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Reviews of Hablis Hotel

4.5 out of 5
Hablis Hotel
19, GST Road, Guindy, Chennai, Tamil Nadu

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 115 reviews" "
Rating 8 - Good. 34 out of 115 reviews" "
Rating 6 - Okay. 31 out of 115 reviews" "
Rating 4 - Poor. 11 out of 115 reviews" "
Rating 2 - Terrible. 12 out of 115 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Prasanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smelling stuffy. Staff came and cleaned and sprayed to make it better. Breakfast was delicious. Thank you
Stayed 1 night in Aug 2023

8/10 Good

Abdul Mubdi

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2023

10/10 Excellent

Damodaran

Stayed 1 night in Dec 2022

4/10 Poor

Prasad

Travelled with family
Disliked: Staff & service
Property is overall neat. Room they gave was a room meant for handicapped. The sink was hardly usable and so it the toilet. Overall the toilet didn’t have the feel of a 4 star hotel and it felt more like a 1 star hotel. Room otherwise was okay. Buffet breakfast overall good. Asked for cold milk for cereal few times and after 20 mins or so, gave up on cold milk. When someone opened the back door, I could see the entrance to kitchen and the door looked extremely dirty. I will not be staying at this hotel for sure.
Stayed 1 night in Jun 2022

8/10 Good

VenkateshPrabu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll recommend this hotel
Stayed 2 nights in May 2022

2/10 Terrible

Venkata Siva Krishna

Disliked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Satish

Business traveller
Not to the expected what it should be of the category rated. The front office staff not adequately trained , the id proof collected for check in was not returned and service also what is should be to the category rated . Overall not encouraging .
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, filthy mattress and furnishings
Stayed 2 nights in May 2021
Response from Sreenath Nair on 28 Jun 2021
Dear Valued Guest, Greetings from Hablis - A business Hotel in Chennai Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We would love to hear from you. We hope to welcome you back soon. Stay Healthy,

10/10 Excellent

Abhivandan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a regular visitor for Hablis they keep improving all the time
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Deline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location but rooms were smelly and dirty
We booked this hotel for a one night stay because we had a layover for 12 hours. Since this was close to the airport and highly rated, we ended
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
it was really good. nice. neat. good restaurant and breakfast buffet
Stayed 1 night in Dec 2019

8/10 Good

Naohiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and room service was really good. The rates are also reasonable for the services
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
The rooms itself were not bad but the service was not satisfactory. When asked for something they reply rudely and cut your words.
Stayed 1 night in Jul 2019

8/10 Good

BJM

Liked: Staff & service
Disliked: Property conditions & facilities
Good Service
Staff and service are excellent, yet the roof top facility is missing
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

P

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel spoilt by poor staff
The proportion was a good one. However the room service and the reception need significant improvement in guest handling.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Che
Nice and clean!!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Stayed for 1 night. Convenient for airport but ortheros it is on a very poor autos and one can feel trapped
Stayed 1 night in Feb 2019
Response from Sreeja STG on 13 Feb 2019
Dear Guest, Greetings from Hotel Hablis! Thank you for sharing you experience with us. We look forward to welcoming you back for a better and lovely stay. Stay Healthy, Sreeja STG Guest Relations Executive

6/10 Okay

sam

Travelled with family
near to the airport but better options around .food was good
Stayed 1 night in Jan 2019
Response from Sreeja STG on 13 Feb 2019
Dear Mr Sam, Greetings from Hotel Hablis! Thank you for taking time to share your experience with us. We would love to know your recommendations so that we shall customize the services for you. Stay Healthy, Sreeja STG Guest Relations Executive

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
At most this hotel is a 2.5 or 3 star hotel even by India’s standards. I was surprised when I entered that it was given such a high rating. The WiFi didn’t work when we arrived which made it impossible to get work done. The public areas of the hotel smelled like sewer especially the restrooms near the bar on L1 which were unbearable. The staff tried to charge us an extra $1,100 per night on checkout after we prepaid for the room. We got into an argument with the manager over this who would not take the charge off. I had to call Expedia who was great and ended up crediting my account for the charge the hotel wanted to add onto my account. I would suggest you stay at a different hotel if you are in Chennai.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay. Staff and Service is superb. Also nice gym and pool. Excellent Breakfast everyday. Comfortable big rooms.
Stayed 8 nights in Nov 2018

10/10 Excellent

Cheryl, Minnesota, USA

Liked: Cleanliness, staff & service, room comfort
Our second time staying at the Hablis. Nice hotel with a great pool and close to the airport.
Stayed 1 night in Oct 2018

6/10 Okay

S.chandrasekar, Kumbakonam

Liked: Property conditions & facilities
Customer view
The stay facilities are really gud.As far as staff response is concerned ,individually when they attened you they seem tobe ok but there is problem of coordination leading to extraordinary time delay in all calls. The guest service coordination is very poor,they check your patiencce threshold every time. Need to improve. Moreover the facility to Drivers stay and convenience is terribly poor and nil .Star hotel ambience felt but delivery bad.
Stayed 1 night in Oct 2018
Response from Sreeja STG on 16 Oct 2018
Dear Mr. Chandrasekar, Greetings from Hotel Hablis! We appreciate your time and efforts for rating and writing about our hotel. We are very happy to know that you had enjoyed your stay along with our facilities. Also, we have noted down your concerns with regarding to services in order to make further improvements. We look forward to inviting you and serving you again. Kind Regards, Sreeja STG Guest Service Executive

10/10 Excellent

Shalini&Mohan, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff v courteous. Good room and excellent breakfast
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly customer focused staff. Breakfast service was very good and personalalised. Ritika and the chef were very service oriented. Front office staff were great
Stayed 1 night in May 2018

6/10 Okay

Sumit

Disliked: Cleanliness, property conditions & facilities
Service issue
The hotel is not 5 star as advertised and bathroom need lot of work needs to be done. This is full of limescale and service in reception area is not very great. The room service is very poor in terms of timing and you have to call them 2-3 times to get something. The reception staffs are good and so is breakfast staff. I was given a non smoking suite full of smoke in the bathroom and had to live with it.They always say that the room you have boooked is not available and hence we going to give you another room. The room they have provide was cheaper than I booked.
Stayed 12 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilets and shower were bad Towels were pathetic ....
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
For the price, can't complain. Wish it was cleaner
For the price, can't complain. Wish it was cleaner. Room smells funky, not sure what that is. Overall OK stay, will come back
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Need improvement in cleanliness
Need improvement in cleanliness, smells funny, not sure what smells but not pleasing smell. Otherwise ok
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Had a short pleasant stay at the hablis. Food was really nice. Reasonably priced hotel.
Stayed 2 nights in Dec 2017

6/10 Okay

RM, Texas

Liked: Staff & service, property conditions & facilities
Reasonable place with basic facilities.
Good breakfast, decent room. Not 5 star at all. It could be 3.5 star.
Stayed 1 night in Dec 2017

6/10 Okay

Smita, Toronto

Liked: Cleanliness, staff & service, room comfort
3 star hotel on a busy street
The Hablis is not a 5 star hotel,, but the staff is extremely courteous and go out of their way to help. Breakfast buffet was very good. If you like peace and quiet, a room at the front of the hotel is not ideal and the lobby music, which is piped through the hotel hallways is annoying when you are trying to sleep.
Stayed 1 night in Dec 2017

8/10 Good

deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Smita, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
If quiet is what you are looking for, make sure your room is not facing the front and the city traffic. Otherwise, room was comfortable and clean. I wouldn't rate it 5 star luxury, but it was ok. I couldn't have breakfast due to an early morning start, but they gave me boxed sandwich and fruit.
Stayed 1 night in Nov 2017

8/10 Good

manoranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Great location.. around 15 mins from airport. Excellent stay. complimentary breakfast was yummy. Overall good experience
Stayed 1 night in Oct 2017

2/10 Terrible

Partha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic service, rude staffs
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Nice Hotel, Close to Airport
Overall Nice Hotel, Close to Airport, which is important for me since I have problems waking up early. The rooms were spacious and well kept. The breakfast was good with a mix of continental and indian food.
Stayed 1 night in Oct 2017

4/10 Poor

Pandian, Raleigh NC

Disliked: Staff & service
Disappointed
Close to Airport. Good facility but would not allow my guest visitor to the room. Paying 5 start rate to be treated this way was very disappointing. Will not recommend. The front desk staff was saying the rules would not allow visitor to the room.
Stayed 1 night in Oct 2017

8/10 Good

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Rajeshwarrao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

David, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel convenient for airport.
I like to stay here overnight when travelling via Chennai to or from further south in Tamil Nadu .

6/10 Okay

Verified traveller

Feedback
Above average Morning buffet was averge for 5 star hotel. Smoking smell thru out the corridor.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice hotel, bad staff, horrible food
I had to really search to find someone to take an order for food/drinks at the pool, show me where the towels were. My internet did not work when I first arrived. On the day that I had to leave for the airport, the hotel missed my wake up call. I arrived at the hotel only 30 minutes before my flight and the airlines were nice enough to accommodate me. I missed breakfast on my second day so they packed me a breakfast. I said that I was allergic to cheese and mayonnaise but they packed me a breakfast of a vegetable and mayonnaise sandwich.

10/10 Excellent

Wen Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean
Good nice hotel. Clean and comfortable