Hotel Dekat Cheltenham Acres Recreation Area

"Not a very good breakfast"

"Plenty of parking, laundry room"

"During the visit, the property look good in the beginning, there were bugs coming out of the electricity sockets. Later that day when I ask the staff for another cloth and towel, he told me that there weren’t any more and that I would have to wait until morning. Not to mention, he made me sit there and wait for three minutes while he counted and recount his money, Will not be staying again."

"This is a an abomination. The hairdryer room didn’t work, and the desk could not seem to find one for us. There was junk dirt and filth in every single corner of the room. The bathroom has peeling paint. The shower curtain rod was falling off. Check-in was a relative who was about 14 years old and did not know what to do and it took us 40 minutes to get into our room. Do not stay here unless you want to catch a disease."

"Buen"

"Ice machine and pool were out of order"

"The room was clean and no real signs of wear. Plenty of shopping and restaurants nearby. The staff was friendly. Parking seemed ok. Unsure if there were additional spots along the back or side of property."

"The staff very welcoming."

"To begin, upon our arrival, there were several individuals in the lobby who appeared to be local residents loitering in the area. The lobby itself was generally unclean, creating a poor first impression. The elevator was also dirty, and the hallway leading to our room had a strong animal odor. Unfortunately, the room itself had the same strong odor and was in a noticeable state of disrepair. We requested an additional pillow and had to negotiate with staff in order to receive one. Despite our...

"YES"

"The room is was clean but the property is dated. Bed old and sunk in the middle."

"The property is a bit dated but not enough to disrupt the quality of the stay. The highlight of the property is Keri and Precious! We were there on a very, very busy week and they worked so hard the entire time we were there. Even when people came to them with hiccups or complaints they did their best to remedy guests concerns (even those that were being unkind). If I choose to stay there again it will be because of those ladies."

"Shuttle to Gaylord convention center."

"Public hairs in the beds..once I pulled the covers back..and they wouldn't refund my money"

"Affordable hotel to lay your head. I like the parking lot is secured by using a key for access however it doesn’t stop people walking from trespassing on the property."

"Ok for price"

"Always rated 5 out of 5 stars. Year after year - great service and rates"

"Very Clean rooms. All the staff were friendly and helpful. Good location and parking was free and available."

"Everything was nice & clean, the only complaint I have it only one chair in room.it was 2 of us so we took term setting on the bed."