Dear Guest we thank you for your stay at Park hall hotel/ As wee are partly under refurbishment we are still renewing all older areas thus yes it is indeed only temporary until refurb is complete. We thrive to give best hospitality to all our guest and we hope to serve you better in near future.Best RegardsReceptionIshita

Dear Connor,I'm truly sorry to hear about the multiple issues you encountered during your recent stay at Park Hall Hotel. Please accept my sincerest apologies for the inconvenience and frustration caused by the lack of pillows in your room, the consistently cold water in the shower, and the perceived rudeness of our front desk staff upon your arrival.Your feedback regarding these matters is deeply concerning, and I assure you that we are taking immediate action to address and rectify each of these issues. Providing a comfortable and pleasant experience for our guests is our top priority, and we have failed to meet that standard in your case.Regarding the pre-authorization charge, This is to account for any potential additional charges that may accrue during your stay. It's important to note that this pre-authorization hold is not an actual charge and will be released back to your account after check-out, provided there are no additional charges beyond the room rate.Please know that your feedback is invaluable to us as it helps us identify areas for improvement and implement necessary changes. I sincerely apologize for falling short of your expectations and hope that you will consider giving us another chance to exceed them in the future.RegardsBinilaguest service manager

Dear Ryan , thank you so much for your generous review. I am glad that you enjoyed staying with us. We hope to see you again soon. Best RegardsReception Team

Dear Razia,Thank you so much for your kind review. Exceptional Hospitality is the key factor for our hotel and we are proud that we succeeded in serving you with our best hospitality and we are glad that you enjoyed your stay. we hope to see you again soon.Kind regardsReception Team

Thank you for taking the time to share your feedback regarding your recent stay at Park hall Hotel.We are delighted to hear that you had a pleasant experience overall. Your positive review is greatly appreciated by our team.If there are any specific aspects of your stay that stood out to you and that you would like to highlight, please feel free to share them with us. Your insights are invaluable as we strive to continuously improve our services.RegardsBinila mary babuGuest service manager

Dear Allison,Thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that you found our hotel to be conveniently located and reasonably priced for your two-night stay.We appreciate your understanding regarding the recent refurbishments. Please be assured that we are continuously working to improve all areas of the hotel to provide a more comfortable and enjoyable experience for our guests.Your comments regarding the corridor lighting, noise from the bedroom doors, and the absence of a 'do not disturb' sign have been duly noted. We apologize for any inconvenience these issues may have caused during your stay. Rest assured, we will address these concerns internally to ensure a smoother and more pleasant experience for our future guests.We are delighted to hear that you found our staff to be very nice. Providing exceptional service is our top priority, and we are thrilled that our team members made a positive impression on you.Once again, we thank you for your feedback, as it helps us to identify areas for improvement. We hope to have the pleasure of welcoming you back for another comfortable stay in the future.

Dear Diane , Thank you so much for your kind review. we are delighted to know that you enjoyed your stay at park hall hotel. We hope to serve you better in near future.Best RegardsIshita

Dear Darren,Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a 5-star experience during your recent stay at Park Hall Hotel.Providing exceptional service and ensuring our guests have a memorable stay is always our top priority, and it's incredibly rewarding to know that we hit the mark with you.Your kind words truly mean the world to us, and we can't wait to welcome you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Regardsbinilaguest service manager

Dear Carol, We're pleased to hear that our price was reasonable your stay and we regret that tv didn't work on your room due to the signal issue on that day. Thank you for taking the time to share your feedback, and we hope to have the chance to welcome you back in the future.Regards,

Dear Guest thank you so much for your Kind Review, we hope to serve you better in near future.

Thank you for sharing your feedback with us! We're delighted to hear that your stay at Park Hall Hotel exceeded your expectations. While we appreciate your observation about the exterior, we're glad it didn't detract from your overall experience. We hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to enhance your future visits, please let us know.Warm Regards,

Dear Guest , Thank you so much for sharing your valuable feedback , we await to welcome you and serve you better in near future.RegardsIshitaReception

Thank you for your review, we have noted your comments regarding breakfast. We hope to welcome you again soon our hotel. Our pool and spa will be opening soon.

Thank you for your review. We look forward to welcoming you back to Park Hall

Thank you for your stay at park hall hotel. We are extremely sorry for the inconvinience it caused during the stay. We hope to serve you better in near future.RegardsReception Team

Thank you so much for your stay we are delighted to serve you with our best facilities in near future

Thank you for your review.

Thank you for your great response and your stay at park hall hotel

Thank you for your stay at Park hall hotel , we are extremely sorry about the inconvenience it caused you our hotel is currently under refurbishment but we hope to serve you best with our best facilities in future.

We are thankful to you for your response and very pleased to know that our staff treated you friendly. But as soon as the refurbishment will be completed we will be serving our guests beyond expectations with our fantastic facilities. we hope to serve you soon in near future.

We are thankful to you for your response and very pleased to know that our staff treated you friendly. But as soon as the refurbishment will be completed we will be serving our guests beyond expectations with our fantastic facilities. we hope to serve you soon in near future.

We are thankful to you for your response and very pleased to know that our staff treated you friendly. But as soon as the refurbishment will be completed we will be serving our guests beyond expectations with our fantastic facilities. we hope to serve you soon in near future.

Good Morning,We apologise about the room that you stayed in, we are renovating the hotel as you know and we hope that we can see you in the future to enjoy the fresh updated look of the hotel.We also pass on to the necessary department to improve our guests experience.Thank you,Kind Regards,

Thank you for your response, we are aware of your early departure and hope that Hotels.com are just delayed in giving you a response due to the busy season. Please book direct with us in future and don't hesitate to contact us again if you have no response.Regards,Reception

Thank you for your review. We will investigate what happened during your stay. Obviously, we let you down on this occasion and want to see where improvements can be made.

Dear Sybil,I hope this email finds you well. We sincerely apologize for any inconvenience and discomfort you have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and it deeply concerns us to learn that we fell short of meeting your expectations.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.

Thank you for your review. We apologise for any inconvenience caused during your stay. The hotel is undergoing a complete refurbishment. We hope to welcome you back soon. When all the necessary work has been completed.

Thank you for your review. We apologise for any inconvenience caused during your stay. The hotel is undergoing a complete refurbishment. We hope to welcome you back soon. When all the necessary work has been completed.

Good morning; we are sorry that you did not enjoy your stay with us, The hotel is undergoing a complete refurbishment and hopefully you will give us another chance .

Thank you for the review. We will look at the problems raised and try to fix them. So sorry that your stay with us was not up to our usual standard. Kind Regards,

Thank you for your review. We apologise for any inconvenience caused during your stay. The hotel is undergoing a complete refurbishment. We hope to welcome you back soon.

Thank you for the review. We will look at the problems raised and try to fix them. so sorry that your stay with us was not up to our usual standard. Kind regards.

Thank you for your positive review. We will pass on your comments and look forward to your return visit . Kind regards.

Thank you for your review, kind regards.

Thank you for your review. We will pass on your comments to the relative staff/ department . Kind regards, Reception team.

Thank you for your review, we hope to see you again soon.

Thank you for your positive review

Thank you for your review. We will investigate the issues you raised and will be in contact. Kind regards, Reception Team.

Thank you Nicky for your response,We are pleased you enjoyed your stay, we are working hard with the renovations taking place to ensure everyone is comfortable during their stay. We look forward to seeing you again soon.

Thank you for your positive review.

Thank you for your review. We hope to see you again at the refurbished Park Hall.

Thank you for taking the time to share your positive feedback about your recent experience at the Park Hall Hotel. We are delighted to hear that you enjoyed our hotel and room. We hope to welcome you back in the future for another enjoyable stay. If there is anything specific you would like to experience or any way we can enhance your next visit, please do not hesitate to let us know. We look forward to the pleasure of hosting you again soon.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I apologize for any inconvenience or discomfort you experienced during your time with us. We strive to provide all of our guests with a comfortable and enjoyable stay, and it appears we fell short of your expectations. I would like to assure you that your comments have been taken seriously, and we will use them to improve our services and facilities. We will investigate the issues you raised and take appropriate action to prevent any recurrence in the future. Once again, I apologize for any inconvenience you experienced during your stay. We appreciate your feedback and hope you will give us another opportunity to provide you with a better experience. Sincerely,Binila

Thank you for taking the time to share your positive feedback about your recent experience at the Park Hall Hotel. We are delighted to hear that you enjoyed our hotel and room.At Park Hall Hotel, we take pride in providing exceptional service and a memorable stay for our guests. Your kind words are truly appreciated and will be shared with our team. We are pleased to know that our efforts made a positive impact on your stay.We hope to welcome you back in the future for another enjoyable stay. If there is anything specific you would like to experience or any way we can enhance your next visit, please do not hesitate to let us know. We look forward to the pleasure of hosting you again soon.

Thank you for taking the time to share your feedback regarding your recent stay at the Park Hall Hotel. We appreciate your valuable input about our property.The hotel is currently undergoing a major necessary refurbishment . We sincerely apologise for the inconvenience caused during your stay due to this. Your time is valuable, and we regret any inconvenience this may have caused. Please rest assured that we are taking steps to address this issue to enhance our guest experience. Guest satisfaction is our top priority, and we will use your feedback to make necessary improvements.Once again, thank you for choosing the Park Hall Hotel for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved and seamless experience.regardsBinilaGuest service manager

Thank you for taking the time to share your positive feedback about your recent experience at the Park Hall Hotel. We are delighted to hear that you enjoyed our hotel and room. We definitely will make sure that towels are placed more next time.At Park Hall Hotel, we take pride in providing exceptional service and a memorable stay for our guests. Your kind words are truly appreciated and will be shared with our team. We are pleased to know that our efforts made a positive impact on your stay.We hope to welcome you back in the future for another enjoyable stay. If there is anything specific you would like to experience or any way we can enhance your next visit, please do not hesitate to let us know. We look forward to the pleasure of hosting you again soon.

Thank you so much for taking the time to share your positive review of your recent stay at our hotel on expedia. We are thrilled to hear that you had such an enjoyable experience with us! It's wonderful to know that you appreciated our comfortable accommodations, and friendly staff.. Our team takes great pride in providing top-notch service, and your kind words are a true testament to their hard work and dedication. We are delighted that you found our amenities and facilities to your liking. We strive to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track. Your recommendation means the world to us. We genuinely hope to have the pleasure of hosting you again in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable. Thank you again for choosing our hotel, and we look forward to welcoming you back soon!

Dear simon,Thank you for your review. My sincere apologies for the inconvenience caused due to the on-going refurbs. We genuinely care about your satisfaction, and we want to ensure that your next visit is nothing short of exceptional. Please reach out to us directly when you plan your next stay, and we'll make every effort to provide you with a seamless and enjoyable experience. Thankyou Binila Guest service manager

Dear Zeenat,We appreciate you taking the time to share your recent experience with us, although we are genuinely disheartened to hear about the inconveniences you encountered during your stay due to our ongoing refurbishments.First and foremost, please accept our sincerest apologies for any disruptions this may have caused. We truly understand how this can impact the overall enjoyment of your stay. Our aim is to ensure that our guests have a comfortable and enjoyable experience, and we fell short of that during your visit.Your feedback is invaluable to us, and we will be addressing the issues you raised with our team to improve our communication and minimize any disturbances during future renovations.We genuinely care about your satisfaction, and we want to ensure that your next visit is nothing short of exceptional. Please reach out to us directly when you plan your next stay, and we'll make every effort to provide you with a seamless and enjoyable experience.Once again, we apologize for the inconvenience you experienced and thank you for your understanding. Your satisfaction remains our top priority, and we look forward to the opportunity to welcome you back for a much-improved stay.