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Reviews of ibis budget Chilly Mazarin Les Champarts

2 out of 5
ibis budget Chilly Mazarin Les Champarts
2 Route De Longjumeau, Chilly-Mazarin, Essonne

Reviews

6.8
Rating 10 - Excellent. 59 out of 377 reviews" "
Rating 8 - Good. 139 out of 377 reviews" "
Rating 6 - Okay. 101 out of 377 reviews" "
Rating 4 - Poor. 46 out of 377 reviews" "
Rating 2 - Terrible. 32 out of 377 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew, COLUMBIA

Travelled with partner
Liked: Staff & service
Cheap for a night but beds are not great, very loud elevator, not great heat for a cold night. Easy walk from there to Tokyo Sanaya for a great meal.
Response from LA RECEPTION on 30 Jan 2024
Bonjour,Merci d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous avons un système de chauffage où la température dans la chambre est à 22 au lieu de 19 comme demandé par le gouvernement et pour ce qui est du bruit de l'ascenseur, nous avons appelé en urgence l'ascenseur qui n'est pas intervenu tout de suite. Sachez que nous mettons tout en oeuvre pour que nos clients soient entièrement satisfaits et que leur séjour se passe au mieux.Cordialement.La réception

4/10 Poor

Kamal

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom towels were stained, and the carpet in the room did not look like it was cleaned any time recently.
Response from LA RECEPTION on 11 Jan 2023
Hello Sir,Thank you for taking the time to leave us your opinion following your visit to our Hotel, because we attach great importance to the various customer opinions. However appalling the task on the bath towel, it would have just been necessary to say it in reception to note it and to change it to you. Because we trust Elis, which delivers clean linen to us, but of course, as you have seen, shortcomings are possible. Rest assured, we are working with the cleaning company so that these shortcomings are not better controlled.Cordially,

8/10 Good

Victor A

Stayed 2 nights in Sep 2022
Response from La réception on 27 Sept 2022
Bonjour Monsieur,Merci d'avoir pris le temps de laisser une bonne note et nous espérons vous revoir prochainement.Bien à vous

10/10 Excellent

Vicente

Stayed 1 night in May 2022
Response from La réception on 13 May 2022
Bonjour Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel ibis budget Chilly-Mazarin. Nous sommes désolés pour les quelques manquements de service ou de prestation que vous avez pu observé, et nous vous prions d’accepter nos plus sincères excuses. De nouveau, nous vous remercions pour vos commentaires et espérons gagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, monsieur, en l’expression de nos sentiments les meilleurs.

6/10 Okay

Yaluni

Liked: Staff & service, room comfort
I've been to other ibis budget hotels and this one is very different from the norm. the bathroom was puddled, the external appearance of the building was abandoned and dark corridors
Stayed 1 night in Apr 2022
Response from LA RECEPTION on 10 May 2022
Bonjour, Nous vous remercions d'avoir pris le temps de laisser un commentaire. Cordialement

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Basic but clean and tidy. Staff helpful and friendly. Breakfast was good, great coffee. Tables were cleaned quickly after guests were finished. Overall a very pleasant stay.
Stayed 4 nights in Apr 2022
Response from LA RECEPTION on 10 May 2022
Bonjour, Un grand merci d'avoir pris le temps de laisser une bonne note et un bon commentaire. Nous espérons vous revoir prochainement. Bien cordialement

4/10 Poor

Amanda

Stayed 1 night in Apr 2022

2/10 Terrible

Hugo

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not clean
Stayed 1 night in Feb 2022
Response from Rhonel.L on 10 Feb 2022
Dear Hugo, Thank for your feedback and sorry for the bad experience during your stay. Best regards

10/10 Excellent

Hatab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice place I had good sleep which was the my priority.
Stayed 1 night in Nov 2021
Response from Rhonel.L on 11 Nov 2021
Cher Hatab, Nous vous remercions d'avoir prix le temps d'évaluer votre séjour dans notre établissement. En espérant vous revoir très bientôt. Cordialement

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was comfortable, everything you need and conveniently situated for our needs.
Stayed 1 night in Jun 2019
Response from LA DIRECTION on 9 Oct 2019
Bonjour, Nous sommes ravis de voir que votre séjour ait été plaisant et nous espérons vous revoir très vite. Cordialement.

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Good price, clean comfy rooms...
Great Crew behind the front desk, especially as I did not speak much french. The area is near the airport, and the planes go right over the hotel, but they are hardly noticeable as they are only gliding in for landing. I would stay there again, if I was outside the city.
Stayed 4 nights in May 2019
Response from LA RECEPTION on 9 Oct 2019
Bonjour, Un grand merci d'avoir partagé votre expérience. Nous espérons vous revoir très vite. Cordialement.

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect location for a quick 24 hour work trip
Stayed 1 night in Jan 2019

4/10 Poor

Nick, Devon, England

Disliked: Cleanliness, property conditions & facilities, room comfort
The dirtiest hotel room I have ever been in....
The carpets where stained, there was stuff on the head board (we couldn't work out what it was), the bathroom was mouldy, as was part of the ceiling. There were electrical sockets coming out of the walls, the smoke detector was dusty (not very safe!), there was piles of dust in the corners of the room, one of the walls was only partially painted. The room vent was full of dust, and the door into the room was covered in dust and cobwebs all along the hinges. And this is all stuff we spotted within the first hour.... We were meant to stay 3 nights, but instead only stayed for one sleepless night and got another hotel, we didn't want to walk on the carpet without shoes on and didn't even want to touch the shower!
Stayed 3 nights in Jul 2018

4/10 Poor

Carole, Miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel situation doesn’t work for us. We came from Orly Sud and left from Orly Sud. No shuttle available, and the taxi was very expensive. The hotel itself is old and very basic. No air conditioning in the rooms, and if you open the windows, planes are landing every 10 minutes. One towel per person in the bathroom, and nothing for the floor, soap/ shampoo very basic... The staff was very friendly, and helpful. Didn’t like this hotel.
Stayed 1 night in Jul 2018

6/10 Okay

Ian, Manchester, England

Disliked: Property conditions & facilities, room comfort
Reasonable Hotel for sleeping only
Told it was close to the Airport but it cost over Euro 56.00 to get from and to Orly Airport. Breakfast extra and not worth the expense .
Stayed 1 night in Sep 2017

6/10 Okay

Alistair

Liked: Staff & service
Budget Stay
It's a budget stay and that's what you get. The room was clean and comfortable for the 1 night I was there. No frills, but for a quick stop that was all I needed
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice. Nice commodities. For the price its ok can expect more.
Stayed 1 night in Aug 2017
Response from La Direction on 15 Sept 2017
Bonjour, Un grand merci à vous d'avoir partagé votre expérience sur Expédia. Nous espérons vous revoir très prochainement. Cordialement.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Expect to get what you paid for.
It's cheap, so don't expect anything great. Everything was clean, but even though, the bathroom smelled like sewer. Tiny tiny shower, I had to wash my hair with my head down because when I put both of my arms up, my elbows would hit the shower walls. If you need to park, don't arrive after 9pm and expect to find a parking space.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucked
I've seen crack hotels in east Oakland cleaner than this dump! Yuck!!!! Horrible.

4/10 Poor

Mohammad, Birmingham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service but rooms are not great
We needed a hotel to stay as our flight was in the following morning. The wall charger did not work unless we held the car against the plug, the rooms were tall small and less walking space. On a positive note the service provided was excellent so have nothing negative to say about that.

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inferior to other Premiere Classe hotels
Carpets, etc very dirty and worn. Receptionist on personal phone call when I tried to check in, and every other time I walked by reception desk. No vending machines or convenient local place to buy cold drinks or snacks. Not very nice surroundings. Room fine.

4/10 Poor

Randy, Chicago, IL, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Weak wireless signal
It was an OK motel. The rooms were small, even by European standards. The wireless internet signal was weak, so don;t count too heavily on it

4/10 Poor

Michael, California, USA / Kaiserslaturn, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for... Acceptable is you want to sacrifice quality to save $$.
The bad: -The hotel is old and very unattractive. The rooms are VERY small along with the hotel itself (lobby, parking lot, etc). -When I showed up my bed wasn't made and there were used towels all over the floor and a cigarette in the toilet. They eventually came to clean but did not bring new linens, they simply remade the bed with the old ones. -It is located RIGHT next to the airport flight line, meaning that plans CONSTANTLY fly 100ft or less over the hotel, which is very loud. -It is situated between two major roadways and right next to the freeway, which is also very loud. -There isn't anything to do in the area besides two restaurants two blocks away. The neighborhood is ugly and run down. -The intent is incredibly slow and took a 4-5 minutes to simply load any web page. -There was only one electrical plug in the room and one in the bathroom. No fridge, DVD player, microwave or ANYTHING else besides the bed, wall lamp and tiny TV. -You have to take a bus and train (with 2-3 transfers) to get to Paris and the city center, which is a 1.5 hour trip one-way; too far for multiple trips. -The staff only speak French. The good: -It was cheap for me, but I would not pay more than $30-$50 a night. -The bus stop is only 2 blocks away and it only costs around 3.5 euro for bus/train fare to get into Paris. -It has free parking (because it's in the middle of nowhere). Stay here if you don't mind a long trip into the city or a poor quality hotel and simply want to save money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Premiere Class
My husband and I have stayed in everything from hostels while backpacking after college to five star properties throughout Europe. We go into each reservation with open eyes pretty much knowing you get what you pay for. This place is not worth more than $15/night. The toilets in two separate rooms still had feces in them, on them... when we checked in. There was hair (as in more than 4) on the sheets and pillows. The lights were covered in a film of dust. We were so afraid of catching anything that we slept with our clothes on. We chose this hotel because it was close to Orly and on our way back from the Loire Valley we would only be staying for a short night 10PM to 4AM. The location is right off the highway. I would save yourselves some money and stay anywhere else. If what I saw was disgusting enough I'm quite worried about what I don't know about Hotel Premiere Class. We have stayed in much cleaner hostels and mountain lodges for much less than what we paid for our night here.

4/10 Poor

Laëtitia

Travelled with family
Disliked: Cleanliness
Séjour médiocre
A l'arrivée notre chambre de 3 lits était finalement une chambre 2 lits la nôtre n'était plus disponible il a fallu attendre plus de 20 minutes a 2h du matin pour trouver la solution ! Le lendemain impossible de rentrer a nouveau dans notre chambre réservée pour 2 nuits car nous n'étions plus enregistré ! De plus il y avait des insectes dans la chambre.
Stayed 2 nights in Jan 2024
Response from LA RECEPTION on 30 Jan 2024
Bonjour madame,Nous sommes désolés de lire que vous avez été obligée d'attendre une solution pendant 20 minutes. La personne en réception ce jour là était nouvelle et nous nous excusons encore de la gêne occasionnée. Concernant votre 2e nuit, votre carte de chambre était simplement désactivée mais un autre réceptionniste vous la refaite sans soucis. Nous sommes allés voir s'il y avait des insectes dans votre chambre et nous n'avons rien vu.... Cordialement.LA RECEPTION

8/10 Good

MAREVA

Travelled with family
Liked: Staff & service
Je recommande cet hotel
Stayed 1 night in Dec 2023
Response from La Reception on 11 Dec 2023
Bonjour, Madamenous vous remercions de nous avoir laissé une si belle note nous espérons vous revoir a bientôtcordialement la réception

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from khady on 11 Dec 2023
Bonjour, Madamenous vous remercions de nous avoir laissé une si belle note suite a votre séjour notre serait ravi d'apprendre que votre séjour à été a la hauteur de vos attentes nous espérons avec grand plaisir vous revoir bientôt en vous souhaitant des joyeuses fêtes cordialement la rception

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023
Response from La Reception on 8 Dec 2023
Nous vous remercions d'avoir pris le temps de commenter votre récent séjour à l'ibis budget Chilly-Mazarin. Nous sommes heureux d'apprendre que votre séjour s'est bien passé.Chez ibis budget, nous nous efforçons de fournir un hébergement de qualité et de veiller à ce que nos clients passent un séjour confortable.LA RECEPTION

2/10 Terrible

Maeva

Stayed 1 night in Nov 2023
Response from la réception on 28 Nov 2023
Bonjour,Merci d'avoir pris le temps de laisser une note même si nous aurions aimé savoir ce qui c'était passé pendant votre séjour.Cordialement.

8/10 Good

Mehdi

Business traveller
Liked: Property conditions & facilities, room comfort
Les toilettes n'étaient pas nettoyer. Sinon tout OK,
Stayed 1 night in Nov 2023
Response from La Reception on 22 Nov 2023
Beste MehdiBedankt dat u de tijd heeft genomen om het ibis budget Chilly-Mazarin Les Champarts te beoordelen. We zijn blij te horen dat u genoten heeft van uw verblijf bij ons, en verontschuldigen ons dat de toiletten niet schoongemaakt zijn. We zijn er trots op dat we een schone, comfortabele en veilige omgeving voor al onze gasten kunnen bieden, dus uw feedback is erg belangrijk voor ons. Bij ibis budget Chilly-Mazarin Les Champarts geloven we in uitzonderlijke service met een persoonlijk tintje, om ervoor te zorgen dat al onze gasten een plezierige ervaring hebben. We hopen dat u ons nog een kans wilt geven om u de ibis budget Chilly-Mazarin Les Champarts ervaring te laten zien. We hopen u snel weer te mogen verwelkomen!DE ONTHAAL

8/10 Good

Abdelwahab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from LA RECEPTION on 6 Nov 2023
Bonjour,Nous vous remercions d'avoir pris le temps de nous laisser une bonne note.Nous espérons vous revoir prochainement.Cordialement

8/10 Good

Chassin

Stayed 1 night in Oct 2023
Response from LA RECEPTION on 6 Nov 2023
Bonjour,Merci d'avoir pris le temps de nous laisser une bonne note. Nous espérons vous revoir bientôt dans notre hôtel.Bien à vous.

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from LA RECEPTION on 11 Oct 2023
bonjour nous vous remercions de nous avoir laissé un commentaire suite a votre séjournous espérons vous revoir à bientôt cordialement

6/10 Okay

Arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from LA RECEPTION on 11 Sept 2023
bonjour tout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjour nous espérons vous revoir bientôtcordialement la réception

10/10 Excellent

AGNES

Stayed 1 night in Aug 2023
Response from La réception on 25 Sept 2023
bonjour Madame tout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjour nous espérons vous revoir bientôtcordialement la réception

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Dommage que les chambres ne soient pas climatisées.
Stayed 1 night in Aug 2023
Response from LA RECEPTION on 28 Aug 2023
Bonjour Madame Poilbouc tout d'abord nous vous remercions d'avoir pris le temps de nous avoir laissé un commentaire suite a votre séjour en effet malheureusement nos chambres ne son pas climatisées ,nous pouvons vous proposer des ventilateur a l'accueil .veuillez accepté nos sincères excusecordialement la réception

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from LA RECEPTION on 22 Aug 2023
bonjour tout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjourcordialement la réception

10/10 Excellent

Jean Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from LA RECEPTION on 22 Aug 2023
Bonjour Monsieur Vongtout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjour nous somme très ravi d'appendre que votre séjour s'est bien passé et que nos équipes ont contribué , nous espérons vous revoir très bientôtcordialement la réception

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A conseiller,et a refaire me concernant👍
Stayed 1 night in Aug 2023
Response from LA RECEPTION on 22 Aug 2023
Bonjour Monsieur Riso tout d'abord noud vous remercions de nous avoir laissé un commentaire suite a votre séjour nous espérons vous revoir très bientôtcordialementréception

10/10 Excellent

Heleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you get clean beds, free parking and well trained and kind staff. Perfect for a stop towards other places in France. The stop is just after the ‘ring’ in Paris, so you won’t have trafic jams early in the morning during your continuation of the trip.
Stayed 1 night in Jul 2023
Response from LA RECEPTION on 22 Aug 2023
hello Mrs Teekenfirst of all we thank you for leaving us a comment following your stay we are delighted to hear that your stay went very well we hope to see you again very soonSincerelythe reception

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from LA RECEPTION on 24 Aug 2023
bonjour Madame Frammery tout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjour nous sommes ravis d'appendre que votre séjour s'est bien passé et nos équipes on contribué a cela ,nous espérons vous revoir bientôt, encore une fois Mercie pour cette excellente appréciation cordialement la réception

4/10 Poor

Sébastien

Business traveller
Disliked: Staff & service, room comfort
Pas de clim tv fonctione mal
Stayed 3 nights in Jul 2023
Response from LA RECEPTION on 24 Aug 2023
Bonjour Monsieur Pouradiertout d'abord nous vous remercions de nous avoir laissé un commentaire suite a votre séjour, nous désolé du manque de climatisation dans mais nous disposons des ventilateur que vous pouvez demander lors votre arrivé. concernant le téléviseur nous sommes navré du peut être à un disfonctionnement d'un câble chose qu'arrive rarement n'hésitez pas de faire part au personnel de l'accueil qui sera là 24/24 cordialement la réception

10/10 Excellent

Frédéric

Stayed 1 night in Jul 2023
Response from LA RECEPTION on 28 Aug 2023
Bonjour Monsieur Noël nous vous remercions de nous avoir laissé un commentaire et cet excellente note suite a votre séjour nous sommes ravi d'appendre que votre séjour s'est très bien passé et nos équipes ont contribué à cela ,nous espérons vous revoir bientôt avec grand plaisircordialement la réception

2/10 Terrible

Wendel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Frustração
Olá, prezados! Boa tarde. Tudo bem? Preciso informá-los que a experiência foi péssima! A única parte boa foi a educação dos funcionários. O quarto era “ok”. A primeira parte ruim do quarto foi o banheiro, pois tinha uma cortina que molhava tudo, que ficava grudando no nosso corpo molhado na hora do banho. A parte do chuveiro era delimitada com uma cortina, não tinha um box. O café da manhã era resumido em pães, limitado ao extremo, pouquíssimas coisas mesmo. Foi bem frustrante, pois em todas nossas hospedagem, mesmo em hotéis mais simples, tinha um excelente café da manhã. O café da manhã foi bem ruim, de verdade. A pior parte de todas envolvia o bem estar, o conforto do quarto, que foi a falta de um ar-condicionado. Meu Deus! Isso foi bem tenso. Fomos até a recepção para falar sobre e o funcionário confirmou a ausência do ar-condicionado e para piorar, nem um ventilador tinha. Dormimos de janela aberta, com muito barulho de aviões, pois estava terrivelmente quente. Foi horrível, de verdade.
Stayed 1 night in Jun 2023
Response from LA RECEPTION on 24 Aug 2023
antes de mais nada agradecemos por nos deixar um comentário após sua estadia lamentamos muito do fundo de nossos corações o transtorno causado pelo forte calor e pela falta de ventiladores para lhe oferecer após isso por favor aceite nossas sinceras desculpasSinceramentea recepção

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from LA RECEPTION on 26 May 2023
Bonjour Monsieur,Un grand merci d'avoir pris le temps de nous laisser une bonne note.Nous espérons vous revoir bientôt.Cordialement

10/10 Excellent

Thierry

Stayed 1 night in May 2023
Response from LA RECEPTION on 26 May 2023
Bonjour Monsieur,Un grand merci d'avoir pris le temps de laisser une bonne note et nous espérons vous revoir prochainement.Cordialement

8/10 Good

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien mais mauvaise insonorisation
Chambre fonctionnelle mais pas réellement insonorisée... J'ai été réveillée pendant la 1e nuit par un couple dans la chambre d'en face qui s'amusait bien.
Stayed 2 nights in May 2023
Response from LA RECEPTION on 26 May 2023
Bonjour Madame,Merci d'avoir pris le temps de laisser un commentaire.Cordialement.

10/10 Excellent

Honorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from LA RECEPTION on 11 May 2023
Bonjour,Un grand merci d'avoir pris le temps de laisser une bonne note.Bien cordialement.

2/10 Terrible

YERFRICA

Stayed 2 nights in Mar 2023
Response from LA RECEPTION on 11 May 2023
Bonjour,Comment pouvez-vous mettre une note alors que la réservation a été annulée et que vous n'avez pas séjourné dans notre hôtel ?