Hotel New Otani Makuhari

4.0 star property
Boardwalk/promenade hotel with 5 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Exterior
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
1 bedroom, premium bedding, down duvets, in-room safe
Interior
Hotel New Otani Makuhari is near Makuhari Messe and scenic Makuharikaihin Prefectural Park. Guests can enjoy spa treatments, Fusion cuisine at five restaurants, an indoor pool, on-site shopping, coffee shops, and free WiFi throughout, enhancing the relaxing experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
The current price is RM498
RM630 total
20 Oct - 21 Oct

Room options

Available filters for rooms
Showing 50 of 50 rooms

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Moderate Double Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Triple Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room, Non Smoking, Corner

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 4 Twin Beds

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Balcony Suite Double, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Superior Corner Double Room

  • Sleeps 2

Malibu Suite Twin

  • Sleeps 2

Moderate Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Corner Quadruple Room Non-smoking

  • Sleeps 4

Moderate Double Room

  • Sleeps 2

Standard Room

  • Sleeps 2

Same Floor, Moderate 2 Twin Rooms, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 4
  • 4 Large Twin Beds

Standard Double Room-Non-Smoking

  • Sleeps 2

Standard Double Room-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Standard Twin Room -Smoking

  • Sleeps 2

Standard Triple Room-Smoking

  • Sleeps 3

Connecting Room-Non-Smoking

  • Sleeps 4

Moderate Twin Room-Smoking

  • Sleeps 2

Moderate Twin Room-Non-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking

  • Sleeps 2

Superior Twin Room-Smoking

  • Sleeps 2

Superior Double Room-Non-Smoking

  • Sleeps 2

Superior Double Room-Smoking

  • Sleeps 2

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2

Superior Corner Twin Room-Smoking

  • Sleeps 2

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3

Superior Corner Triple Room-Smoking

  • Sleeps 3

Standard Twin or Double Room Smoking

  • Sleeps 2

Junior Suite Double-Non Smoking

  • Sleeps 2

Standard Twin or Double Room Non-smoking

  • Sleeps 2

Junior Suite Twin-Non Smoking

  • Sleeps 3

Moderate Triple Room-Smoking

  • Sleeps 3

Junior Suite Double-smoking

  • Sleeps 2

Moderate Triple Room-Non-Smoking

  • Sleeps 3

Superior Corner Twin Room

  • Sleeps 2

Japanese Style Suite

  • Sleeps 10

Ocean Suite Twin

  • Sleeps 3

Bay Suite Twin

  • Sleeps 3
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About the area

Located in Makuhari, a neighbourhood in Chiba, Hotel New Otani Makuhari is near a train station and on the boardwalk. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Enjoy an event or a match at Makuhari Messe, and consider making time for Tokyo Disney Resort®—a top attraction that's not to be missed.
Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk - 0.0 km
  • Makuhari Messe - 6 min walk - 0.6 km
  • ZOZO Marine Stadium - 10 min walk - 0.9 km
  • Makuhari Beach - 12 min walk - 1.1 km
  • AeonMall Makuhari New City - 15 min walk - 1.3 km

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Tokyo (NRT-Narita Intl.) - 33 min drive

Restaurants

  • ‪さくら水産 - ‬3 min walk
  • ‪田所商店 - ‬3 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪パティスリーSATSUKI - ‬1 min walk
  • ‪MOMO Cafe - ‬5 min walk

About this property

Hotel New Otani Makuhari

Hotel near Mitsui Outlet Park Makuhari
Located close to Makuhari Messe and Makuharikaihin Prefectural Park, Hotel New Otani Makuhari provides a poolside bar, a terrace and shopping on-site. Indulge in a facial and a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free theme park shuttle and an indoor tennis court
  • A front desk safe, a 24-hour front desk and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All 418 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LED TVs with digital channels
  • Fridges, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Does Hotel New Otani Makuhari have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel New Otani Makuhari?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on 20 Oct 2025 start from RM 498.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Makuhari pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Makuhari?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Makuhari?

Checkout is at noon.

Where is Hotel New Otani Makuhari located?

Located in Makuhari, this spa hotel is within a 10-minute walk of Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. Makuhari Messe and AeonMall Makuhari New City are also within 1 mi (2 km). Makuharitoyosuna Station is 27 minutes by foot and Narashino Kaihin-Makuhari Station is 14 minutes.

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Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paige Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing view. The food was delicious
Stayed 6 nights in Sep 2025

8/10 Good

Yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Sep 2025

10/10 Excellent

Cary

Liked: Cleanliness
Quiet, Clean, Superb Staff, Perfect for my needs.
Stayed 6 nights in Jun 2025

8/10 Good

KOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが丁寧な対応です。
Stayed 1 night in Jun 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

8/10 Good

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities
ZOZOマリンスタジアムでの野球観戦にあわせて宿泊しました。リクエスト通りにスタジアムが見える部屋をご用意いただき、本当に嬉しかったです。ありがとうございました。
Stayed 1 night in Aug 2025

8/10 Good

Sachiyo

Liked: Staff & service, amenities, property conditions & facilities
浴室のガラスコップ、キチンと袋(ビニール袋)に入って置かれていたがコップに髪の毛が入っていて残念でした。パジャマ生地がしっかりしていたのは良かったです。
Stayed 1 night in Sep 2025

8/10 Good

Mitsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
天気は荒れていましたが概ね快適でした。週末深夜の暴走族がうるさかったかなぁ。
Stayed 4 nights in Aug 2025

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need more stars

There's not enough stars for service! This hotel was awesome in every regard
Stayed 4 nights in Jun 2025

8/10 Good

yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋をアップグレードして頂けて、お陰で女子旅が最高な思い出になりました♫ 有難うございました
Stayed 1 night in Jun 2025

10/10 Excellent

CHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Good location with good service
Stayed 6 nights in Oct 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan.
Stayed 4 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
機会があったらまた利用したいと思います
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wry convenient hotel

Convenient business hotel close to convention Centre
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張の際に利用させていただきました。ベッドは寝心地良く、部屋も綺麗に清掃されて、施設へのアクセスも良く快適でした。
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service
幕張メッセでのイベントの際には最適です。USBの充電は出来ませんでしたが、変換プラグを借りさせていただきました。 また利用したいです。
Stayed 1 night in Jul 2025

10/10 Excellent

Rieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方の対応が親切でした。お部屋もナイスビューに変えていただきありがとうございました、友人と楽しいひと時を過ごすことができました。
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 6 nights in Sep 2024

8/10 Good

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good room service! However, hotelier cannot speak and understand at all!
Stayed 3 nights in Feb 2025