Bruntwood Park, Greater Manchester, Cheadle, England
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Oddfellows On The Park is a fun, whimsical boutique hotel in the Cheadle area. We enjoyed our stay. The dining was good and walking on the grounds was fun and relaxing.
Reid
Stayed 1 night in May 2024
Response from Ryan on 20 May 2024
Hi Reid,Thank you for your review! We're delighted that you enjoyed our facilities and the grounds. We're all about the whimsy and relaxation.
Hi Kris Thank you so much for your review! We are so happy that you enjoyed your recent stay with us and that you appreciated the decor :-) Kind regards Reception
6/10 Okay
Siân
8 May 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Siân
Stayed 1 night in May 2024
Response from Ryan on 9 May 2024
Hi Sian,Thank you for taking the time to review us, if there is anything that you feel would have made your experience a 5/5 we would welcome your feedback!
Room weren’t as clean for a 5 start hotel. Could have been cleaner. The toilet was disgusting when you lifted the toilet seat. It’s as if someone had d***** and it wasn’t cleaned up. Wasn’t impressed with that. Overall, staff were pretty friendly and inviting.
Sandra
Stayed 1 night in Apr 2024
Response from Ryan on 4 May 2024
Hi Sandra,Thank you for your review, we're very concerned that your room didn't represent our standards of cleanliness and we will address this feedback with our housekeeping team. We're pleased that the staff made a welcoming impression to you and I trust that they would have resolved this issue for you if they were made aware during your stay.We will work to address these cleanliness concerns and we hope that you'll stay with us in the future.
A beautiful hotel with a fantastic restaurant. The roll top bath was an added luxury. We will definitely have a return visit. Thank you to all the staff for making our stay so special.
Rachel
Stayed 1 night in Apr 2024
Response from Ryan on 13 Apr 2024
Hi Rachel,Thank you for your wonderful review! We're delighted that you enjoyed the room and we look forward to seeing you again.
I loved the nostalgia of the property. It was incredible. The rooms were nicely done and the food for breakfast was wonderful.
Parking was a little lacking close to the Hotel.
Ronald
Stayed 2 nights in Mar 2024
Response from Ryan on 5 Apr 2024
Hi Ronald,Thank you for your wonderful review, we're delighted that you enjoyed your stay!Sadly we are limited for parking at the front of the property but there is plenty at the car park just up the road.
The staff were very welcoming and made us feel comfortable. They were able to assist with all of our requirements and went above and beyond to do so. Our stay was incredible as we were given a complimentary room upgrade on top of it all. A special thank you to Amanda for all her kindness and making us feel comfortable. Beau was very helpful and kind.
Asad
Stayed 2 nights in Feb 2024
Response from Ryan on 9 Mar 2024
Hi Asad,Thank you for your wonderful review! We're privileged to be included in your wedding celebrations and we're delighted that the team made you feel welcome - I will pass on your praise to Amanda and Beau.
Superb location in the middle of a beautiful park. Very hungry and friendly ducks nearby (food for sale at reception!)
Bedroom was interesting and comfortable with park views out of both windows.
Staff incredibly friendly and helpful.
Breakfast selection was limited but very tasty and excellent quality. Chef really seemed to care even about breakfast which bodes well for other meals there. Very recommended.
Paul
Stayed 1 night in Feb 2024
Response from Oddfellows On The Park on 19 Feb 2024
Hi PaulThanks for your lovely review. We are so happy you enjoyed your stay with us and we hope to see you again soon - as do the ducks :-)
The room was clean and really comfy.
The decor was quirky with a fantastic bathroom.
The staff during the day were great, at evening on our return not so much, but it was midnight on a Saturday night.
The breakfast was lovely with an option for all.
My only downside was the lack of parking at the property. Not a great deal of spaces.
Overall a great little find
Chris
Stayed 1 night in Feb 2024
Response from Oddfellows On The Park on 19 Feb 2024
Hi Chris Thank you for taking the time to write a review and the lovely feedback. In regards to parking, the parking is limited directly outside the hotel so as not to impact the beautiful setting of park. More parking can be found less that a 2-minute walk from the hotel.
Cons:
Hardly any parking. 5 min walk to pay and display parking.
Dirty rooms.
Mould in shower, all in the tray, grout, screen.
Mould on ceiling.
Hair in the bath.
Bloodline stains on the blinds.
Dusty heated towel rail.
No robes.
Only 1 bath towel and 1 hand towel each.
Noisy heating/air con.
Lumpy pillows.
Mattress too firm.
No instructions to use the phone or coffee machine.
Breakfast closes earlier than advertised so missed out.
Can hear flushes of other peoples to I’ll eye through the night in the Kendal suite.
Right under the flight path so planes from 6am.
Pros: Jake in the restaurant was polite and professional.
Andrea
Stayed 1 night in Feb 2024
Response from Oddfellows On The Park on 19 Feb 2024
Dear Andrea Thank you for your review.. Firstly, thank you for your feedback for Jake – he is a very much valued team member, and we are happy to hear this shines through to our guests. To address the issues raised: Parking – As we are fortunate enough to be situated within the grounds of a wonderful Park, we have limited number of parking spaces directly outside the hotel itself - this parking is limited so as not to impact the beautiful setting of the Hotel. As explained in your pre arrival email, more parking ( two large council carparks) can be found less that a 2-minute walk from the hotel. Room cleanliness - We apologize for the inconvenience you experienced during your stay with us due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. After bringing these issues to our attention during checkout, our housekeeping team were informed, and immediate steps were taken to rectify the situation, it is unfortunate that we were not given the opportunity to rectify these issues when you checked in so as not to impact your stay.Regarding bath robes, extra pillows, and towels, these are available upon request. After you feedback, this has now been made clearer for future guests. Thank you. Breakfast - We must mention that in fact breakfast did not close earlier than usual, and that although you came down 15 minutes after breakfast had officially closed, you were offered most items on the breakfast list. It is a shame you didn’t take our chef up on his offer for the selection of cooked options he was still able to make for you after this time. It has also transpired that the platform that you booked your reservation on had the wrong dining times advertised. We have asked them to update this with the correct information as a priority. Flights paths are unfortunately beyond our remit, and it is extremely rare that we do receive any complaints regarding this - but for these rare occasions we do offer ear plugs for light sleepers as mentioned in the room directories. And lastly, mattress firmness is a preference that varies from person to person. We are unable to hold stock of different mattresses to change as per each guest’s preference. Our mattresses have been chosen and supplied at a firmness recommended for hotels. We hope that the remuneration you were swiftly given as soon as you raised your issues has compensated in some way for the disappointment caused. Once again, thank you for your feedback as it has enabled us to tweak our processes for future patrons.Kind regards.
The image on expedia showed a bath tub in the room hence why i booked a more expensive room, but when i arrived this was not the room shown in the image.
Sophia
Stayed 1 night in Feb 2024
Response from Hannah on 15 Feb 2024
Hi Sophia, We have 3 Playground Suites - one has a bath and the other two have the 4-poster beds. I have checked on Expedia and the pictures of the room type do show examples of both layouts, but I am sorry that you thought it was not clear when you made your booking. I hope you enjoyed your stay with us despite not having the bath this time.
A hidden gem. The staff are amazing. The hotel and rooms are out of this world. Great food. Lovely ambeince. Set in parkland too and only minutes from a heap of great restaurants and pubs. Too banana!
Mark
Stayed 1 night in Jan 2024
Response from Ryan on 2 Feb 2024
Hi Mark,Thank you for this glowing review! We're delighted that you enjoyed your stay and the local area.We look forward to seeing you again in the future!
Hi Sadiq,You are too!It's a privilege that we're set in these wonderful park grounds in a well preserved historic building, we're glad that you enjoyed your stay!
10/10 Excellent
Melanie
21 Jan 2024
Liked: Cleanliness
Melanie
Stayed 1 night in Jan 2024
Response from Ryan on 2 Feb 2024
Hi Melanie,Thank you for your review! We hope to see you again in the future.
Good morning,Thank you for your wonderful review!We hope to see you again soon.
8/10 Good
Andrew
Business traveller, Travelled with partner
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
Good quality hotel in stunning location within a quiet park.
Heating seemed to be a problem across the whole hotel this time - and whilst the team tried to help, it did not really improve for us.
Andrew
Stayed 1 night in Jan 2024
Response from Ryan on 2 Feb 2024
Hi Andrew,Thank you for your review, we're glad that you enjoyed your stay overall and appreciated the park grounds.We are investigating the issue with the air conditioning but thankfully we haven't had any further issues since the cold snap in early January.We hope to see you again soon.
A beautiful hotel in a lovely setting.
Enjoyed our stay and would go again.
Only disappointment was the breakfast, the plate and food were barely warm.
LINDA
Stayed 1 night in Dec 2023
Response from The Oddfellows On The Park Team on 12 Jan 2024
Thanks so much for your review Linda! t’s great to hear that you would stay with us again. We are sorry to hear that your breakfast was not up to our usual standard, and your feedback will be relayed to our kitchen.
Very nice hotel in a beautiful location. Staff was friendly and efficient, the hotel is nicely decorated and our room was very comfortable. Breakfast was a bit basic.
Hotel is lovely just under staffed. The staff that were there were very friendly and helpful especially the breakfast waiter and night porter. Rooms and decor are lovely but IMO more staff are needed as room was quite dusty/ dirty and lacked attention to detail, coffee machine mouldy. Quite a bit of waiting for service aswell.
Beautiful hotel, full of character as a very old building, the rooms and decor are to a very high standard and the service is grea too. We ate at the reataurant as it isn't really walking distance to other options but a short taxi would take you into Cheadle. The restaurant food was quite pricey, but worth every penny. More of a couples hotel but 100% recommend, and only 10 minutes from the airport. Excellent all round.
Lovely quirky hotel. Clean, comfortable with excellent staff. When outside aware of aircraft noise overhead but inside was nice and quiet with no trouble sleeping. The only disappointment was the food. The sample menu on the website does not reflect the menu offered on the night which was very restricted. When the food arrive it was average at best. This was reflected in the solid poached eggs served the next day. Loved the hotel, would stay again but eat dinner somewhere else
Lovely hotel, very clean, staff very helpful and friendly. Situated in a quiet woodland area. We ate in the restaurant, which was reasonably priced, but found the duck was overcooked & a little on the tough side. My partner had beef, which she said was cooked perfectly.
Just one night straight from the airport but it was a lovely experience. The staff couldn’t have been nicer, the setting was beautiful and the room was comfortable. Only a ten minute drive away from the airport and exactly what we needed to relax at the start of our holiday. Would be happy to stay for longer