Chemax Vacation Rentals

"Overall it’s good value for money, there is so much noise at night and early in the morning when people leave for chichen itza , i could sleep well but my boyfriend couldn’t. I also didn’t get good vibes from the staff tbh, they only say: check in at 3 without checking if the room is empty so u can rest on a hot day. Everywhere else did so but here no. I hope they learn to be nicer and a bit more flexible "

"Great Location, very clean with excellent service and food quality "

".."

"Gorgeous property that made you feel like you were in your own Mayan villa. The hotel is nesteled in a neighborhood with a beautiful and charming pool, delicious food options available at the onsite restaurant, Naino. Every staff member I encountered was pleasant and helpful if I had questions. "

"Muy buen hotel"

"Spotlessly clean. Very helpful and friendly reception staff. Lovely little courtyard, and amazing location. Highly recommend."

"Did not like the location it’s not a great area. Rooms are ok the shower in both of our rooms flooded so bad that the water was coming outside the bathroom. I talked to the people in reception about it and they looked very surprised that I was complaining about that. They after to put a towel at the shower door so the water wouldn’t come out but I told them that’s not going to stop the flood so they sent a maintenance guy to check it out and he said that there’s nothing he can do because the reason why that was happening it was because the shower floor did not have enough inclination to the drain and he knew that. He just went to check it out so it looked like they were trying to fix the problem when they clearly knew it was not fixable. The receptionist after us to change rooms after she talked to management but I asked her if the other rooms did not have this problem with the shower and she said they all do so I told her what is the point in moving. Stuff is not welcoming, attentive or knowledgeable. I do not recommend this place to anyone."

"Room 1504 the room need attention, have a fake closet, simple box, this room used to have a balcony and was transform for closed you can see the outside light inside the closet, look very bad horrible "

"We very much enjoyed our stay! The front desk people were great and we LOVED the location. Our room was comfortable, quiet, spacious and safe. The courtyard and pool was a lovely little oasis. My only suggestion would be to ask the hotel to add a ladder into the pool (for us older folks with arthritic knees). Great value and a lovely hotel."