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"Everything was good"

"I had such a wonderful stay at this charming boutique hotel—it truly exceeded my expectations. From the moment I arrived, the staff made me feel incredibly welcome. Everyone was warm, attentive, and genuinely eager to make my stay as comfortable as possible. It’s rare to find such consistently kind and thoughtful service. The hotel itself is beautifully designed, with a cozy yet stylish atmosphere that makes it feel both special and relaxing. My room was spotless, well-appointed, and had all the little touches that make a big difference. The location is within easy walking distance of some of the best local spots—cafés, restaurants, and shops—making it incredibly easy to explore and enjoy the area without needing to travel far. Overall, this hotel offers a perfect blend of charm, comfort, and exceptional service. I’d absolutely stay here again and highly recommend it to anyone looking for a memorable and relaxing getaway."

"The room definitely needs a deep cleaning. I cleaned the shower myself to remove some of the mold. I also removed a lot of mold from the bottom of the patio doors. Upon arrival I received a text telling me to respond if I needed anything. The body wash was empty and I requested more towels (I stayed 2 nights) but there was no response. The in room jacuzzi was amazing and the staff were friendly. "

"Parking in front of unit. Restaurant next door. Real good food including menu choice orbuffet."

"The staff who checked us in called Lisa was exceptionally friendly and helpful. She went above and beyond. We were travelling with a baby and she was amazing"

"Apart from construction going on the room was great. Newly renovated and quiet except for one morning when a grinder or sander was used too early in the morning. Anyway staff are great and room excellent."

"Clean room"

"Whirlpool and hot tub great get the sun in the afternoon.. dinner at restaurant was good had some premium liquor for cocktails at bar .. only negative was water pressure in shower fine for quick wash but wouldn’t have been for doing hair . Loved our stay would stay again "

"The room was fine; however, the property is 'sketchy'. I can only hope that properties like Shenstone can improve and offer medium priced accomodation in an area that badly needs it. With non-refunable reservations, I gave up my $$, to stay in a place that was cleaner."