Exterior

Reviews of La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1109 reviews" "
Rating 8 - Good. 304 out of 1109 reviews" "
Rating 6 - Okay. 98 out of 1109 reviews" "
Rating 4 - Poor. 60 out of 1109 reviews" "
Rating 2 - Terrible. 45 out of 1109 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, no complaints.
Stayed 1 night in May 2024
Response from Dennis on 14 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

heath

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, had a good night. the facility was clean and a nice environment. close to a good selection of restaurants.
Stayed 1 night in May 2024
Response from Dennis on 13 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Wonderful breakfast and very clean.
Stayed 1 night in May 2024
Response from Dennis on 13 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were kind and very helpful. The outside of the property was rundown, but the inside was nice. We would stay here again.
Stayed 3 nights in May 2024
Response from Dennis on 11 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always satisfied with Laquinta
Stayed 1 night in May 2024
Response from Dennis on 11 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Dennis on 11 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Roy, cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. No complaints.
Stayed 1 night in May 2024
Response from Dennis on 6 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

2/10 Terrible

Ma

Disliked: Cleanliness, staff & service, property conditions & facilities
Se fue la luz por casi 2 horas
Stayed 1 night in Apr 2024
Response from Alex M on 3 May 2024
I am very sorry about the inconvenience but it was out of the property control. There was a transformer that exploded on ringgold rd.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the noisy air conditioner going on and off all night.
Stayed 1 night in May 2024
Response from Dennis on 4 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

6/10 Okay

Anne

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Dennis on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very convenient location.
Stayed 1 night in Apr 2024
Response from Alex M on 1 May 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Staff was friendly and nice. Room was clean and comfortable. Breakfast was excellent and filling to start our day of soccer. Thanks!
Stayed 2 nights in Apr 2024
Response from Dennis on 29 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient highway On & Off. Clean. Reasonable breakfast. Competent staff.
Stayed 1 night in Apr 2024
Response from Alex M on 26 Apr 2024
Thank you for sharing your experience! We appreciate you choosing La Quinta!

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable beds. Close to the highway. Quiet. Dog friendly. Nice front desk employees
Stayed 1 night in Apr 2024
Response from Alex M on 24 Apr 2024
Thank you for sharing your experience with us. Thank you for staying with us! I will be sharing your comments with our team.

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, clean and great staff.
Stayed 1 night in Apr 2024
Response from Dennis on 23 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dennis on 23 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

deb

Stayed 1 night in Apr 2024
Response from Dennis on 13 May 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioner. Other than that ropm was very good and spacious
Stayed 1 night in Apr 2024
Response from Dennis on 22 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

Jacqueline

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dennis on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jannette

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Alex M on 18 Apr 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Apr 2024
Response from Dennis on 14 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable, very close to I-75 so easy off/on. Staff was great. Hotel allows pets but you’d never know it. There was no pet odour. Only negative comment is their coffee. Would stay again.
Stayed 1 night in Apr 2024
Response from Dennis on 13 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Diane, Saint Clair Shores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here to and from Florida!❤️
Stayed 1 night in Apr 2024
Response from Alex M on 12 Apr 2024
We’re always happy to see you Diane! Thank you for being a loyal guest! We hope to see you again soon!

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean!!
Stayed 1 night in Apr 2024
Response from Alex M on 6 Apr 2024
Dear Sue, Thank you for your kind words! We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Curt, ESTERO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Very clean hotel.
Stayed 1 night in Apr 2024
Response from Dennis on 4 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Right off 75 very convenient
Stayed 1 night in Apr 2024
Response from Dennis on 2 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are several hotels on the same property which makes for a very busy location.
Stayed 3 nights in Mar 2024
Response from Dennis on 1 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room; good dining close by.
Stayed 1 night in Mar 2024
Response from Dennis on 1 Apr 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off interstate front desk staff pleasant and helpful
Stayed 1 night in Mar 2024
Response from Alex m on 30 Mar 2024
I am very pleased to hear that you enjoyed your stay with us! Thank you for your feedback.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
The front desk called us late in the evening to let us know some lights were on the truck and hadn’t gone out. We really appreciated there efforts to let us know!
Stayed 1 night in Mar 2024
Response from Alex Manuel on 29 Mar 2024
I am very pleased to hear that you enjoyed your stay! Thank you for staying with us.

8/10 Good

Yuri

Stayed 1 night in Mar 2024
Response from Alex M on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2024
Response from Alex M on 11 Apr 2024
We appreciate your feedback!

10/10 Excellent

jay, Sun Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and nice staff!
Stayed 1 night in Mar 2024
Response from Alex M on 18 Mar 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

BYRON

Travelled with family
Clean, quiet fair price.
Stayed 1 night in Mar 2024
Response from ALEX M on 17 Mar 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Saneca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Mar 2024
Response from Alex M on 14 Mar 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

eunice

Stayed 1 night in Mar 2024
Response from Alex on 9 Mar 2024
Thank you for your feedback!

10/10 Excellent

Stacy, Du Quoin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy highways but room surprisingly quiet. Nice location, clean and safe.
Stayed 1 night in Mar 2024
Response from Dennis on 5 Mar 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

4/10 Poor

Julia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was horrible. Poorly lite, old carpet, mattress was old and lumpy, shower was very poorly cleaned, refrigerator barely ran- was tepid. Outside noise was an issue. Bottom cover of bed frame was ripped and hanging on floor. Ironing board was laying on floor in closet and was moldy.
Stayed 1 night in Mar 2024
Response from Dennis on 5 Mar 2024
Thanks for your feedback! Please rest assured that we are taking the appropriate measures to address the issue and prevent any further occurrence.

10/10 Excellent

Kim A

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, nice staff. Room was clean , beds were comfortable. Only problem was if you come in late at night parking might be hard to find. We barely got into a spot bc a box truck took up 4 spots. Other than that its a nice place to stay for the night.
Stayed 1 night in Mar 2024
Response from Alex M on 4 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jerris

Stayed 1 night in Mar 2024
Response from Alex on 24 Mar 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Karl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, and clean place to stay, would definitely use them again.
Stayed 1 night in Mar 2024
Response from Alex M on 3 Mar 2024
I am very pleased to hear that you enjoyed your stay with us! Thank you for your feedback we appreciate your kind words.

6/10 Okay

Andy

Stayed 1 night in Mar 2024
Response from Dennis on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Edward

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Feb 2024
Response from Alex m on 3 Mar 2024
Thank you for your feedback.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff and the breakfast was good.
Stayed 1 night in Feb 2024
Response from Dennis on 25 Feb 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Aliaksandr

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c is not working!
Stayed 1 night in Feb 2024
Response from Dennis on 25 Feb 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

8/10 Good

Judy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean rooms, friendly staff.
Stayed 1 night in Feb 2024
Response from Dennis on 21 Feb 2024
Thanks for your feedback! I’m glad you enjoyed your stay.

10/10 Excellent

Kenneth

Travelled with family
Great value
Stayed 1 night in Feb 2024
Response from Alex M on 20 Feb 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Timothy

Stayed 1 night in Feb 2024
Response from Alex M on 21 Mar 2024
Thank you for your feedback!

10/10 Excellent

Dawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Check in was easy. Parking was convenient. The bed was comfortable, and breakfast quite good.
Stayed 1 night in Feb 2024
Response from Alex M on 20 Feb 2024
Dawn,Thank you for your feedback! I am very happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 Excellent

Sally

Liked: Property conditions & facilities
Very clean and modern room. The only thing is the bed was quite hard, but maybe most people like it that way.
Stayed 1 night in Feb 2024
Response from Alex M on 20 Feb 2024
Thank you for your feedback. We appreciate you staying with us.