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The Hotel Chester

5.0 star property
Guests warm themselves by the inviting lobby fireplace or step outside to explore the historic city center, while attentive staff provide personalized service

Choose dates to view prices

The Hotel Chester, in the heart of Chester, welcomes travelers with a cozy lobby fireplace. Guests enjoy in-room WiFi, express check-out, and concierge services. Previous visitors consistently praise the helpful staff who make each stay memorable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is RM570
RM684 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1762

Living area

1762

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for The Tree House

Living area

The Tree House

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Knightsbridge

Select Comfort beds, minibar, iron/ironing board, free WiFi

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Emerald

Select Comfort beds, minibar, iron/ironing board, free WiFi

Emerald

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Select Comfort beds, minibar, iron/ironing board, free WiFi

Bouquet

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Secret Garden

Select Comfort beds, minibar, iron/ironing board, free WiFi

Secret Garden

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Select Comfort beds, minibar, iron/ironing board, free WiFi

Elegance

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Flamingo

Select Comfort beds, minibar, iron/ironing board, free WiFi

Flamingo

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Select Comfort beds, minibar, iron/ironing board, free WiFi

Money Penny

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Zoo

Living area

Zoo

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Select Comfort beds, minibar, iron/ironing board, free WiFi

Safari

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Chester, The Hotel Chester is in the city centre. Chester City Walls and Roman Amphitheatre are local landmarks, and some of the area's activities can be experienced at Chester Golf Club and Vicars Cross Golf Club. Chester Zoo and Chester Roman Gardens are also worth visiting. Visit our Chester travel guide
Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Roman Amphitheatre
    Roman Amphitheatre
    2 min walk - 0.2 km
  • Grosvenor Park
    Grosvenor Park
    3 min walk - 0.3 km
  • Chester Cathedral
    Chester Cathedral
    5 min walk - 0.4 km
  • Chester Racecourse
    Chester Racecourse
    9 min walk - 0.8 km
  • Chester City Walls
    Chester City Walls
    9 min walk - 0.8 km

Getting around

  • Chester Station
    15 min walk
  • Chester (CEG-Hawarden)
    23 min drive

Restaurants

  • Cavern Of The Curious Gnome
    4 min walk
  • Costa Coffee
    1 min walk
  • Urbano 32
    4 min walk
  • Caffè Nero
    3 min walk
  • Slug & Lettuce
    4 min walk

About this property

The Hotel Chester

Luxury hotel near Chester City Walls
Close to Chester Racecourse, The Hotel Chester provides amenities such as a fireplace in reception. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, luggage storage and smoke-free property
  • A 24-hour front desk and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Hotel Chester feature comforts such as free WiFi and minibars.
Other amenities include:
  • Heating and portable fans
  • Designer toiletries and hairdryers
  • 32-inch Smart TVs with digital channels
  • Kitchenettes, mini fridges and microwaves

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Moxy Chester
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 766 reviews
The price is RM288
RM346 total
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30, per pet, per stay, plus a deposit of GBP 1 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 00000000

We should mention

This property does not have any lifts

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Is The Hotel Chester pet-friendly?

Yes, The Hotel Chester allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 1 per stay and a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Hotel Chester?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at The Hotel Chester on 30 Mar 2026 start from RM570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Chester?

This property doesn't offer parking.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chester?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.

Where is The Hotel Chester located?

Located in the heart of Chester, this luxury hotel is within a 15-minute walk of Newgate, Chester City Walls and Chester Racecourse. Chester Roman Gardens and Roman Amphitheatre are just steps away. Chester Station is 15 minutes by foot.

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Reviews

The Hotel Chester Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 179 out of 214 reviews
Rating 8 - Good. 24 out of 214 reviews
Rating 6 - Okay. 7 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 1 out of 214 reviews

Reviews

Verified

8/10 Good

Caroline

Liked: Amenities
Firstly the good things: the common areas & my suite (the Secret Garden) were in many ways very impressive in terms of design & everything was beautifully clean. On the downside the suite wasn’t quite as practical/efficient as I’d have hoped. Eg the fridge was just a minibar so v small; the bathroom basin was tiny, the mirror above it with built in light didn’t work & flashed all the time; the wet room arrangement was impractical as the water flooded the area between the shower area & the towel rail. So still a good experience staying here & if design’s your thing then absolutely terrific, but not quite right for me.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Toni-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were amazing would highly recommend
Stayed 2 nights in Aug 2025
Verified

8/10 Good

anil

Liked: Cleanliness, staff & service
Nice hotel located next to a main car park and not the safest location but overall a nice place to stay. Would of been convenient to have a fridge/freezer with the kitchen.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing all around!

Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique type hotel, attention to detail in the rooms and reception.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Stayed 1 night in May 2025
Verified

10/10 Excellent

Abdirisak

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful. Helpful staff. Beautiful city.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and got a free upgrade!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Nice room. Noisy till late. Couldn’t open curtains because of people on balcony opposite. No privacy.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable luxury room in the heart of Chester

The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic break

Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar! Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con. Would definitely recommend and stay again!
Polo Room
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy only inside

I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

J G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂
Stayed 2 nights in Aug 2024