 베네치아 스위트 호텔 on 13 Oct 2021
Hello, this is the Venetian Sweet Hotel. First of all, thank you for visiting our hotel. I'm so glad that you had a good rest. If you come to our Venetian Suite next time, I'll try my best so that you can rest comfortably. Thank you. Have a great day.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Minwook

Stayed 1 night in Oct 2020
Response from 더 베네치아 스위트 호텔 on 9 Nov 2020
안녕하세요 베네치아 스위트 호텔입니다. 고객님의 소중한 댓글 감사드립니다. 다음 방문에도 만족스러운 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다.

6/10 Okay

Yoonyoung

Disliked: Cleanliness
Bedding sheets smell old Cleanness of the bathroom needs to be improved.
Stayed 1 night in Sep 2020
Response from 더 베네치아 스위트 호텔 on 24 Sept 2020
호텔 이용에 불편한 점이 있으셨다니 정말 죄송합니다. 재방문해 주신다면 더나은 서비스로 보답하겠습니다. 감사합니다.

2/10 Terrible

Soonjae

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 호텔관리진 on 29 Oct 2019
고객님의 소중한 답변 감사드립니다. 호텔 이용에 불편한 점이 있으셨다니 정말 죄송합니다. 불편하셨던 점은 즉시 조치하여 이용에 불편함이 없도록 최선을 다하겠습니다. 고객님의 의견을 소중히 하고, 서비스에 최선을 다하는 베네치아 스위트 호텔이 되도록 노력 하겠습니다. 감사합니다. 행복한 하루 되세요.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very easy to find and close to downtown. The room was super clean and room service did a great job everyday of our 3-day stay. It’s winter and the room was warm enough. Nice quality towels, very clean bathroom. The room is not big but it was perfect for two of us. We paid ₩60,000/night which was a great deal. Convenience store downstairs a plus.
Stayed 3 nights in Feb 2019
Response from 베네치아 스위트 관리자 on 22 Mar 2019
Thank you for your valuable response. I'll always do my best for the good service. Have a nice day. Thank you:D

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔 저렴
깔끔하고 편안했어요
Stayed 2 nights in Jan 2024

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다. 조식도 룸서비스로
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

JONGCHAN

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

YoungJin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 굿. 편안함 굿
호텔 직원분들이 너무 친절하시고 온돌이라 아주 따뜻하고 편안해서 좋네요.주변에 식당도 몇군데 있고 위치도 좋아 접근성이 좋은거 같아요
Stayed 1 night in Dec 2023

8/10 Good

TaeYun

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sukjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족끼리 만족하고 숙박했어요 주차요원분도 너무 친절하섰구요
Stayed 1 night in Dec 2023

4/10 Poor

young gi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

hae ran

Stayed 1 night in Nov 2023

6/10 Okay

iportfolio

Stayed 1 night in Nov 2023

10/10 Excellent

YOUNG KOO

Travelled with family
Liked: Cleanliness, staff & service
직원들이 매우 친절함
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
そこそこ良い
フロントスタッフは英語を話せる。部屋は古いが比較的綺麗。空気がとても乾燥するので加湿出来ると良い。
Stayed 2 nights in Nov 2023

8/10 Good

Cholyeon

Liked: Cleanliness, staff & service, property conditions & facilities
조용하고 따뜻함
Stayed 3 nights in Oct 2023

8/10 Good

Min Soo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

hyunsook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

janghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
춘천에서 여행
조용하고 전반적으로는 좋었다
Stayed 1 night in Oct 2023

10/10 Excellent

MINSUK

Stayed 2 nights in Sep 2023

10/10 Excellent

Young Hyun

Stayed 1 night in Jul 2023

6/10 Okay

JAEYOAUN

Stayed 1 night in Jun 2023
Response from Hotel The Venezia on 15 Jun 2023
정성스러운 후기 감사드립니다. 매번 모든 고객님께 최상의 만족을 선사해 드리고싶지만, 그러지 못함에 아쉬울 따름입니다. 고객님께서 이번 저희 호텔이용에 다소 아쉬운 부분이 있었을까 우려됩니다. 재방문시에는 더욱더 발전된 서비스로 고객님께 다가가겠습니다. 감사합니다.

10/10 Excellent

SANGAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel The Venezia on 15 Jun 2023
정성스러운리뷰에 감사드립니다. 재방문시에도 만족하실 수있도록 최선을 다하겠습니다.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2023
Response from Hotel The Venezia on 15 Jun 2023
만족스러운 이용이되신것 같아 다행입니다.항상 노력하는 베네치아스위트가 되겠습니다.

8/10 Good

bora

Stayed 1 night in Apr 2023
Response from Hotel The Venezia on 15 Jun 2023
정성스러운 후기 감사드립니다. 항상 만족하실 수 있도록 최선을 다하겠습니다.

8/10 Good

Sookhyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hotel The Venezia on 15 Jun 2023
후기 감사드립니다. 항상 만족스러운 이용이 되실 수 있도록 노력하는 베네치아스위트가 되겠습니다. 감사합니다.

10/10 Excellent

HEE CHUNG

Stayed 1 night in Mar 2023

2/10 Terrible

GEUNYEONG

Stayed 1 night in Jan 2023

8/10 Good

jinheon

Stayed 1 night in Dec 2022

10/10 Excellent

Kwanghoe

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
시설이 깨끗하고 좋아서 편안하게 보냈음.
Stayed 1 night in Jan 2023

6/10 Okay

TAE HUN

Stayed 1 night in Nov 2022

6/10 Okay

DONG HUN

Business traveller
Stayed 1 night in Nov 2022

2/10 Terrible

yumin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
거미줄있고 수건냄새 나고 지속적으로 사람들이 컵라면을 나르는데 냄새나고 시끄러웠어요 다신가고싶지 않아요 가운도없고 어매니티도 구매해야하고 기계식주차에 할말이없네요
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다신 방문할 의사 없습니다.
추천하지 않습니다. 청결도는 셋탑박스를 손으로 쓸었더니 뽀얀 먼지가 나오는 수준이고 화장실에선 곰팡이냄새와 곰팡이가 육안으로 확인되는 정도였습니다. 쾌쾌한 냄새는 기본이고 침대에서 자는것 조차 찝찝해서 베개에 수건을 깔고잤습니다. 물온도 조절은 되지 않고 삐~소리가 나면 찬물이 나오는 샤워기에..진짜 모텔보다 못한 수준이었고.. 컨시어지 서비스 수준 역시 최악이었습니다. 다신 방문할 의사 없습니다.
Stayed 1 night in Oct 2022

10/10 Excellent

hyoungtek

Stayed 1 night in Sep 2022

6/10 Okay

Geonwoo

Travelled with family
Disliked: Room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
다시 만나고 싶지 않은 그 사람
새건물이고 조용한편입니다 세탁기도있고 저렴한 비즈니스 출장호텔로 적격입니다. 접객 서비스마인드는 모텔보다 못합니다
Stayed 2 nights in Sep 2022
Response from 더베네치아스위트호텔 on 8 Oct 2022
저희 호텔을 이용해주셔서 감사합니다.고객응대가 미흡했던 점 사과드립니다좀 더 친절하게 응대할 수 있도록 노력하겠습니다

6/10 Okay

Yunsoo

Stayed 1 night in Sep 2022

4/10 Poor

MINHEE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결최악
여행이 주는 설렘 가득한 기분이 있기에 그 어느곳을 가도 대부분 만족스럽습니다. 가격이 비싸지 않으면 그만큼 더 불평도 없어지지요. 하지만 여긴 아닙니다. 진짜 최악중에 최악이고 다시는 이런곳 안가고 싶네요. 바닥은 심발자국이 검게 있고, 서랍장엔 노란때가 묻은 면봉이 그대로 들어있고 커튼을 치려니 먼지가 굴러다녀 커튼을 건드릴 수가 없었어요.
Stayed 1 night in Sep 2022
Response from 더베네치아스위트호텔 on 8 Oct 2022
안녕하세요지적해주신 부분은 즉시 청소팀과 공유하여 바로 청소가 되도록 하겠습니다.불편을 드려 죄송하고 좀 더 깔끔하고 세세하게 청소하겠습니다.

6/10 Okay

HYUNHEE

Stayed 1 night in Aug 2022