All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 66 reviews" "
10 - Excellent
7
Rating 8 - Good. 26 out of 66 reviews" "
8 - Good
26
Rating 6 - Okay. 17 out of 66 reviews" "
6 - Okay
17
Rating 4 - Poor. 10 out of 66 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 66 reviews" "
2 - Terrible
6
7.0/10
Cleanliness
7.4/10
Staff & service
5.6/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Chan
24 Jul 2019
Liked: Staff & service
Disliked: Property conditions & facilities
No soap for cleaning hand in the bathroom
No shower curtain in bath tub
Chan
Stayed 1 night in Jun 2019
Response from 洄嘉居行旅 on 7 Aug 2019
Dear Chan
Thank you for choosing Back Home Hotel as part of your journey. On behalf of hotel, we can say with no doubts that we aim to provide exceptional experiences to all our valued guests and unfortunately we were not able to fulfill your expectations. We will make improvement of those highlighted and will try to assure the consistency of quality. Once again, your comments are greatly appreciated and we look forward to seeing you again to see our improvement.
Best regards, Back Home Hotel
6/10 Okay
lin
10 Apr 2019
Liked: Staff & service
Just average not as good as picture shows but for the price it is okay. Breakfast not considered good
Service is great
lin
Stayed 1 night in Apr 2019
Response from backhome on 23 Apr 2019
Thank you for coming.
We will continue to improve the issues you ask.
Thanks for your comment