Lobby
Check availability

Reviews of Volunteer Inn

3 out of 5
Volunteer Inn
St. Catharine's Square, Chipping Campden, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 74 reviews" "
Rating 8 - Good. 29 out of 74 reviews" "
Rating 6 - Okay. 7 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Liked: Cleanliness
Nice and neat stay. Easygoing and addressed all our needs. Included breakfast was very good!
Stayed 1 night in Mar 2024
Response from peter on 8 Mar 2024
Thanks for your review.regardsPeter

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely warm clean comfortable room. Great breakfast. Friendly staff. A bit noisy (rooms are over the bar). On street parking limited.
Stayed 1 night in Nov 2023
Response from peter on 25 Nov 2023
Thank you for your review

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2-night stay
The Volunteer Inn was a lovely place for a 2-night stay while in the area for a wedding. The room (twin beds for me and my daughter) was a good size, very clean and nicely decorated. It was well equipped with towels, tea tray etc. There was some noise from the public during opening hours but it didn’t bother us and should be expected. The breakfasts were fantastic and they have a good system for preordering the night before. The staff were all friendly and welcoming, and the check in/out process was quick and easy.
Stayed 2 nights in Oct 2023
Response from peter on 5 Nov 2023
Thank you

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room ,very friendly staff ,plenty for breakfast, well organised and quiet as rooms away from main pub area ,would use again
Stayed 2 nights in Oct 2023
Response from peter on 25 Nov 2023
Thank you for your review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was a great help with getting me checked-in early, as I was off for a wedding and would have otherwise struggled. Super friendly and helpful and got an upgrade on the room too. The breakfast was delicious and freshly cooked. The town is so lovely and pretty. As it is a historic property, the stairs and floor above were a bit creaky. something to bear in mind if you're sound-sensitive...
Stayed 1 night in Oct 2023
Response from peter on 25 Nov 2023
Thank you for your review

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with pub and restaurant attached. Beautiful neighborhood.
Stayed 1 night in Sep 2023
Response from peter on 25 Nov 2023
Thank you for your review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and a newly refurbished room.
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Stayed 1 night in Sep 2023

8/10 Good

caroline

Liked: Amenities
Breakfast was good excellent choice. Didn’t eat there in evening as not curry eaters.
Stayed 5 nights in Aug 2023

8/10 Good

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadside motel
We were expecting a charming BnB but the accommodations are like a roadside American motel, basic and not charming at all! Apart from the bartender who let us into our room, we were never greeted by another soul, a pretty inhospitable place!
Stayed 2 nights in Jul 2023

10/10 Excellent

Dr. Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and spotless! So clean and a large room and comfortable bed. Bathroom very clean and excellent shower! Highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy, great breakfast
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Louise

Travelled with group
Liked: Staff & service, property conditions & facilities
Lovely local inn perfect if you’re walking the Cotswolds Way (as we were). Very clean, welcoming staff and great breakfast. Would recommend.
Stayed 1 night in Mar 2023
Response from Peter on 6 Mar 2023
Hi LouiseThanks you for your review, glad to hear you had a good stay with us.

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Margarita

Stayed 1 night in Oct 2022

10/10 Excellent

Douglas, Edgewater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun. Wonderful one night stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Stayed 1 night in Sep 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded to a bigger room which was awesome. There is an India restaurant on site and the hotel breakfast was hit and delicious.
Stayed 1 night in Sep 2022

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for an overnight stay in the Cotswolds. We normally go for Broadway or Winchcombe and this was a nice change. Busy bustling little town.
Stayed 1 night in Sep 2022

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, very clean and staff were friendly and helpful. Locals were friendly, dinner was good and prices were very reasonable, on street parking was not hard to come by. Would stay again, had great atmosphere and character, check-in staff helped with our luggage.
Stayed 1 night in Sep 2022

2/10 Terrible

Alan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room had a separate bathroom, which was very inconvenient and we did not know in advance. The room was above the bar and there was continuous noise from this and the outdoor smoking area from late afternoon onwards. On the Saturday there was a live band playing in the bar till 11.30 which was so loud in the room that we could not even watch the tv. The noise from people leaving carried on until midnight. We were not told in advance about the live music. The towel rail was hanging off the wall in the bathroom and when we arrived there was only one light in the bedroom, a bulb from the pendant, and we had to ask for a reading lamp. There were no hangers in the wardrobe. Overall it was very disappointing and spoiled our visit to a beautiful part of the Cotswolds.
Stayed 2 nights in Sep 2022

6/10 Okay

Raymond

Stayed 1 night in Sep 2022

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, very clean. The only downside was that our room was above the pub washroom so there was a fair bit of noise
Stayed 2 nights in Jul 2022
Response from Peter on 2 Aug 2022
Thank you for your review

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Peter on 14 Jun 2022
Thank you

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Peg

Travelled with family
Liked: Cleanliness, staff & service
Great location for exploring the Cotswolds
Stayed 2 nights in Jun 2022
Response from Peter on 14 Jun 2022
Thank you

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Peter on 4 Jun 2022
Thank you

10/10 Excellent

Barbara A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. We were starting the Cotswold trail and the location was perfect. Check in at the bar was easy. We had a twin room which was comfortable and clean. Peter. I think the proprietor, was amazing. We gave him 2 dsys notice on luggage transfer and when we got there he had it all arranged. Thank you.
Stayed 1 night in Apr 2022
Response from Peter on 4 Jun 2022
Thank you

8/10 Good

Ana Belen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Peter on 28 Sept 2021
Thank you for your review

8/10 Good

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently situated, clean and friendly. Pity that there was no tv signal.
Stayed 1 night in Sep 2021
Response from Peter on 28 Sept 2021
Thank you for your review. I'm sorry there was not tv signal, the problem has been now fixed.

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Basic, clean and serviceable. Great breakfast
Stayed 1 night in Sep 2021
Response from Peter on 21 Sept 2021
Thank you

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in center of the village, very clean and comfortable room. The pub looks a bit dingy but the bedroom was bright and fresh. We had a problem with the shower on the second day but they offered us another room to use and the plumber was there to fix it in no time. The best thing was the Indian restaurant behind the pub - amazing! The English breakfast was good too.
Stayed 1 night in Aug 2021
Response from Peter on 21 Sept 2021
Thank you

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise from the pub tables just next to our window... able to sleep after midnight...
Stayed 1 night in Aug 2021
Response from Peter on 26 Aug 2021
Thank you,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff good breakfast lovely room
Stayed 2 nights in Jul 2021
Response from Peter on 29 Jul 2021
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Peter on 18 Jul 2021
Thank you

4/10 Poor

Verified traveller

Travelled with family
Never stayed at this property before but know the area well. .arrived to find we haven't got a room , staff say there is no booking in my name, then offered a room that was very small and very noisy from the people watching football .Although extremely disappointed the manager the next morning offered us a free night to compensate for the mix up. This does not explain why there was no booking from expedia. .
Stayed 2 nights in Jun 2021
Response from Peter on 18 Jul 2021
I don't think we need to add anything else! We did make a mistake and as I believe we did more then enough to compensate you for it! Perhaps full refund would be more to your likings. regards peter Owner

8/10 Good

DAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
One night stay passing through after trip to Cornwall was handy and a very pretty village. Apart from hotels.com not confirming my booking with The Volunteer, the lady behind the bar was quick and efficient in sitting the room I had prepaid and booked. The breakfast order was missed and so we gave the chef/waitress a surprise when we walked in and she then had to rustle up our order which had been left on the back of our room door and missed by the order collector! The best bit of our stay was the curry house on site, good food and reasonably priced.
Stayed 1 night in Jun 2021
Response from Peter on 18 Jul 2021
Thank you

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet spot
Quiet room behind a quiet pub. Great location and breakfast by attentive stafg
Stayed 1 night in Oct 2020
Response from Peter on 10 Nov 2020
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from peter on 27 Oct 2020
Thnak you

10/10 Excellent

Mark

Stayed 1 night in Sep 2020
Response from Peter on 20 Oct 2020
Thnak you

8/10 Good

anon, liverpool uk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean property which is well located just a short walk from the centre. No parking only roadside. Staff are helpful and breakfast is fine. Only downside is that it was a cold evening in August and there was no heating.
Stayed 1 night in Aug 2020
Response from Peter on 20 Oct 2020
Thnak you

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Very nice place! Great location in cute little town! Ate at Indian restaurant connected to pub. Food was very good!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Adrianell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small pub and inn
Didn't know the Volunteer Inn was also an Indian restaurant and local sports bar. We walked up the street for a traditional English meal and quieter evening. However, up in our room you couldn't hear the noise below and the stay was nice. Breakfast the next morning was traditional.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Great breakfast wonderful staff all beyond expectations.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location. Highly recommend associated Indian restaurant.
Stayed 2 nights in Jul 2019

10/10 Excellent

Rollande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Volunteer Inn is your quintessential Inn and would definitely stay there again.
Stayed 1 night in May 2019
Response from Peter on 29 May 2019
We are happy you had a good stay and Thnak you for your review