Hotel Keluarga di Chelmsford

"I stay in hotels every week for work, and this was the best stay I have ever had. Every member of staff was genuinely friendly and welcoming. The food was delicious, the bed was incredibly comfortable, and the whole experience was excellent from start to finish. I could go on, but honestly, just stay here. You will not regret it."

"Not sure how its a 4-star. Anyway, the restaurant was really good, great food (but a bit heavy on cheese and light on mushrooms in the risotto) and wine. Special recognition for Tilly, who was very attentive. The fire alarm went off 12 times in the night, really? The room, No. 17, was way too hot, maybe that's what triggered the alarm? The heated towel rail was on full and I couldn't see how to turn it off. The bathroom extractor fan ran on for ages."

"Very friendly and welcoming staff. This is a five hundred year old building so don't expect a Premier inn with nice even floors and shiny paintwork, however if you want a pub hotel with real character this place is a gem. Every member of staff was great and couldn't do enough to make the stay perfect. Unfortunately we didn't get to have a meal there but the breakfast is absolutely worth getting up for. We will be back. "