Desk, free WiFi, bed sheets

Reviews of Yoyo Hotel

3 out of 5
Yoyo Hotel
11F., No.617, Zhongshan Rd., West Dist, Chiayi City

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 537 reviews" "
Rating 8 - Good. 217 out of 537 reviews" "
Rating 6 - Okay. 115 out of 537 reviews" "
Rating 4 - Poor. 39 out of 537 reviews" "
Rating 2 - Terrible. 14 out of 537 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wen Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Convenient and safe location. Staff was friendly and helpful. Interior was dated and room smelled like cigarette smoke.
Stayed 1 night in Apr 2024
Response from 訂房組 on 16 Apr 2024
親愛的貴賓,您好!謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
The location is so perfect. It is across the street from the train atation and tons of option for restaurants. Very easy to walk to everywhere. Hotel breakfast is very good. Room is very clean and bed is very comfortable. Will come back and stay.
Stayed 1 night in Apr 2024
Response from 訂房組 on 15 Apr 2024
Dear customer,Thank you for your comments, your praise is the driving force for our continued efforts.

8/10 Good

Seow Loi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room furniture and fittings looks abit old but the staff is polite and helpful. Location is ok, just opposite train station. Suitable for those planning to alishan in the early morning.
Stayed 2 nights in Mar 2024
Response from 訂房組 on 15 Apr 2024
Dear customer,Thank you for your comments, your praise is the driving force for our continued efforts.

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and free breakfast is high quality.
Stayed 2 nights in Feb 2024
Response from 訂房組 on 27 Mar 2024
親愛的貴賓,您好!謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

8/10 Good

Jacob

Travelled with family, Travelled with partner
Very standard hotel room. Bed and bathroom. The breakfast was 'aight and a nice surprise.
Stayed 1 night in Aug 2023
Response from 訂房組 on 11 Oct 2023
親愛的貴賓,您好!謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

8/10 Good

Marga indraswari, singapore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just the opposite of the TRA station and bus station which makes it convenient to go around considering that there’s no metro in this town. The town is a scene to behold albeit it would be better to visit during autumn or spring unlike the period of my travel now at summer! Lol. The only - side is that the hotel is not flexible and insisted for me to pay NT600 per day for the additional guest (there were 3 of us traveling in this trip). I’ve stayed in Taipei, Taichung and Tainan as a group of 3 and none of the hotels charged extra for the additional pax. There’s very basic Chinese breakfast and toast if you can’t eat Chinese breakfast which started even earlier than indicated (6:30am-9:30am). I’ve not gone to Alishan, maybe next time if I visit Chiayi again.
Stayed 2 nights in Jun 2023

6/10 Okay

chongfu

Travelled with family
Liked: Staff & service
Staff reacting quickly. And clean bedding . Very dirty carpet.
Stayed 2 nights in Mar 2023

4/10 Poor

Che Chia

Business traveller
Disliked: Cleanliness
Mr No Smoking
房間都是煙味,連洗手間都是。只要一呼吸就可以聞到濃烈的煙味。不過跟櫃檯反應後,有立刻換房間。
Stayed 1 night in Sep 2022

6/10 Okay

Fusao

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2020
Response from 訂房組 on 23 Dec 2020
感謝您入住我們的飯店。感謝您的意見反應!

2/10 Terrible

Tracy, Taiwan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
隔音超差、隔壁房每一句話都聽到超清楚。 只能簡單睡過夜、假如不在意整潔 Good location near to station
Stayed 1 night in Aug 2020
Response from 訂房組 on 14 Aug 2020
親愛的貴賓,您好! 隔音問題我們會向公司回報,謝謝您願意提供意見給我們。 敬祝 順心 嘉義優遊商旅 敬啟

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is damn good 2-3 mins walk to train station n to alishan bus waiting area. 10-15 mins walking distance to night market. Service is good.. if u going to alishan u can put ur big luggage there for days they allow that. Overall hotel is good. Will stay again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is an excellent choice! Down side is the breakfast with not much variety.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is ok for only stay a night before we going to Alishan on the next morning. Just opposite the railway and bus station , super near and convenience to move around. Short fall is confused with the payment mode during check in and check out.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Quite old building. The shampoo provided is packet and is not enough.
Stayed 1 night in May 2019

8/10 Good

Seeker, Sing

Travelled with partner
Liked: Cleanliness, staff & service
Near to Chaiyi TRA station. Breakfast crowded. not much place to seat
Stayed 1 night in Mar 2019
Response from 訂房組 on 15 Mar 2019
親愛的貴賓您好:謝謝您對於本公司的建議~我們會將您的建議上報給主管~謝謝您

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the train station and the bus stop to alishan are nearby. Below the hotel have cinema and fast food restaurant.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Big room with Great location. I could just take the bus across the road to Alishan outside Chiayi Railway Station.
Stayed 1 night in Nov 2018

8/10 Good

Kathleen Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and excellent location
The hotel is just across the street from Chiayi Railway Train Station. This makes it very convenient to catch the Alishan Forest Rail. Wenhua Road market is 15 minutes walk away. The newest landmark, Song of Forest and Hinoki Village are just 20 minutes walk away. Breakfast is good, with variety of vegetarian dishes, congee, fried vermicelli, steam rice and buns. Cutlery is clean and overall the place is comfortable with a great view as the hotel rooms occupy levels 11 to 15.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
just opp chia yi train station and only 10min walk to wenhua night market! Bed was abit hard but room was clean and nice! Check in is fast too!
Stayed 1 night in Nov 2018
Response from 訂房組 on 30 Dec 2018
親愛的 貴賓,您好 謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kathleen Lay

Liked: Cleanliness, staff & service, room comfort
Love the breakfast
Excellent location. Hotel is just across the street from Chiayi Train Railway Station. Staff are helpful. Room needs some upgrading but everything is in good working condition. Free breakfast starts at 6am of local vegetarian buffet spread, congee, steam buns and fried vermicelli. Overall satisfied for the price we paid.
Stayed 1 night in Oct 2018

10/10 Excellent

LIANG HOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room with great view of the city through the room window. Convenient to walk through the night market, food stalls and train station. Across the street is the bus stop to take bus to Alishan. A short distance to the rear of Chiayi station can take free shuttle bus 7211 to high speed railway station.
Stayed 1 night in Jun 2018
Response from 訂房組 on 14 Jun 2018
親愛的 LIANG貴賓,您好 謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, convenient location with access to transport and eatery. Great staff
Response from Julie on 10 May 2018
親愛的 Lai 貴賓,您好 謝謝您喜歡嘉義優遊商旅,您的推薦分享與美評提供我們持續前進的動力,我們致力提供住客最佳服務,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

6/10 Okay

weiduo, singapore

Hotel right opposite train stn. Decent.
Hotel was right opposite train station. Room considered pretty big considering the price paid and has all the basic necessities you need. Cons: no safety lock in room, walls quite thin - can hear next door talking, breakfast look unappetising, cold, and ran out pretty early? limited tv channels.
Stayed 2 nights in Mar 2018
Response from 訂房組 on 30 May 2018
親愛的weiduo 貴賓,您好 謝謝您喜歡嘉義優遊商旅,您的意見分享是提供我們持續前進的動力,我們飯店一定會爭對您提出的問題做改善,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

4/10 Poor

Juan ho

Location is good for those who heading to Alishan
Not very good experience with this hotel.

6/10 Okay

Dave

Disliked: Cleanliness
Good proximity to local train station
Good proximity to local train station if u want to go to Alishan by bus or train. Overall room is quite clean. However the carpet is dirty needs to b changed ...
Response from 訂房組 on 30 May 2018
親愛的Dave 貴賓,您好 謝謝您喜歡嘉義優遊商旅,您的意見分享是提供我們持續前進的動力,地毯部分我們飯店一定會加強清潔,期待您下次再次蒞臨嘉義,享受嘉義的人文風情,讓我們有機會可以為您介紹品嘗在地的風景與美食! 敬祝 順心 嘉義優遊商旅 敬啟

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is old as are the rooms. There are no English TV stations, the Wi-fi didn't always work, and the breakfast only offered white toast and jam for Western offerings. The reception desk is on the 11th floor. On the positive side, the location is convenient, the beds are comfortable and the bathroom includes a small bathtub.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

SLC, Toronto, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Not Good.
Buffet breakfast time is from 6am to 9:30am. The restaurant was very crowded everyday before 7:45am during our stay. It was a noisy environment and was almost chaotic with at least two tour groups coming in for breakfast at or about the same time. Coffee and tea were not available until after these groups had left. Visibly dirty tables were casually wiped "clean" by the staff but there still were food remains on them. It was about 8:15am and the restaurant was quiet with a few guests after the tour groups had gone. But then, besides the messy environment, there was not much that the restaurant could offer.  The almost empty food trays were not refilled. I saw a guest asking for refilling a tray that was almost empty.  In any case, there was a limited choice of food and the cooking was not good. Unbelievably, there was no hot water for showering for two out of the three nights we stayed for.  The receptionist told us that it was all because of the fact that a lot of guests were showering at the same time.  We were told that there would be a better chance to get hot water for showering before 7:30pm, when new tour groups would check in. The girl receptionist who checked us in was not quite polite and friendly.
Stayed 3 nights in Oct 2017

10/10 Excellent

Renan, San Francisco, CA, USA

Liked: Staff & service, property conditions & facilities, room comfort
At a Convenient Location
I just stayed one night. It was a good experience. The double room was great. The bathroom felt a little old. The lobby is interesting. The hotel is at the higher floors of the building it is in. The location is good, near the Chiayi train station. Note that station is not the HSR one. I got confused with that, so be aware. Overall it was a good experience. You should try.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel at Chiayi TRA station (across the road)
It is across the road from Chiayi TRA station. But when you have a luggage, it's not so easy to walk & cross the road. The road is less than perfect for luggage wheels.
Stayed 1 night in Jul 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Close to rail and bus stations. Bus to Alishan mountain park stops right in front of hotel. Not a problem to get some food close by. Room is spacious with a great view of the city from the 12th floor. Bed is comfortable, slept well. Very quiet, road noice does not penetrate inside. If I happen to be in this town again, will stay in the same hotel.

2/10 Terrible

Xiaohua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleasant at all

6/10 Okay

June, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
A well-traveled hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Josh, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Across from the slow train station, walking distance to night market, but staff didn't speak English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, hotel staffs are very friendly. Convenience store is nearby, overall very good location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy very Dirty Floor old Bath and very Bad smell in the Room Wohle Night from Aircon noise from neighboring room like a transformer room. Couldn't sleep at all

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
many improvements are needed.
breakfast food not good.

6/10 Okay

lili

Liked: Room comfort

10/10 Excellent

Huey Yen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I had a great stay in Yoyo hotel because the bed is big and comfortable. It is located opposite Chiayi train station which makes it super convenient to travel around. Also, they provide free and simple buffet-style breakfast every morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel closes to train station and slient
Good environment and breakfast. It's next to the train station where u can take bus to "ar lee mountain"

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place on mountain
Stayed only one night but was pleasant enough. Clean and friendly staff.