Terrace/patio

Reviews of Villa Sunpao

4 out of 5
Villa Sunpao
169 Moo 6 Layan Beach, Cherngtalay, Thalang, Choeng Thale, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tricked by small print
Pros: Amenities are awesome and rooms great. More like an AirBnB than a villa. Downsides: No toothbrushes. 1500 Baht cleaning fee when you leave, they make you pay for electricity... ended up paying an additional $200 unexpectedly as I did not read the fine print. Price isn't as great with this in mind. Quite far from anything nearby. Stay here if you plan to stay in mostly and drink at the pool - not great for local beaches, tourist sights, or restaurants.
Stayed 3 nights in Jul 2019

8/10 Good

Mark, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing villa but too remote and bad policies
Just came back from an eight day stay in the villas. The Villa’s themselves are lovely, the beds aren’t too comfortable which is a positive in Thailand, and the pool is a good size and shaded for most of the day which you need. The main thing to be ware of which isn’t warned on the Expedia information is the owner will charge you for the electricity you use and as you can imagine with the climate you need that air conditioning on !!! 8 day stay there and we had to pay 1500 baht which is about £37 not too much but never seen this before anywhere unless a condo. The other issue is the remoteness of the villas I’ve driven in Thailand before so that isn’t an issue, it’s just you have to drive 10 mins plus for the basic 7-Eleven, plus we were the only customers so just one security guard at night and sometimes no one around at all during the day it makes you feel I little on nervous if something happened. In all the normal staff who appeared were helpful, but I have to agree with other reviews the manager wasn’t a people person at all and should never be allowed to be customer facing, she should take lessons from the other staff there!!! In summary great villa nice and quiet but I would never go back.
Stayed 8 nights in Sep 2018

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good villas in a quiet place
The villa itself was big and spacious, and the swimming pool was a very nice addition to it. There was a TV in the living room and it was big, but practically was useless. It showed only local channels, no international channels, quite disappointing. WiFi was very slow and worked only in the living room. I couldn't get good the signal from the bedroom, again quite disappointing. There was only 2 towels (1 big and 1 small) per person, and they were changed once in 3 days. This was below the standard. The living room and the bedroom were equipped AC that were quite noise at night, so I really couldn't relax completely. The same about a pump of the swimming pool. It worked very loudly. The minibar was quite basic and overpriced. The service was not great as well, below the standard in Thailand.
Stayed 6 nights in Dec 2017

8/10 Good

J, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE SERVICE, RELAX
very enjoyable with my family, the staff is very friendly, just the location is abit far from shop, after 5pm no more shuttle, but dinner they had a menu to order from outside, but got charge delivery service fee.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrogant boss. Biggest problem for the property
In hotels.com fact sheet stated electricity charge on the 3rd night and we totally agreed to pay for that but the boss insist we should pay for the 1st and 2nd night which is not as per hotels.com fact sheet. we dont mind to pay for all night but you need to make yourself clear before stated on the hotels.com. The reception ladies are nice and accommodate and try to help us to solve it out. Fianally she call the boss but the boss refuse to talk to us and insist we must pay the 1st and 2nd night also else her salary will be deduct.
Stayed 3 nights in Jul 2017

10/10 Excellent

Dawna, Boise, ID USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, wonderful accommodations
Loved our time there. Marc and Sunny were very nice, friendly and easy to work with (and didn't make fun of our stupid questions). I am already trying to put together a trip next year and we'll definitely be looking at staying with them again.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa if you want a quite stay
Villa in good condition and the hotel staff Mr. Sun and Gary take care us well during our stay. Excellent villa if you wish to spend quality time with your friends and family by chilling in the villa. Basically you need a car to travel anywhere. Villa provide complementary shuttle service to layan beach which where dream beach club located and villa supermarket. However, not recommended if you experience aspect to stay in a crowded area like patong. The down side of this villa will be you will get annoyed by the bugs flying around during raining reason.

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern villa
We stayed here for 4 nights and it was perfect. The room was very clean, modern and the pool was awesome and private. The villa sometimes had abit of a sewerage smell coming from the bathrooms but I've experienced that with most of the villas I've stayed at in Thailand. It isn't walking distance to anything but you can hire a scooter which is so much fun or the hotel offers free shuttle to a few eateries, beach, etc.

8/10 Good

Sharifah Afifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eva , Hongkong/ UK

Liked: Staff & service
Peaceful and relaxing location
The hotel staff (Boyy) was very helpful and friendly. Even before we arrived he helped us arrange things for when we arrived such as car pick up service from the airport, renting bbq, transport to Layan beach etc... The villa was newly refurbished and felt like we were the first group to stay at villa 11 because we smelt freshly renovated villa. Everything was new and fresh however, it contained problems such as sewage, there was a problem with toilet flushing in one of the bedrooms, master shower had blockage took a long time for the water to go and water was everywhere after shower and the kitchen sink was blocked. The staff were very helpful and helped unblock nearly every day of our stay. The villa needs to look into fixing this problem as it was very annoying for us. Overall, I would definitely recommend the villa due to the service from the staff there. There were a few beaches nearby and convenient if you had a car. It's away from the hustle and bustle of the Patong town centre. They do however need to fix plumbing problems to ensure customers' stay more at ease.

4/10 Poor

Pak Hin

Travelled with family
Disliked: Amenities
My family and I have stayed for 5days at Villa Sunpao and we had a great time here! The staff called Aew is very friendly and helpful, she gave us some suggestions for us to explore Phuket. The villa is nice but there is A little bit far away and the TV cannot be used during our stay. No local channels and hard to search the youtube via the browser. We hope they can fix it for the next guest. Besides, we are disappointed there is no housekeeping service during our stay but it has been shown on their service list. And they will charge you the electricity fee before you check out. We have paid for 9xxTHB for 5 days. FYI.
Stayed 4 nights in Feb 2024

8/10 Good

lolo, bruxelles

Liked: Cleanliness, staff & service, room comfort
Très jolie villa dans un endroit calme. 2 petits problèmes: odeur très désagréable dans la salle de bain et l’eau de la piscine verte à notre arrivée.
Stayed 2 nights in Jan 2018

4/10 Poor

kar, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不近名境點,十里外什麼都沒有,連一間便利店都沒有,一個字。。。。煩
最差的體驗,員工服務差,地方不便,只能在酒店內隨便走走,可是酒店很少,沒什麼看,很麻煩的酒店,永遠都不會去
Stayed 2 nights in Oct 2017

10/10 Excellent

Wing Sze Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適整潔的Villa
Villa員工態度友善及滿足到我的需求

10/10 Excellent

moon kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깨끗하고 편안한 호텔
호텔위치가 좀 외진곳에 있어 렌트카등 다른 교통수단이 없으면 예매합니다.하지만 객실 상태 나 직원들의 서비스는 상당히 좋습니다.대신 스파비용은 좀 비싸네요. 아 그리고 3박이상은 추가 전기요금이 징수되니 잊지마시길 바랍니다. 3박5일 일정이라면 첫날밤은 다른곳에서 간단히 하루를 이용하고 오는것도 좋을듯 합니다. 일행들끼리 또는 가족끼리만의 오붓한 시간을 보내기엔 참 좋은곳입니다.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

tokyo, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔 綺麗
言うことなしのヴィラでした。 設備も備品も完璧 クリーニングもきれいでした。 Wi-Fiも強くて良い お湯もきちんと出るし、最高でした

10/10 Excellent

Alan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體表現值得推薦
整體都很好,女主持非常好,有態度,地方比較偏僻,而且清楚員常忘記更新清潔用品,但環境清靜,值得推薦!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Perfekt när ni vill vara själva några dagar.Perfekt att träffas för möte i jobbet. Under trevliga former. Vi kunde köpa mat att tillaga själva extra plus med grillen.

10/10 Excellent

FUN, KR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용히 쉬기 좋은 빌라입니다.
위치는 애매합니다. 차나 오토바이가 있어야 편해요. 전기자전거나 스쿠터 렌트해줍니다. 레지던스형이라서 주방도 있으니 직접 해 드실수 있습니다 인테리어도 잘 되어있고 가격대비 좋은 풀빌라라고 생각합니다. 스텝들도 친절하구요. 조용히 쉬기 좋은 빌라입니다. 식당이 없으니 참고하시구요.. 바베큐 그릴도 돈내고 빌릴수있어요

10/10 Excellent

BUN, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいビラでした。
素晴らしいビラでした。プライベートプールも部屋も最高でした。 部屋はとても清潔で、新しく、スタッフの対応も丁寧でした。 今回の旅は2週間で、3つのプライベートプール付きのビラと2つのホテルとビラ、計5つの宿泊施設に泊まりましたが、ここが圧倒的に1番安かったのに、最高の宿泊施設でした。 また来たいと思います。今回は3泊でしたが、次回は1週間は宿泊したいと思います。 注意点は2つ。 山の中なのでレンタカーをした方が良い。レンタカーがない場合は事前予約で空港まで迎えに来てもらえます。 虫除けスプレーは必要です。現地でも200円位で買えます。