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Capital Plaza Hotel

3.5 star property
Comfortable hotel, walk to Museum of Maya Culture

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Capital Plaza Hotel

Outdoor pool
Front of property
Desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Popular LocationMuseum of Maya Culture2 min walk
  • Popular LocationFisherman's Fountain15 min walk
  • Popular LocationChetumal Ferry Terminal18 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)8 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Nov 4, 2018
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Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Junior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Desk, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Chetumal

Located in Chetumal, Capital Plaza Hotel is in the city centre and near the boardwalk. Museo de la Ciudad and Museum of Maya Culture are cultural highlights, and some of the area's notable landmarks include Fisherman's Fountain and Oxtankah Ruins. Don't miss out on a visit to Santuario del Manati.
Visit our Chetumal travel guideOpens in a new window

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Fisherman's Fountain - 15 min walk
  • Palacio de Gobierno - 17 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • Backery & Coffee Casa Vanilah - 3 min walk
  • Restaurant Pantoja - 3 min walk
  • Babu Té Bar - 5 min walk
  • Mantura - 5 min walk
  • Restaurant Chetumal - 1 min walk

About this property

Capital Plaza Hotel

Hotel near Museum of Maya Culture
Located close to Museo de la Ciudad and Fisherman's Fountain, Capital Plaza Hotel provides a terrace, a garden and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk, 4 meeting rooms and ATM/banking services
  • A reception hall, bike parking and luggage storage
Room features
All 85 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Nah Balam

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel Chetumal

Frequently asked questions

Does Capital Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Capital Plaza Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Capital Plaza Hotel on 17 May 2024 start from RM 336.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capital Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capital Plaza Hotel?

Self-parking is free at this property.

What time is check-in at Capital Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Capital Plaza Hotel?

Checkout is at 1 PM.

Where is Capital Plaza Hotel located?

Located in the heart of Chetumal, this hotel is steps away from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Santuario del Manati are also within 3 mi (5 km).

Capital Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 716 reviews" "
Rating 8 - Good. 292 out of 716 reviews" "
Rating 6 - Okay. 79 out of 716 reviews" "
Rating 4 - Poor. 24 out of 716 reviews" "
Rating 2 - Terrible. 7 out of 716 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Shumari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023